Ergonomics,
Год журнала:
2025,
Номер
unknown, С. 1 - 24
Опубликована: Май 31, 2025
Ergonomics-based
sustainability
(EBS)
in
public
utility
vehicles
(PUVs)
requires
an
integrated
approach
that
balances
environmental,
social
and
economic
factors
while
enhancing
commuter
driver
well-being.
This
study
develops
EBS
framework
for
PUVs
the
Philippines
by
integrating
higher-order
structural
equation
modelling
(H-SEM)
random
forest
classifier
(RFC).
Analysing
350
survey
responses,
results
indicated
environmental
sustainability,
particularly
pollution
reduction
energy
efficiency,
had
greatest
influence
on
overall
sustainability.
Social
dimensions,
such
as
well-being
vehicle
safety,
were
also
critical,
like
affordability
investment
played
a
supporting
role.
The
RFC
model
highlighted
immediate
operational
concerns,
emphasising
safety
usability,
which
complement
SEM's
long-term
insights.
provides
data-driven
policymakers
transport
planners
to
improve
PUV
ergonomics,
enhance
satisfaction
promote
sustainable
mobility,
with
adaptability
global
applications
EBS.
Problems and Perspectives in Management,
Год журнала:
2023,
Номер
21(1), С. 242 - 252
Опубликована: Фев. 15, 2023
The
hotel
industry
is
critical
in
developing
the
economy.
Moreover,
it
largest
and
most
rapidly
growing
Jordan.
Employee
satisfaction
a
crucial
element
for
success
of
any
organization,
particularly
industry.
Therefore,
this
study
aims
to
examine
influence
human
resource
management
(HRM)
practices
since
these
constructs
could
different
outcomes
at
workplace,
such
as
employee
satisfaction,
service
quality,
behavior
has
undertaken
five
primary
HRM
–
recruitment,
capability,
compensation,
performance
appraisal,
training
development
(T&D)
measure
their
impact
on
behavior.
Data
were
collected
from
290
employees
customers
Jordan’s
hotels
across
all
categories
four
main
tourist
attractions:
Amman,
Petra,
Aqaba,
Dead
Sea.
A
quantitative
approach
was
employed
using
various
statistical
tools
mean,
tabulation
data,
correlation,
ANOVA
by
SPSS
software.
results
indicated
that
positively
affect
behavior,
satisfaction.
It
also
found
when
demonstrate
excellent
customer
perceptions
quality
increase.
Finally,
effective
strategy
systematically
organizes
individual
measures
directly
way
leads
achieve
organizational
success.
Sustainability,
Год журнала:
2023,
Номер
15(6), С. 5273 - 5273
Опубликована: Март 16, 2023
Several
problems
have
arisen
due
to
the
COVID-19
pandemic,
particularly
in
public
transportation
sector.
Data
from
2021
show
that
number
of
bus
passengers
Bangkok
has
decreased
by
40–60%
below
normal
conditions,
and
Jakarta
around
76%
compared
June
2019.
In
new
period,
transport
is
required
implement
strict
health
protocols
its
operations.
This
paper
aims
evaluate
potential
indicators
underlying
intention
use
during
a
pandemic.
The
target
groups
are
paratransit
buses
Jakarta,
two
metropolitan
areas
ASEAN
been
greatly
affected
this
A
total
400
questionnaires
were
distributed
each
city.
outcome
structural
equation
model
reveals
relatively
similar
finding
both
cities.
Tangibility
one
five
dimensions
service
quality
influential
cities;
indicator
affects
(Coeff.
=
14.670,
p-value
<
0.001)
1.164,
0.001).
study,
confidence
(CO)
significant
for
cities
with
coefficient
0.105
0.969
Jakarta.
Furthermore,
measure
(HM)
value
on
passenger
using
0.808,
<0.001
Coeff.
−1.413,
0.008
Jakarta).
