Nitty-gritties of customer experience in metaverse retailing

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103876 - 103876

Опубликована: Апрель 30, 2024

Язык: Английский

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Understanding factors affecting social commerce purchase behavior: A longitudinal perspective

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103751 - 103751

Опубликована: Фев. 20, 2024

Язык: Английский

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Metaverse is not my cup of tea! An investigation into how personality traits shape metaverse usage intentions

Journal of Retailing and Consumer Services, Год журнала: 2023, Номер 77, С. 103639 - 103639

Опубликована: Ноя. 24, 2023

Язык: Английский

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Digital photo hoarding in online retail context. An in-depth qualitative investigation of retail consumers

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103729 - 103729

Опубликована: Янв. 25, 2024

Язык: Английский

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Exploring enablers and inhibitors of AI‐enabled drones for manufacturing process audits: A mixed‐method approach

Business Strategy and the Environment, Год журнала: 2024, Номер 33(5), С. 3749 - 3768

Опубликована: Янв. 11, 2024

Abstract The objective of this study is to explore the enablers and inhibitors AI‐enabled drone adoption for manufacturing process audit using a mixed‐method design. A qualitative was performed inhibitors. Further, based on findings studies, framework proposed, proposed hypotheses were examined survey‐based study. results indicated that function, environmental, epistemic values are major enablers, whereas vulnerability sunk cost barriers intention. initial trust inertia crucial mediators, organizations' technological innovativeness played moderating role. This enriches literature sustainability helps service providers design strategies enhance audits.

Язык: Английский

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What drives digital hoarding? Understanding the impact of perceived value and the mediating role of security on digital hoarding behavior

Current Psychology, Год журнала: 2025, Номер unknown

Опубликована: Янв. 6, 2025

Язык: Английский

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Grocery shopping in metaverse: understanding drivers and barriers

EuroMed Journal of Business, Год журнала: 2025, Номер unknown

Опубликована: Фев. 22, 2025

Purpose This study aims to enhance our understanding of customer expectations and experiences in grocery shopping within the metaverse. It investigates factors influencing satisfaction driving continued engagement with metaverse platforms, offering insights into drivers adoption barriers usage. Design/methodology/approach Adopting a qualitative netnographic approach, this analysed reactions Walmart’s virtual store demonstration. Data were collected from user comments on YouTube, TikTok, Twitter Reddit. Thematic analysis was employed identify key contributing dissatisfaction experiences. Findings The reveals three major shaping subsequent positive intentions toward metaverse: social, functional hedonic stimuli. Eight critical affecting experience are identified: functional, hedonic, financial, privacy, safety, ownership atmospherics concerns, including tactile, acoustic visual elements. Research limitations/implications findings derived social media which may limit generalisability. Future studies could adopt mixed-methods approach validate these across broader datasets. Originality/value work is first research examine offers valuable expectations, barriers, laying groundwork for further exploration applications retail.

Язык: Английский

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What makes the metaverse lovable? Unveiling the interplay between immersive experiences, engagement and the triangular theory of love

Online Information Review, Год журнала: 2025, Номер unknown

Опубликована: Апрель 8, 2025

Purpose The research investigates the influence of immersive experiences (sensory, feel, think and behavioural) on user engagement in metaverse. It also examines intimacy, passion commitment. Lastly, study investigated moderating impact technology anxiety. Design/methodology/approach Using Prolific online platform, we gathered survey responses from 318 individuals employed structural equation modeling techniques to test our hypotheses. Findings result this indicates that sensory experience, feel experience behavioural are significantly associated with towards metaverse platforms. Further, influences Finally, anxiety moderates association between Originality/value This advances understanding how engagement, shape interactions within ecosystem. enriches triangulation theory love literature. Peer review peer history for article is available at: https://publons.com/publon/10.1108/OIR-08-2023-0427 .

Язык: Английский

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Connecting BOP consumers and retailers: What drives small-time retailing through social media?

Journal of Retailing and Consumer Services, Год журнала: 2023, Номер 77, С. 103679 - 103679

Опубликована: Дек. 16, 2023

Язык: Английский

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Current Dynamics and Future Growth of Online Travel Agencies

Journal of Global Information Management, Год журнала: 2024, Номер 32(1), С. 1 - 28

Опубликована: Апрель 2, 2024

Although the literature on online travel agencies is growing, it fragmented and incoherent. Hence, this review aims to synthesize suggest directions for future research agencies. The adopted an integrative method by undertaking a of sixty-nine empirical studies following rigorous protocols. presents profile, key themes, gaps, limitations prior literature. Furthermore, as well development comprehensive framework, are also presented. There were five major themes identified based studies. study findings will facilitate scholars practitioners contemplate diverse aspects ecosystem, contexts contemporary methodological progressions work. provides crucial implications, including integrations offline channels, internet word-of-mouth applications stakeholder identifications.

Язык: Английский

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