From Uncertainty to Tenacity: Investigating User Strategies and Continuance Intentions in AI-Powered ChatGPT with Uncertainty Reduction Theory DOI Open Access

Yu-Hsin Chang,

Kuan-Yin Lee, Andri Dayarana K. Silalahi

и другие.

Опубликована: Янв. 30, 2024

The introduction of ChatGPT in academia has raised significant concerns, particularly regarding issues like plagiarism and the ethical use generative text for academic purposes. Existing literature predominantly focused on adoption, leaving a notable gap addressing strategies users employ to mitigate these emerging challenges. To bridge this gap, research utilizes Uncertainty Reduction Theory (URT) formulate user reducing uncertainty. These include both interactive passive approaches. Concurrently, study identifies key sources uncertainty, which concerns related transparency, information accuracy, privacy. Additionally, it introduces concepts seeking clarification consulting peer feedback as mediating roles facilitate reduced We tested hypotheses with sample Indonesian (N = 566) using structural equation modeling via Smart-PLS 4.0 software. results confirm that Strategies (URS) are more effective uncertainty when compared URS. Transparency privacy identified factors increase level In contrast, is most strategy at individual-system level. Insights from effects significantly mediates reduce discusses various by educational context contributes theoretical development.

Язык: Английский

The influence of ChatGPT on student engagement: A systematic review and future research agenda DOI Creative Commons
Chung Kwan Lo, Khe Foon Hew, Morris Siu‐Yung Jong

и другие.

Computers & Education, Год журнала: 2024, Номер 219, С. 105100 - 105100

Опубликована: Июнь 8, 2024

ChatGPT, a state-of-the-art artificial intelligence (AI) chatbot, has gained considerable attention as transformative yet controversial tool for enhancing teaching and learning experiences. Several reviews numerous articles have been written about harnessing ChatGPT in education since its release on November 30, 2022. Besides summarising strengths, weaknesses, opportunities, threats (SWOT) identified previous systematic of research, this review aims to develop new understanding influence student engagement by synthesising the existing related research using three-dimensional framework comprising behavioural, emotional, cognitive aspects. We searched relevant databases included 72 empirical studies published within one year ChatGPT's initial release. The findings reveal robust but narrowly focused evidence behavioural (i.e., work with ChatGPT) disengagement academic dishonesty). emotional aspect is mixed, instances both (e.g., satisfaction interest/fun) disappointment worry/anxiety). There broad weak regarding increased positive self-perception) reduced critical thinking overreliance). Our uncovers several under-explored indicators engagement, pointing need further research. Specifically, future could focus students' study habits attendance (behavioural engagement), social interaction (emotional self-regulation (cognitive engagement) ChatGPT-supported environments.

Язык: Английский

Процитировано

46

Exploring factors influencing the acceptance of ChatGPT in higher education: A smart education perspective DOI Creative Commons
Abeer S. Almogren, Waleed Mugahed Al-Rahmi, Nisar Ahmed Dahri

и другие.

Heliyon, Год журнала: 2024, Номер 10(11), С. e31887 - e31887

Опубликована: Май 25, 2024

AI-powered chatbots hold great promise for enhancing learning experiences and outcomes in today's rapidly evolving education system. However, despite the increasing demand such technologies, there remains a significant research gap regarding factors influencing users' acceptance adoption of educational contexts. This study aims to address this by investigating that shape attitudes, intentions, behaviors towards adopting ChatGPT smart systems. employed quantitative approach, data were collected from 458 participants through structured questionnaire designed measure various constructs related technology acceptance, including perceived ease use, usefulness, feedback quality, assessment subject norms, attitude behavioral intention use ChatGPT. Structural model analysis (SEM) Statistical techniques then utilized examine relationships between these constructs. The findings revealed Perceived usefulness emerged as predictors attitudes education. Additionally, norms found positively influence intentions purposes. Moreover, significantly proved actual few hypotheses, relationship trust not supported data. contributes existing body information systems applications determining factor context.

