JURNAL ISLAM NUSANTARA,
Год журнала:
2023,
Номер
7(2), С. 273 - 273
Опубликована: Дек. 31, 2023
This
research
aims
to
understand
the
maslahah
principle
in
maqashid
sharia
concept,
which
is
used
as
a
basis
for
making
laws
justice
and
prosperity,
how
this
applied
Islamic
economics
business.
uses
qualitative
approach
with
data
analysis
techniques
such
field
notes
conclude.
tool
measures
events
collects
based
on
information
from
parties
involved
(sellers
buyers).
The
collected
observations
of
consumers
sellers'
followers.
results
show
that
online
buying
selling
transaction
activities,
it
essential
pay
attention
principles
order
avoid
things
can
harm
other
be
held
accountable.
In
case,
mu'amalah
relationship
main
thing
transactions
contract
"an
taroodhin".
According
Imam
al-Juwainy,
implementation
marketplace
has
been
fulfilled.
However,
several
minor
aspects
still
need
fulfilled,
protecting
assets,
both
seller
buyer.
Sustainability,
Год журнала:
2024,
Номер
16(5), С. 1727 - 1727
Опубликована: Фев. 20, 2024
Since
the
COVID-19
pandemic
has
forced
most
industries
to
embrace
an
online
platform
utilizing
technological
breakthroughs,
it
significantly
impacted
our
daily
lives.
Businesses
that
use
marketplaces
sell
and
trade
products
customers
while
increasing
their
participation
through
shopping
or
e-commerce
are
among
sectors
take
advantage
of
these
situations.
The
current
study
set
out
evaluate
level
customer
satisfaction,
trust,
service
quality
application
enhance
system
provide
a
better
experience.
Facebook,
Shopee,
Lazada,
Shein,
TikTok
were
five
platforms
evaluated.
Philippines
was
location
this
study,
at
least
200
people
answered
survey,
which
conducted
in-person
consisted
72
questionnaires.
researchers
assessed
twelve
latent
variables:
perceived
security,
interface,
brand
equity,
tangibility,
reliability,
responsiveness,
assurance,
empathy,
information
credibility.
Structural
equation
modeling
multi-criteria
decision
analysis
used
analyze
data.
findings
demonstrated
credibility,
equity
directly
quality.
Moreover,
direct
significant
correlation
exists
between
satisfaction
Customers’
trust
is
by
perception
security.
apps
ranked
using
technique,
Technique
for
Order
Preference
Similarity
Ideal
Solution
(TOPSIS)
based
on
empathy.
Facebook
received
low
rating,
whereas
Shopee
highest.
To
further
services
offered,
lowest
rated
may
results
from
combination
TOPSIS
SEM
results.
Additionally,
providers,
managers,
examining
user–software
interaction
relevant
applications
might
utilize
study’s
regarding
purchasing
experience
sustainable
service.
Finally,
first
structural
approach
integrating
TOPSIS.
Firms
of
all
stripes
recognize
that
retaining
satisfied
customers
in
the
current
e-commerce
cutthroat
and
digital
market
relies
on
delivering
exceptional
customer
service.
This
longitudinal
study
aims
to
examine
relationship
between
service
quality,
satisfaction,
behavior
an
online
shopping
environment,
emphasizing
youth
Pakistan.
A
research
model
was
developed
tested
using
two
phases
data
(
n
=
331).
The
results
show
dimension
quality
significantly
enhances
which
leads
development
loyalty.
mediating
role
complaints
has
been
identified
satisfaction
Furthermore,
it
found
significant
connection
loyalty,
repurchase
intention,
recommendation
intention
moderated
by
emotional
intensity.
findings
will
help
firms
Pakistan
other
developing
countries
establish
long-term
growth
strategies
understanding
complex
nexus
boosts
their
repurchases
recommendations.
also
directs
platform
marketers
practitioners
develop
marketing
retailing
strategies.
Future Business Journal,
Год журнала:
2024,
Номер
10(1)
Опубликована: Фев. 19, 2024
Abstract
Online
retailers
in
emerging
markets
like
South
Africa
are
adopting
Bitcoin
payments.
This
study
explores
factors
driving
consumer
adoption
and
word-of-mouth
(WOM)
recommendations
for
online
transactions.
Using
an
integrated
model
combining
valency
theory,
social
contagion
the
technology
acceptance
(TAM),
we
analyse
data
from
521
African
shoppers.
Findings
reveal
that
perceived
usefulness,
ease
of
use,
pressures,
trust,
risk
significantly
influence
both
WOM.
Importantly,
self-efficacy
moderates
relationship
between
these
behaviour.
research
contributes
to
literature
by
offering
a
comprehensive
understanding
adoption.
For
business
policy
actors,
enhancing
can
foster
concerns,
encourage
positive
WOM,
ultimately
aiding
successful
implementation
promotion.
Journal of Internet Commerce,
Год журнала:
2024,
Номер
23(2), С. 121 - 143
Опубликована: Март 23, 2024
The
study
aimed
to
examine
the
direct
impact
of
website
design
and
security
on
trust
loyalty,
with
serving
as
a
mediator.
research
focused
Generation
Z
consumers
purchasing
e-commerce
products
in
Indonesia,
307
respondents.
