Exploring the competence of ChatGPT for customer and patient service management

Intelligent Pharmacy, Год журнала: 2024, Номер 2(3), С. 392 - 414

Опубликована: Март 23, 2024

The modern language generation model ChatGPT, created by Open Artificial Intelligence (AI), is recognised for its capacity to comprehend context and produce pertinent content. This built on the transformer architecture, which enables it process massive volumes of data text that both cohesive illuminating. Service a crucial component everywhere as provides basis establishing client rapport offering aid support. In healthcare, application ChatGPT patient service support has been one most significant advances in recent years. can help overcome obstacles improve satisfaction facilitating communication with healthcare personnel understanding care. It assist enhancing entire experience personalised information patients making more straightforward them communicate professionals. Its goal be expedite streamline promptly accurately responding customers. Businesses all sizes increasingly use since allows provide 24/7 customer without requiring human contact. paper briefly discusses need better services. Various perspectives improving services through are discussed. article also discussed major key enablers refining assistance. Further, identifies critical areas service. With ability handle several requests simultaneously, respond quickly questions, gain knowledge from every interaction, revolutionising accessibility compatibility various channels make desirable solution businesses looking As technology advances, positioned become an essential tool wishing speedy customised Although may give convincing solutions, chance providing accurate updated poses problem usage jobs up-to-date information. future, will efficient due AI.

Язык: Английский

---

Influence of ChatGPT in professional communication – moderating role of perceived innovativeness

International Journal of Information and Learning Technology, Год журнала: 2025, Номер unknown

Опубликована: Янв. 1, 2025

Purpose ChatGPT, a cutting-edge language model, stands as an unparalleled, unmatched conversational ally, showcasing novel versatility and intelligence in its responses. This research delves into the incorporation of powerful generative AI tool, professional communication. study utilizes information system success model (ISSM) to examine role ChatGPTs strengthening quality (IQ), (SQ) service (SEQ) for improving customer usage intention (UI) satisfaction (SAT). The also investigates moderating impact perceived innovativeness between these relationships. Design/methodology/approach collected data from sample 400 customers through online survey validated hypothesized relationships using structural equation modelling (SEM). Process Macros 4.1 SPSS 22.0 is used test innovation IQ, SQ SEQ UI SAT. Findings results SEM analysis indicate that all positively support use ChatGPT communication with result establishes moderates relationship Originality/value offers contributions literature body knowledge by establishing Further, this proposes 2*2 matrix segment SAT users varying degrees innovativeness.

Язык: Английский

---

Enhancing water and air pollution monitoring and control through ChatGPT and similar generative artificial intelligence implementation

SSRN Electronic Journal, Год журнала: 2024, Номер unknown

Опубликована: Янв. 1, 2024

This research delves into the utilization of advanced artificial intelligence (AI), specifically ChatGPT or Bard, to improve strategies for monitoring and controlling water air pollution. Given escalating concerns surrounding environmental degradation its repercussions on public health, there is a pressing demand innovative pollution management techniques. investigation centers harnessing capabilities ChatGPT, an language model, address real-time data analysis, decision-making, engagement challenges within realm quality. Incorporating cutting-edge methods in monitoring, such as sensor networks, satellite imagery, IoT devices, this aims obtain comprehensive understanding dynamics. Nevertheless, substantial volume presents processing extracting meaningful insights. employed intelligent tool proficient comprehending natural queries delivering insightful analyses. integration streamlines interpretation intricate sets, enabling swift decision-making control authorities. Moreover, assumes pivotal role by serving user-friendly interface disseminating information levels, regulatory measures, preventive actions. Through interactive conversations, it enhances communication between agencies general public, cultivating awareness encouraging participation initiatives. paper underscores significance collaborative human-AI approach tackling multifaceted The also ethical considerations associated with AI-driven emphasizing importance responsible AI implementation. As technologies progress, proposed framework contribute ongoing discourse sustainable involvement. By synergizing state-of-the-art techniques, seeks offer efficacious solution advancing contemporary landscape.

Язык: Английский

---

Data analysis on Decision-Making

Elsevier eBooks, Год журнала: 2024, Номер unknown

Опубликована: Янв. 1, 2024

Язык: Английский

---

Integrating ChatGPT, Bard, and leading-edge generative artificial intelligence in building and construction industry: applications, framework, challenges, and future scope