Язык: Английский

Процитировано

39

Understanding students’ adoption of the ChatGPT chatbot in higher education: the role of anthropomorphism, trust, design novelty and institutional policy DOI Creative Commons
Athanasios Polyportis, Nikolaos Pahos

Behaviour and Information Technology, Год журнала: 2024, Номер unknown, С. 1 - 22

Опубликована: Фев. 16, 2024

The present research aims to highlight the underlying factors that drive students' adoption of ChatGPT chatbot in higher education. This study extends meta-UTAUT framework by including additional exogenous anthropomorphism, trust, design novelty, and institutional policy. Empirical examination with Structural Equation Modelling among 355 students Dutch education institutions revealed attitude behavioural intention as significant positive predictors use behaviour. Institutional policy negatively moderated effect on Behavioural was significantly positively influenced attitude, performance expectancy, social influence, facilitating conditions. Anthropomorphism, effort expectancy were unveiled antecedents attitude. central theoretical contributions this include investigating behaviour instead intention, establishing a core construct, underlining highlighting importance contributes prior technology adoption, especially area artificial intelligence findings yield valuable insights for designers, product managers, writers.

Язык: Английский

Процитировано

38

Exploring User Adoption of ChatGPT: A Technology Acceptance Model Perspective DOI
Jiaojiao Ma, Pengcheng Wang, Benqian Li

и другие.

International Journal of Human-Computer Interaction, Год журнала: 2024, Номер unknown, С. 1 - 15

Опубликована: Фев. 22, 2024

In the rapidly evolving landscape of technology, emergence Chat Generative Pre-trained Transformer (ChatGPT) marks a pivotal milestone in realm Artificial Intelligence (AI). However, little research has reported predictors people's intentions to use ChatGPT. This pioneering study empirically examines user adoption through lens Technology Acceptance Model (TAM) using convenience sampling method. The surveyed 784 ChatGPT users China, whom 58.93% were males. results have revealed several key findings: (1) perceived usefulness, ease use, behavioral intention, and behavior positively correlated with each other; (2) intention acted as mediating factor relationship between usefulness behavior, well behavior; (3) played chain-mediated role (4) exhibited greater strength among females compared males; (5) association was found be stronger urban comparison their rural counterparts; (6) connections observed individuals higher educational backgrounds relative those lower backgrounds. These findings provide crucial nuanced insights advance practical application ChatGPT, emphasizing need for enhanced usability use. this exclusively captured usage behaviors within Chinese base. Future investigations could encompass diverse demographics across multiple countries, enabling cross-cultural comparisons.

Язык: Английский

Процитировано

30

ChatGPT awareness, acceptance, and adoption in higher education: the role of trust as a cornerstone DOI Creative Commons
Muhammad Farrukh Shahzad, Shuo Xu, Iqra Javed

и другие.

International Journal of Educational Technology in Higher Education, Год журнала: 2024, Номер 21(1)

Опубликована: Июль 30, 2024

Abstract As technology continues to advance, the integration of generative artificial intelligence tools in various sectors, including education, has gained momentum. ChatGPT, an extensively recognized language model created by OpenAI, significant importance, particularly education. This study investigates awareness, acceptance, and adoption a state-of-the-art developed higher education institutions across China. applies partial least squares structural equation modeling (PLS-SEM) method for examining data collected from 320 Chinese university students. The study’s conceptual framework integrates key determinants Technology Acceptance Model (TAM) extends it incorporating perceived as critical factor process. findings reveal that ChatGPT awareness significantly influences intention adopt ChatGPT. Perceived ease use, usefulness, mediate association between Additionally, trust moderates relationship intelligence. Moving forward, order maintain students’ thinking skills inventiveness their assessment writing, assessments must promote safe use Therefore, educators will be crucial ensuring are used ethically suitably providing clear guidelines instructions.

Язык: Английский

Процитировано

24

Integrating the adapted UTAUT model with moral obligation, trust and perceived risk to predict ChatGPT adoption for assessment support: A survey with students DOI Creative Commons
Chung Yee Lai,

Kwok Yip Cheung,

Chee Seng Chan

и другие.

Computers and Education Artificial Intelligence, Год журнала: 2024, Номер 6, С. 100246 - 100246

Опубликована: Май 27, 2024

• Trust is the strongest predictor of ChatGPT adoption in assessments Moral obligation barrier acceptance for assessment support Perceived risk a significant demotivator but not mediator between trust and use intention Recommending clear guidelines on responsible university workshops about ethical AI

Язык: Английский

Процитировано

19

Analyzing ChatGPT adoption drivers with the TOEK framework DOI Creative Commons
Hyeon Jo, Youngsok Bang

Scientific Reports, Год журнала: 2023, Номер 13(1)

Опубликована: Дек. 19, 2023

Abstract With the rapid advancements in AI technology and its growing impact on various aspects of daily life, understanding factors that influence users' adoption intention becomes essential. This study focuses determinants affecting ChatGPT, an AI-driven language model, among university students. The research extends Technology-Organization-Environment (TOE) framework by integrating concept knowledge application. A cross-sectional design was employed, gathering data through a survey conducted to Structural equation modeling used analyze data, aimed at examining relationships between key influencing intention. findings this indicate such as network quality, accessibility, system responsiveness contribute satisfaction. Furthermore, satisfaction, organizational culture, social influence, application significantly affect These offer both theoretical practical implications.

