Social
welfare
aims
to
support
financially
vulnerable
households
by
protecting
them
from
financial
shocks
and
providing
with
a
basic
standard
of
living.
Many
eligible
households,
however,
do
not
take
up
social
welfare.
We
present
the
results
in-depth
interviews
31
members
in
two
large
Dutch
cities
about
their
experiences
examined
role
that
money
played
lives,
what
inhibited
taking
welfare,
how
they
sought
support.
For
many
interviewed
was
source
stress.
found
fear
reclaims
mistrust
government
institutions
were
main
inhibitors
for
participating
programs.
Whereas
experience
shame
stigma
substantial
claiming
local
benefits,
national
Both
formal
informal
help
promoted
participation,
but
participants
lacked
access
both
forms
help.
discuss
policies
could
decrease
uncertainty
associated
benefits
receipt
give
directions
future
research.
Public Administration Review,
Год журнала:
2024,
Номер
unknown
Опубликована: Май 23, 2024
Abstract
The
emergence
of
the
administrative
burden
literature
has
generated
new
theoretical,
conceptual,
and
empirical
knowledge.
However,
accumulation
comparable
knowledge
is
limited
by
lack
validated
measurement
core
concepts.
This
article
validates
a
four‐item
scale
tolerance
,
that
is,
people's
acceptance
state
actions
impose
burdens
on
citizens
residents
interacting
with
government,
using
data
from
seven
countries
12
surveys.
We
illustrate
usefulness
examining
its
correlates.
Burden
varies
substantially
across
examined,
but
generally
higher
for
males,
young
adults,
less
well
educated,
those
good
health,
who
trust
actors
more,
ideological
conservatives.
demonstrate
how
can
be
adapted
to
specific
policy
areas
our
generic
correlates
highly
in
such
diverse
domains
as
income
supports,
health
insurance,
passport
renewals,
small
business
licensing.
American Economic Journal Economic Policy,
Год журнала:
2024,
Номер
16(3), С. 290 - 313
Опубликована: Июль 31, 2024
Millions
of
Americans
must
navigate
complex
government
procedures
under
the
threat
punishment.
Violating
these
requirements
can
lead
to
poverty
traps
or
deepening
legal
system
involvement.
We
use
a
field
experiment
estimate
effect
failing
appear
for
court
on
subsequent
contact.
The
treatments
reduce
failure
by
40
percent.
Using
treatment
assignment
identify
causal
impact
minor
procedural
violations,
we
find
no
arrests.
However,
lower-level
cases,
violations
increase
fines
and
fees
paid
59
percent
$79,
equivalent
high-interest
loan,
showing
that
be
costly.
(JEL
C93,
D73,
K14,
K41)
Perspectives on Public Management and Governance,
Год журнала:
2024,
Номер
unknown
Опубликована: Ноя. 16, 2024
ABSTRACT
Despite
ongoing
discussions
on
the
need
to
improve
conceptualization
and
measurement
of
administrative
burden,
several
conceptual
problems
remain.
This
study
offers
first
systematic
analysis
evaluation
this
increasingly
central
public
management
concept.
Using
an
ontological-semantic
approach,
I
show
that
current
fails
fully
directly
account
for
individuals’
onerous
experiences.
address
five
interrelated
issues,
including
overlap
cost
categories
conflation
state
actions
with
While
psychological
costs
should
be
retained,
argue
abandoning
other
categories.
Building
previous
reconceptualization
efforts,
propose
a
new
framework
focused
time,
money,
effort,
costs.
Additionally,
explore
structure
concept
specific
indicators
each
dimension.
then
discuss
independence
these
dimensions,
their
capacity
reflect
distributive
nature
burdens,
avenues
empirical
validation.
Social Policy and Administration,
Год журнала:
2022,
Номер
57(3), С. 255 - 271
Опубликована: Авг. 1, 2022
Abstract
Social
welfare
aims
to
support
financially
vulnerable
households
by
protecting
them
from
financial
shocks
and
providing
with
a
basic
standard
of
living.
Many
eligible
households,
however,
do
not
take
up
social
welfare.
We
present
the
results
in‐depth
interviews
31
members
in
two
large
Dutch
cities
about
their
experiences
examined
role
money
lives,
what
inhibited
taking
welfare,
how
they
sought
support.
For
many
interviewed
was
source
stress.
