The Influence of Perceived Service Quality Dimensions on Patients Satisfaction
Anita Sevira Santoso,
Riski Novian Indra Saputra,
Puni Oktisari
и другие.
Journal La Sociale,
Год журнала:
2024,
Номер
5(4), С. 1044 - 1056
Опубликована: Июнь 4, 2024
The
purpose
of
this
study
was
to
examine
perceived
service
quality
dimensions
consisting
ambience,
staff
attitude,
trustworthiness,
outcome
quality,
administrative
procedure,
clinical
price
and
billing,
waiting
time,
resource
availability,
information
availability
on
patient
satisfaction
at
Rumah
Sakit
Keluarga
Sehat
Tayu.
research
approach
uses
quantitative
with
a
questionnaire
as
data
collection
tool.
sampling
technique
in
used
purposive
which
obtained
196
respondents.
results
the
explain
that
have
very
significant
effect
Язык: Английский
The Effect of Entrepreneurial Leadership on Individual Performance: Learning Capacity as Mediation
Jurnal Ilmiah Swara MaNajemen (Swara Mahasiswa Manajemen),
Год журнала:
2024,
Номер
4(1), С. 109 - 120
Опубликована: Март 7, 2024
PPenelitian
ini
mempunyai
tujuan
supaya
tahu
effect
entrepreneurial
leadership
terhadap
individual
performance
dengan
learning
capacity
sebagai
mediasi
pada
usaha
catering
samaniah.
Penelitian
menggunakan
data
primer
berbentuk
questioner
responden
seluruh
karyawan
Usaha
Catering
Samaniah
sebanyak
47.
Teknik
pengambilan
sampel
yang
dipergunakan
penelitian
yakmi
purposive
sampling.
Pengujian
mempergunakan
path
analysis
serta
guna
menguji
pengaruh
variabel
intervening
uji
upsilon
V
software
Smart
PLS
versi
4.0.
memiliki
hasil
menunjukkan
yakni
(1)
positif
capacity,
(2)
tidak
performance,
(3)
berpengaruh
performance.
Unraveling the Interaction of Work Environment, Work-Life Balance, Perceived Organizational Support, and Career Anxiety among Female Workers
Journal La Sociale,
Год журнала:
2024,
Номер
5(3), С. 636 - 650
Опубликована: Апрель 19, 2024
Women
play
a
crucial
role
in
workforce
growth
and
can
contribute
to
identifying
addressing
gender
inequality
the
workplace.
However,
they
also
face
significant
challenges
balancing
work
personal
life.
This
study
utilized
causal
approach
collected
data
through
questionnaires.
The
SPSS
software
for
analysis
Hayes
model
65
process
macro
evaluate
proposed
hypotheses.
results
indicate
positive
influence
of
environment
on
both
individual
performance
work-life
balance,
as
well
balance
performance.
Additionally,
Perceived
Organizational
Support
enhances
connection
between
Moreover,
this
demonstrates
that
career
anxiety
undermines
relationship
Язык: Английский
EMPLOYEE ENGAGEMENT AND INDIVIDUAL CREATIVITY ON INDIVIDUAL PERFORMANCE TROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR
Journal of Applied Management Studies,
Год журнала:
2024,
Номер
6(1), С. 1 - 13
Опубликована: Дек. 30, 2024
This
research
aims
to
determine
the
influence
of
employee
engagement
and
individual
creativity
on
performance
in
moderating
organizational
citizenship
behavior
employees
CV.
Prima
Sealindo
engineering
Sidoarjo.
The
method
used
is
qualitative.
data
uses
probability
sampling
techniques
with
a
sample
size
47
people
at
Sealindo.
Data
analysis
this
study
Smart
PLS
version
4.0.
results
show
that:
first,
there
positive
significant
impact
between
performance.
Second,
Third,
negative
insignificant
OCB
Fourth,
weakened
by
OCB.
Fifth,
Язык: Английский