Data
collection
utilized
Google
Form
questionnaire
survey
distributed
via
social
media.
Structural
equation
modeling
AMOS
21
was
employed
for
data
analysis.
Results
indicated
positive
impacts
loyalty
stem
from
good
robust
security.
Trust
found
positively
mediate
relationship
between
exogenous
endogenous
variables.
findings
suggest
that
companies
Indonesia
can
enhance
by
prioritizing
design,
security,
investing
strategies
build
consumer
through
online
marketing
measures.
Journal of theoretical and applied electronic commerce research,
Год журнала:
2024,
Номер
19(3), С. 1943 - 1983
Опубликована: Июль 30, 2024
This
study
aimed
to
identify
the
constructs
related
customer
experience
that
underpin
e-commerce,
as
well
their
interconnections,
develop
a
comprehensive
conceptual
model
based
on
theories-in-use.
A
quantitative
approach
was
employed
through
survey
of
441
respondents.
Data
analysis
conducted
using
partial
least
squares
structural
equation
modeling.
The
research
findings
revealed
there
are
total
11
constructs:
experience,
satisfaction,
loyalty,
word-of-mouth,
trust,
perceived
risk,
security
and
privacy,
web
content,
price,
value,
service
quality.
Furthermore,
twelve
relationships
were
established
between
these
constructs,
which
led
development
holistic
model.
identified
them
hierarchized,
has
practical
implications
for
businesses.
It
allows
concentrate
operational
activities
formulate
implement
strategies
valued
by
consumers
supported
empirical
evidence.
originality
value
this
lie
in
conception
e-commerce
model,
includes
eleven
relationships.
also
highlights
pivotal
role
experience.
International Journal of Management and Sustainability,
Год журнала:
2024,
Номер
13(3), С. 600 - 611
Опубликована: Авг. 1, 2024
This
investigation
proposes
to
verify
the
effect
of
e-satisfaction
and
e-trust
on
e-loyalty
impact
e-satisfaction.
Besides,
it
attempts
prove
as
mediating
variable.
Therefore,
this
applies
quantitative
design
by
formulating
hypotheses.
Additionally,
users
Shopee,
one
e-commerce
platforms
in
Indonesia,
become
population
investigation.
Because
its
accurate
number
is
unknown,
study
uses
snowball
sampling.
As
a
result,
technique
can
acquire
175
respondents
from
some
cities
regencies
Indonesia.
hypothesis
verification,
research
covariance-based
structural
equation
model
(CBSEM)
check
causal
relationship
based
first,
second,
third
premises.
employs
Sobel
impact.
After
checking
hypotheses,
effectively
verifies
three
substances.
Firstly,
more
electronically
satisfied
trusting
are,
loyal
they
are.
Secondly,
virtually
believe,
are
gratified.
Finally,
partially
mediate
association
between
e-loyalty.
Expressively,
driver
e-satisfaction,
causing
e-loyalty;
therefore,
an
implication,
suggests
that
platform
needs
keep
providing
safe
transactions
privacy
data
protection
for
users.
Jurnal Manajemen,
Год журнала:
2024,
Номер
13(2), С. 128 - 146
Опубликована: Авг. 13, 2024
Products
that
precisely
meet
consumer
needs
have
a
greater
potential
for
acceptance.
Likewise,
products
align
with
preferences
stand
chance
of
being
embraced
by
consumers.
The
appropriate
pricing
exerts
an
influence
on
decisions
when
making
purchases.
This
study
aims
to
delve
deeper
into
the
impact
product
and
price
combinations
purchasing
decisions.
Employing
quantitative
methods,
this
research
involved
124
respondents,
all
located
in
Jakarta.
Data
analysis
was
conducted
using
SPSS
29.
findings
underscore
positive
significant
both
variables
Additionally,
it
highlights
importance
combining
enhance
likelihood
purchase
Contrary
assumed
linear
relationship,
reveals
non-linear
combination
between
price.
significance
lies
uncovering
relationship
its
It
challenges
notion
good
quality
always
comes
at
high
price,
suggesting
otherwise.
Journal of Research in Interactive Marketing,
Год журнала:
2024,
Номер
unknown
Опубликована: Сен. 13, 2024
Purpose
The
purpose
of
this
study
is
to
identify
the
structural
determinants
e-returns
service
interactions,
examine
their
impact
on
online
shoppers'
loyalty
and
propose
returns
interventions
from
an
interactive
marketing
perspective
facilitate
consumer
interaction
repeat
purchase
intentions
with
e-retailers.
Design/methodology/approach
This
empirically
tests
research
hypotheses
based
cross-sectional
survey
data
collected
Chinese
consumers
who
experienced
interactions
during
product
process.
Findings
E-return
includes
three
determinants:
access
support,
friendly
communication
support.
These
positively
ease
return,
satisfaction
customer
loyalty.
Returns
a
key
mediator
in
relationship
between
return
Access
support
have
both
direct
indirect
effects
loyalty,
while
has
only
effect.
Originality/value
contributes
understanding
by
analyzing
its
determinants,
providing
robust
scale
foundation
analytical
framework
for
future
empirical
research.
Additionally,
explores
driving
role
forming
e-customer
offering
theoretical
basis
recovery
function
interaction.
It
enriches
application
theory
field
marketing.
