The linguistic feedback of tourism robots significantly influences visitors' ecotourism behaviors
Research Square (Research Square),
Год журнала:
2025,
Номер
unknown
Опубликована: Апрель 9, 2025
Abstract
With
the
extensive
application
of
artificial
intelligence
technology
in
tourism
industry,
robot-assisted
has
become
a
vital
strategy
for
enhancing
tourist
experiences
and
promoting
sustainable
practices.
This
study
aims
to
explore
impact
language
feedback
from
robots
on
tourists'
ecotourism
behavior
analyze
potential
mediating
moderating
mechanisms.
Through
three
experimental
studies,
we
found
that
robot
guides
with
capabilities
significantly
improve
behavior.
Specifically,
environmental
responsibility
acts
as
moderator
between
robot's
behavior,
indicating
is
more
effective
when
tourists
have
higher
sense
responsibility.
Furthermore,
enhances
awareness
by
increasing
cognitive
trust
propensity.
The
findings
practical
implications
destinations
operators
designing
implementing
intelligent
services
promote
ecological
engagement.
Язык: Английский
The linguistic feedback of tourism robots significantly influences visitors’ ecotourism behaviors
Scientific Reports,
Год журнала:
2025,
Номер
15(1)
Опубликована: Май 8, 2025
Язык: Английский
Competitors or partners? Professional tour guides' perceptions of AI tour guides and intentions for job crafting
Journal of Hospitality and Tourism Management,
Год журнала:
2025,
Номер
63, С. 301 - 315
Опубликована: Май 23, 2025
Язык: Английский
Strategizing human-robot role matrix: balancing automation and human touch
Journal of Hospitality Marketing & Management,
Год журнала:
2025,
Номер
unknown, С. 1 - 26
Опубликована: Июнь 2, 2025
Язык: Английский
MUSINGS ON MODERN COMPUTING IN HOSPITALITY INDUSTRY
Dhanu Prakaash.,
J. Eugene
International Journal of Indian Economic Light,
Год журнала:
2024,
Номер
unknown, С. 6 - 12
Опубликована: Март 20, 2024
The
hospitality
industry
is
undergoing
a
significant
transformation
driven
by
advancements
in
modern
computing
and
artificial
intelligence.
This
evolution
characterized
the
integration
of
algorithms
to
tailor
personalized
experiences,
utilization
robotics
redefine
service
delivery,
strategic
leveraging
data
portray
an
ideal
guest
profile.
Furthermore,
emerging
trends
such
as
dynamic
pricing,
customized
immersive
prospect
seamless
visits
signify
profound
shift
towards
digitalization
within
sector.
outlines
impending
paradigm
hospitality,
emphasizing
pivotal
role
technology
reshaping
traditional
models
setting
stage
for
future
marked
enhanced
engagement
operational
efficiency.
KEYWORDS:
Computers,
Hospitality
Industry,
Artificial
Intelligence,
Technology
Язык: Английский
The post-pandemic era tourist guiding: evidence from professional tourist guides
Current Issues in Tourism,
Год журнала:
2024,
Номер
unknown, С. 1 - 13
Опубликована: Июль 10, 2024
Язык: Английский
Interacción turista-chatbot en destinos turísticos: una revisión exhaustiva
Investigación Valdizana,
Год журнала:
2024,
Номер
18(2), С. e2154 - e2154
Опубликована: Июнь 30, 2024
La
interacción
turista-chatbot
en
destinos
turísticos
es
crucial
para
la
lealtad
del
turista.
Este
artículo
de
revisión
sistemática
evalúa
cómo
calidad
y
frecuencia
esta
influyen
percepción
utilidad,
satisfacción
fidelidad
Se
destaca
relevancia
una
comunicación
eficaz
como
un
factor
fundamental
enriquecer
experiencia
fomentar
fidelidad.
El
objetivo
fue
analizar
detalladamente
influencia,
centrándose
empleó
enfoque
estudios
relevantes
el
campo.
realizaron
búsquedas
bases
datos
relevantes,
Web
of
Science,
Scopus
Scielo,
siguiendo
protocolo
exhaustivo
reproducible
empleando
metodología
PRISMA.
identificaron
limitaciones
búsqueda
los
estudios,
sugiriendo
futuras
investigaciones
con
muestras
más
amplias,
longitudinales
consideración
factores
contextuales.
En
conclusión,
entre
turistas
chatbots
potenciar
turística
fidelización
visitantes
turísticos,
destacando
importancia
mejorar
estas
interacciones
elevar
tanto
sobre
destino
usuario.