SSRN Electronic Journal, Год журнала: 2023, Номер unknown

Опубликована: Янв. 1, 2023

The infusion of generative artificial intelligence (AI), as exemplified by models such ChatGPT and Bard is proving to be a revolutionary catalyst within the building construction sector. This exploration delves into myriad applications, establishes conceptual framework, confronts challenges, delineates prospective trajectory harnessing AI across diverse stages lifecycle. In domain project management scheduling, contribute optimal resource allocation, task sequencing, timeline optimization, thereby elevating overall efficiency delivery. Design optimization equally pivotal, assists architects engineers in crafting innovative designs that concurrently adhere functional aesthetic criteria. predictive prowess fortifies risk management, furnishing stakeholders with insights potential risks effective mitigation strategies. Meanwhile, realm cost estimation budgeting, enhanced accuracy speed offered optimize financial planning allocation. Supply chain benefits from streamlined processes driven insights, ensuring timely cost-effective procurement materials. Generative linchpin quality control, identifying defects deviations standards enhance quality. Real-time data analysis strengthens site monitoring safety protocols, enabling proactive secure working environment. Collaboration communication teams are augmented AI, facilitating seamless information exchange decision-making processes. Predictive maintenance asset undergo transformation, algorithms predicting equipment failures optimizing schedules. Furthermore, integration tackles imperative energy sustainability Models like bard significantly for conservation sustainable practices. paper also explores incorporation reality (AR), virtual (VR), Building Information Modeling (BIM). Ethical concerns, privacy, robust cybersecurity measures necessitate careful consideration. As industry embraces these innovations, substantial improvements efficiency, sustainability, outcomes poised unfold.

Язык: Английский

---

The social innovation profile in students as a transformation strategy: structural equation modeling

Frontiers in Education, Год журнала: 2024, Номер 9

Опубликована: Март 8, 2024

The development of social entrepreneurship competencies in university students favors the generation proposals for solutions to different problems, thus promoting a positive impact capable transforming people’s living conditions. This study aims analyze relationship between dimensions competence: entrepreneurial management, value, leadership, effective communication and innovation. A total 408 higher education from 13 countries six disciplinary areas participated study, ranging age 18 58 years ( M = 22.4, SD 6.0). instrument was used, which is composed 28 items grouped into five dimensions. structural equation model calculated. findings indicate that leadership are directly positively related personal These results prove importance training innovation students, it important educational institutions general carry out review their curricula programs take account competence as factor can enhance change.

Язык: Английский

---

Bridging the Gap: Human and AI Interpersonal Communication Capacities for Veterinary Care Management

Deleted Journal, Год журнала: 2024, Номер 20(3), С. 1857 - 1866

Опубликована: Апрель 25, 2024

This study investigates the impact of ChatGPT, an Artificial Intelligence (AI) platform, on interpersonal communication in context Veterinary Service. First, it compares solutions and knowledge provided by ChatGPT with those Communication Science students. And then, content analysis is employed to categorize data collected from both sources. The aims shed light application research provide insights into future challenges prospects for Services. It emphasizes need Services adopt a comprehensive strategy that bridges digital divide fosters meaningful connections. Despite several challenges, integrating traditional practices seen as pathway enhancing patient satisfaction.

Язык: Английский

---

Changes in Organizational Communication since ChatGPT AI Usage in Romania for internal and external corporate communication

Postmodernism Problems, Год журнала: 2024, Номер 14(2), С. 182 - 201

Опубликована: Авг. 5, 2024

Since their apparition, Large Language Models have been highly used by both individuals and companies for a plethora of personal professional activities. Considering its capacity generating text, using large amounts data available as well accessibility, ChatGPT proves to be useful tool internal external communication within worldwide. This paper focuses on exploring the changing dynamics in terms information diffusion between managers, employees, colleagues, stakeholders international corporations, with particular emphasis European American research conducted last two years experiences ten Romanian managers that use language models activities communication. The results show direct correlation usage convey important or assign tasks augmented productivity, due better time management an increased clarity delivered messages. While oral still plays role establishing relationships at workplace, written one, facilitated virtual platforms, is gaining more popularity. study aims starting point any future, in-depth analysis organizational Romania.

Язык: Английский

---

Business and Optimization Applications Using AI Chatbots

Lecture notes in networks and systems, Год журнала: 2024, Номер unknown, С. 38 - 47

Опубликована: Янв. 1, 2024

Язык: Английский

---

Bridging the gap: Human and AI interpersonal communication capacities for veterinary care management

Deleted Journal, Год журнала: 2024, Номер 20(7s), С. 1212 - 1221

Опубликована: Май 14, 2024

This research presents an inventory management system designed for the Ilocos Sur Polytechnic State College (ISPSC) to enhance efficiency of its property and supply operations. The integrates technological advancements, including web-based frameworks web 3.0 technologies such as blockchain, streamline processes. Utilizing Agile framework Design Thinking methodology, identifies user requirements, designs, iterates, tests usability. Through interviews, narratives, SUS evaluations involving 137 participants from ISPSC Main Campus, demonstrated excellent usability, with overall score 82.9. results underscore system's effectiveness in addressing needs, providing a valuable resource academic institutions aiming optimize their processes operational efficiency.

Язык: Английский

---