Язык: Английский

Процитировано

29

A Comprehensive Evaluation of AI-Assisted Diagnostic Tools in ENT Medicine: Insights and Perspectives from Healthcare Professionals DOI Open Access
Sarah Alshehri, Khalid A. Alahmari, Areej Alasiry

и другие.

Journal of Personalized Medicine, Год журнала: 2024, Номер 14(4), С. 354 - 354

Опубликована: Март 28, 2024

The integration of Artificial Intelligence (AI) into healthcare has the potential to revolutionize medical diagnostics, particularly in specialized fields such as Ear, Nose, and Throat (ENT) medicine. However, successful adoption AI-assisted diagnostic tools ENT practice depends on understanding various factors; these include influences their effectiveness acceptance among professionals. This cross-sectional study aimed assess usability AI practice, determine clinical impact accuracy diagnostics ENT, measure trust confidence professionals tools, gauge overall satisfaction outlook future identify challenges, limitations, areas for improvement diagnostics. A structured online questionnaire was distributed 600 certified with at least one year experience field. assessed participants’ familiarity usability, impact, trust, satisfaction, identified challenges. total 458 respondents completed questionnaire, resulting a response rate 91.7%. majority reported (60.7%) perceived them generally usable clinically impactful. challenges existing systems, user-friendliness, accuracy, cost were identified. Trust levels varied participants, concerns regarding data privacy support. Geographic setting differences influenced perceptions experiences. highlights diverse experiences While there is general enthusiasm related integration, need be addressed widespread adoption. These findings provide valuable insights developers, policymakers, providers aiming enhance role practice.

Язык: Английский

Процитировано

9

Exploring Attitudes toward ChatGPT among College Students: An Empirical Analysis of Cognitive, Affective, and Behavioral Components Using Path Analysis DOI Creative Commons
Benicio Gonzalo Acosta Enríquez, Carmen Graciela Arbulú Pérez Várgas, Olger Huamaní Jordan

и другие.

Computers and Education Artificial Intelligence, Год журнала: 2024, Номер unknown, С. 100320 - 100320

Опубликована: Окт. 1, 2024

Язык: Английский

Процитировано

9

Development of an Assessment Scale for Measurement of Usability and User Experience Characteristics of Bing Chat Conversational AI DOI Creative Commons
Goran Bubaš,

Antonela Čižmešija,

Andreja Kovačić

и другие.

Future Internet, Год журнала: 2023, Номер 16(1), С. 4 - 4

Опубликована: Дек. 23, 2023

After the introduction of ChatGPT conversational artificial intelligence (CAI) tool in November 2022, there has been a rapidly growing interest use such tools higher education. While educational uses some other information technology (IT) (including collaboration and communication tools, learning management systems, chatbots, videoconferencing tools) have frequently evaluated regarding acceptance usability attributes those technologies, similar evaluations CAI services like ChatGPT, Bing Chat, Bard only recently started to appear scholarly literature. In our study, we present newly developed set assessment scales that are related user experiences when used by university students, as well results evaluation these specifically Chat (i.e., Microsoft Copilot). The following were using convenience sample (N = 126) education students: Perceived Usefulness, General Usability, Learnability, System Reliability, Visual Design Navigation, Information Quality, Display, Cognitive Involvement, Appeal, Trust, Personification, Risk Perception, Intention Use. For most aforementioned scales, internal consistency (Cronbach alpha) was range from satisfactory good, which implies their potential usefulness for further studies tools. A stepwise linear regression revealed influential predictors Use (or ChatGPT) future variable Usefulness two experience variables—Trust Appeal. Also, study students’ perceptions various specific characteristics predominantly positive. could be beneficial research would include ChatGPT/GPT-4 Bard.

Язык: Английский

Процитировано

15