The
fear
reclaims
mistrust
government
institutions
were
main
inhibitors
participating
programs.
Whereas
experience
shame
stigma
substantial
for
claiming
local
benefits,
national
Formal
informal
help
promoted
participation,
but
participants
lacked
access
both.
discuss
policies
that
could
decrease
perceived
uncertainty
benefits
receipt
give
directions
future
research.
Policy Studies Journal,
Год журнала:
2024,
Номер
unknown
Опубликована: Сен. 23, 2024
Abstract
Administrative
burdens
are
an
important
policy
tool
that
has
received
growing
scholarly
attention.
Burdens
consequential
and
serve
as
a
contributor
to
incomplete
program
take‐up.
However,
our
knowledge
is
limited
on
how
characteristics
affect
public
attitudes
toward
burden‐increasing
or
decreasing
policies.
Based
of
the
welfare
state,
two
such
characteristics,
whether
benefits
“earned”
they
come
in
form
in‐kind
services
cash
payments,
may
also
perceptions
administrative
burdens.
Using
nationally
representative
survey
(
N
=
2904),
we
tested
support
for
(in‐person
interviews
requirements
government‐issued
documents)
easings
(presumptive
eligibility
express
lane
eligibility)
Social
Security,
Medicare,
Medicaid,
Temporary
Assistance
Needy
Families
(TANF)
United
States.
In
general,
found
no
strong
consistent
differences
along
both
dimensions.
Republicans,
Conservatives,
those
high
racial
resentment
consistently
favored
increasing
opposed
with
opposite
effect
Democrats,
Liberals,
low
resentment.
Americans
supported
documentation
across
all
programs.
were
open
burden
decreases.
Public Management Review,
Год журнала:
2024,
Номер
26(12), С. 3556 - 3576
Опубликована: Апрель 23, 2024
The
literature
on
administrative
burdens
has
directed
attention
to
why
citizens
struggle
engage
with
state
services
that
would
benefit
them.
In
a
paired
conjoint
experiment
Italian
adults,
COVID-19
vaccination
intention
is
positively
impacted
by
reducing
burdens,
after
controlling
for
vaccine's
efficacy
and
side
effects:
automatic
enrolment
of
through
pre-scheduled
appointments,
offering
convenient
location,
less
time
required
get
vaccinated
social
norms
whereby
the
majority
in
favour
getting
vaccinated.
Reductions
are
especially
relevant
adults
over
age
64
those
neutral
or
high
intention.
Public Administration Review,
Год журнала:
2024,
Номер
unknown
Опубликована: Июль 22, 2024
Abstract
The
pandemic
era
ushered
in
a
period
of
policy
adaptation
how
states
deliver
programs.
One
aspect
this
experimentation
is
burdensome
safety
net
administrative
processes
should
be.
Using
national
surveys
taken
before
and
after
the
end
public
health
emergency,
we
offer
evidence
tolerant
about
burdens
when
allowed
to
choose
between
discrete
implementation
options.
First,
show
that
burden
tolerance
beliefs
are
durable
largely
unmovable,
staying
relatively
consistent
over
time,
unaffected
by
experimental
frames.
Second,
while
there
varying
support
for
specific
strategies,
broadly
supportive
tools
reduce
Medicaid.
Third,
find
predictors
tolerance:
conservative
racial
resentment
associated
with
burdens,
empathy
toward
others,
belief
as
form
systemic
racism,
low
capital
make
people
less
burdens.
Public Administration Review,
Год журнала:
2025,
Номер
unknown
Опубликована: Янв. 27, 2025
ABSTRACT
A
key
claim
of
the
administrative
burden
framework
is
that
vulnerable
citizens
are
more
affected
by
than
others.
We
test
this
assumption
using
life
events
survey
in
Germany,
an
official
data
record
covering
10,000
encounters
involving
5000
citizens.
find
support
only
for
psychological
costs
perceived
discrimination,
whereas
neither
compliance
nor
learning
positively
associated
with
vulnerability.
On
contrary,
some
groups
perceive
significantly
lower
and
costs.
Post
hoc
analyses
suggest
these
might
feel
less
exposed
to
bureaucracy
because
they
use
fewer
sources
information.
Further,
results
also
indicate
citizens'
tolerance
toward
decreases
every
additional
encounter
previous
research
has
missed
important
distinction
between
absolute
relative
burden.
