Leaking my face via payment: Unveiling the influence of technology anxiety, vulnerabilities, and privacy concerns on user resistance to facial recognition payment

Telecommunications Policy, Год журнала: 2024, Номер 48(3), С. 102703 - 102703

Опубликована: Янв. 3, 2024

Язык: Английский

---

Acceptance of or resistance to facial recognition payment: A systematic review

Journal of Consumer Behaviour, Год журнала: 2024, Номер 23(6), С. 2933 - 2951

Опубликована: Авг. 1, 2024

Abstract With increasing evidence supporting the use of biometric identification methods for authentication, this study aims to enhance our understanding factors influencing acceptance and resistance facial recognition payment (FRP) systems. To provide a comprehensive review these factors, we conducted systematic literature (SLR) empirical studies. We examined 22 key research articles from an initial pool 1372 publications, identifying 37 that influence consumer or FRP. These were categorized into usage‐related aspects, attitudes evaluations, user‐related traits, privacy security concerns, other factors. Our findings reveal most frequently cited include performance expectancy, effort perceived usefulness, ease use. are crucial in contexts where FRP can increase productivity by providing prompt information effective assistance. This proposes collective model determinants resistance, integrating theoretical frameworks findings. The emphasizes context‐dependency user acceptance, highlighting importance addressing both technological psychological It incorporates usage characteristics, which mediated evaluations. proposed provides framework FRP, guiding service providers developing strategies adoption, with future needed refine assess further.

Язык: Английский

---

Digital Transformation of Grocery In-Store Shopping-Scanners, Artificial Intelligence, Augmented Reality and Beyond: A Review

Foods, Год журнала: 2024, Номер 13(18), С. 2948 - 2948

Опубликована: Сен. 18, 2024

This paper reviews the digital transformation of grocery shopping, focusing on technological innovations that have redefined consumer experiences over past decades. By analyzing both academic literature and up-to-date information from websites, study provides a review evolution shopping traditional methods to modern, technology-driven approaches. The categorizes developments into two primary areas: in-store online shopping. In-store has progressed interactions implementation self-service checkouts, handheld scanners, mobile apps, AI-based solutions, including augmented reality (AR) facial recognition. first area which are solutions. aims highlight revolution in perspective, present most significant achievements, outline future possibilities for further advancements this field.

Язык: Английский

---

Facial recognition payment is cool: coolness, inspiration, and customer continuance intention to use facial recognition payment

Financial Innovation, Год журнала: 2025, Номер 11(1)

Опубликована: Янв. 8, 2025

Abstract Facial recognition payment (FRP), a new method of contactless payment, has attracted considerable attention over the past few years. However, research on this topic remains nascent. This study assessed drivers customers’ FRP continuance intention from perspectives coolness and inspiration. We use online survey data 610 Chinese customers as basis for our conceptual model. The results show that factors subculture, attractiveness, utility, originality have positive significant effects inspired-by states subculture utility also promote inspired-to. Inspired-by is positively associated with inspired-to, which in turn enhances intention. Furthermore, relationship between inspired-to negatively moderated by financial risk. In addition to contributing literature FRP, coolness, customer inspiration, offers several suggestions implementing developing systems.

Язык: Английский

---

Factors influencing behavioral intention to use facial recognition payment in the restaurant industry: a comparative analysis of China and Malaysia

Journal of Travel & Tourism Marketing, Год журнала: 2025, Номер 42(2), С. 222 - 247

Опубликована: Янв. 27, 2025

Язык: Английский

---

Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach

Decision Support Systems, Год журнала: 2025, Номер 191, С. 114420 - 114420

Опубликована: Фев. 10, 2025

Язык: Английский

---

Hooked on Livestreaming: What Drives Customer Repurchase Intention in E-Commerce?

Journal of Creative Communications, Год журнала: 2025, Номер unknown

Опубликована: Фев. 15, 2025

This research investigates the psychological mechanisms underlying customers repurchase behavioural intention on e-commerce livestreaming, framed by theory of customer inspiration (CIT) and social cognitive (SCT). Based SCT CIT, study identifies factors influencing livestreaming from three key perspectives: technical environment (i.e., interactivity), personal perceived value, self-efficacy), experience hedonic outcome expectation, utilitarian expectation), which in turn drive intention. A structural equation model examined a standpoint. The was tested using Partial Least Squares Structural Equation Modeling (PLS-SEM) based data collected an online survey 158 participants. found that value expectation) favourably affect customers’ ‘inspired-by’ livestreaming. ‘inspired-to’ stage follows, causing shows connection between inspiration, offering novel perspective for understanding Furthermore, it examines antecedents via lens SCT, initial evidence linking to consumer behaviour.

Язык: Английский

---

Can e-commerce bring dividends to rural households? New evidence from the income inequality perspective

Economic Analysis and Policy, Год журнала: 2025, Номер unknown

Опубликована: Март 1, 2025

Язык: Английский

---

How Does the Need for Uniqueness Affect Facial Recognition Payment Switch Intention? A Status Quo Bias Perspective

International Journal of Human-Computer Interaction, Год журнала: 2024, Номер unknown, С. 1 - 12

Опубликована: Июль 8, 2024

Despite the growing research interest in facial recognition payment (FRP), factors that influence intention to switch FRP have received limited attention. Grounded status quo bias theory, this study explores predictors of users' from QR code through an online survey. The empirical findings based on 1,244 responses indicate need for uniqueness negatively affects embarrassment, privacy concern, and inertia positively intention. Further, embarrassment concern are both related intention, significantly reduces Through multi-group analysis, also finds users with experience using services enabled by technology more willing FRP. This enriches literature highlighting roles provides several implications practitioners.

Язык: Английский

---

Why not use facial recognition payment? From the perspective of the extended protection motivation theory

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 81, С. 104016 - 104016

Опубликована: Авг. 1, 2024

Язык: Английский

---