Published: April 1, 2014

The balanced scorecard (BSC) is one of the most widely used and discussed management concepts in the world. Although many BSC success stories have been cited in the practitioner-oriented literature and in the business media, researchers have shown that the implementation of BSC can be a complicated process. There are many pitfalls and dysfunctional consequences associated with the implementation and use of the BSC. Still, little research is conducted on BSC implementation issues. This paper reports on a qualitative study of Scandinavian BSC users. Based on interview data, the paper identifies four main problem areas associated with the implementation of …

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Published: March 11, 2015

Business failure may be the result of either voluntaristic (internal) firm actions/decisions, deterministic environmental (external) events or both given causes (integrative approach). This study examines the prevalence of these causes of business failure. Results indicate that the largest proportion of firm failures is explained by the integrative approach, although two other perspectives hold a prominent role also. Moreover, internal causes of failure are more frequent than external. The findings based on multinomial logistic regression revealed that the causes of failure also vary with the size and age of firms. The implications of the results for research and practice are discussed

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Published: Dec. 1, 2013

Management fashion theory is a growing research area in management studies. The focus of this management fashion literature is to understand why some management concepts spread quickly and widely, while others do not. However, doing research on fashionable management concepts is a difficult task, and many commentators have pointed out the limitations of the research methods used in extant research. A consequence of these difficulties is that the theory has many understudied areas and ‘blind spots’. This paper aims at providing a review of the research methods typically used in management fashion research, and assessing the strengths and weaknesses of …

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Published: Oct. 19, 2014

The present study highlights the importance of alignment between a business model (BM) and business processes. The authors employ a case study method and analyze a young company focused on R&D in high technology. In order to explicate the observations, the researchers invoke the newly developed ‘VIP framework’ (Solaimani and Bouwman, 2012). The research reveals that the business processes (BP) carried out in the company must fit the stated business model. The case study demonstrates how some of the processes are not optimal and efficient, and that the two main requirements for achieving a higher level coherence and consistency between …

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Published: April 10, 2015

This paper investigates how action-based entrepreneurship training influences entrepreneurial knowledge and personal attitudes, which in turn reportedly develop individuals’ entrepreneurship intentions. A cohort of students who had undergone social entrepreneurship training under the auspices of Enactus South Africa was studied to determine the relationship between these three key variables associated with entrepreneurship tendencies. The study, in particular, addresses the question of whether practical entrepreneurship training bears any consequences on developing students’ personal attitudes, entrepreneurship knowledge, and entrepreneurship intentions. Stratified sampling techniques were utilized to collect data from 355 Enactus South Africa students from the constituent 27 colleges and universities that …

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Published: Oct. 21, 2014

This study examines the effect that age and business size have on business performance. A structured research instrument was used to collect data from 500 SMEs in retail industry through interviewer administrated and selfadministrated survey and 93% of questionnaires were returned. The results show that there is no statistical significant difference between the means of business size and business performance. There is no significant difference between the age categories; under one year and 20 years and more and business performance. Age is no longer a significant factor in a company’s performance after twenty years. Life cycle approach of the company …

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Published: Nov. 19, 2014

The article provides a direct test of the applicability of a western paradigm to Russia – a country with a different cultural and economic system. This article aims to give knowledge-intensive companies in Tatarstan (Russia) a better understanding about influence of their level of market orientation on business performance. This study validated Kohli and Jaworski’s market orientation scale in knowledge-intensive industries, particularly in small and medium knowledge-intensive companies in Russia. The findings show that the market orientation has a positive impact on nancial and non-financial business performance in knowledge-intensive industries. It is important for hi-tech companies to improve their performance …

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Published: Dec. 15, 2014

The aim of this study is to investigate the relationship between organizational culture and work engagement. Work engagement is shown to be powerfully linked to a range of business success outcomes. Although a large number of studies investigate the link between employees’ work engagement and organizational variables, there remains a dearth of scientific research on organizational culture and its impact on work engagement. A quantitative research design is undertaken in a South African ICT company. A total of 455 employees complete the South African Culture Instrument and the Utrecht Work Engagement Scale. Correlation analysis shows that all the dimensions of …

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Published: Sept. 18, 2014

Since its introduction more than 20 years ago the Balanced Scorecard (BSC) has garnered the interest of both academics and practitioners. In the ‘official’ practitioner-oriented literature the BSC’s main proponents Kaplan and Norton have touted the concept’s potential performance enhancing effects. Academics have been more skeptical, and have not found a clear-cut relationship between the use of the BSC and organizational performance. It appears that some uses of the BSC may increase performance, while other types of BSC use might decrease it. Still, research has shown that the concept is widely used in practice, more than 20 years after its …

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Published: Oct. 8, 2011

This paper presents the most recent evolutionary lines in operational research, through a review of the basic principles that guide this field of research. In broad terms, some emphasis is given to the fact that Multiple Criteria Decision Analysis (or Aid) (MCDA) takes into account that decision-making processes are complex and composed of several actors with different perceptions and value systems, stressing that this approach highlights the limits of objectivity, and considers the possibility that some problems may not have an optimal solution. In this vein, it is beyond the scope of this paper to discuss the modeling of particular …

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