Health
measures
such
as
wearing
mask,
always
washing
hands
not
traveling
if
unwell
considered
be
right
policies
prevent
spread
virus
practical
implication
can
become
core
strategy
improving
services
Sustainability,
Год журнала:
2024,
Номер
16(10), С. 4211 - 4211
Опубликована: Май 17, 2024
This
study
aimed
to
analyze
the
influence
of
service
quality,
relationship
marketing,
perceived
value,
and
satisfaction
on
intention
continue
relationships
in
business-to-business
context
lubricant
companies
Indonesia.
We
utilized
theoretical
perspectives
Social
Exchange
Theory
Expectation–Confirmation
Theory.
The
research
sample
comprised
135
distributors
Indonesia
selected
through
saturated
sampling.
Data
collection
employed
a
survey
method,
data
were
analyzed
using
PLS-SEM.
results
indicate
that
quality
relational
marketing
significantly
affect
value
while
influences
satisfaction.
However,
direct
was
not
significant.
Conversely,
found
have
significant
positive
relationships.
These
findings
underscore
importance
integrating
sustainability
principles
into
strategies
foster
long-term
business
B2B
within
industry
Región Científica,
Год журнала:
2025,
Номер
unknown
Опубликована: Янв. 3, 2025
Customer
service
and
purchase
intention
represent
two
constructs
of
interest
for
companies.
The
objective
this
research
was
to
examine
the
scientific
production
customer
in
intention.
A
bibliometric
study
used
as
a
method
evaluate
activity
impact
by
searching
articles
Scopus
database
published
during
period
from
2013
2023,
using
programs
such
Excel
VOSviewer
version
1.6.19
data
processing.
results
show
that
most
productive
years
were
2016,
2017,
2019,
2020,
with
five
simultaneous
publications.
countries
highest
output
are
India
USA.
main
journal
these
investigations
Journal
Retailing
Consumer
Services.
authors
number
citations
Anna
Mattila,
Wan
Yang,
Cyril
Foropon.
trending
keywords
include
quality,
satisfaction,
experience.
In
conclusion,
there
is
significant
community
developing
on
Journal of Asia Business Studies,
Год журнала:
2025,
Номер
unknown
Опубликована: Фев. 7, 2025
Purpose
This
research
aims
to
investigate
the
relationships
between
organizational
learning
(OL),
corporate
social
responsibility
(CSR),
financial
performance
(CFP)
and
sustainable
(SCP)
within
context
of
food-manufacturing
family
enterprises
in
Vietnam.
Specifically,
study
strengthens
combination
these
three
factors
that
collectively
contribute
enhancing
SCP.
Furthermore,
explores
role
service
quality
(SQ)
green
brand
innovativeness
(GBI)
as
strategic
levers
for
achieving
a
competitive
edge
SCP
enterprises.
Design/methodology/approach
was
used
quantitative
method
evaluate
influence
CSR,
OL,
CFP,
SQ
GBI
on
The
sample
comprised
456
responses
from
top
middle
management
organizations
smart
partial
least
squares
SEM
(version
3.3.2)
analyze
data
year
2024.
Findings
provides
significant
positive
CSR
CFP
contributing
Results
suggest
firms
with
strong
could
improve
emerged
integral
differentiating
terms
While
plays
building
customer
loyalty
trust,
is
crucial
positioning
one
market.
Thus,
this
contributes
existing
academic
knowledge
by
providing
insights
into
how
can
effectively
balance
economic,
environmental
objectives
long-term
sustainability.
Originality/value
previous
studies
have
explored
independently,
offers
novel
perspective
examining
their
performances
correlatively.
outcomes
provide
valuable
guidance
enterprises’
managers,
CEOs
business
leaders
make
sustainability
plans
create
when
it
comes
Sustainability,
Год журнала:
2025,
Номер
17(7), С. 2795 - 2795
Опубликована: Март 21, 2025
With
the
increasing
demand
for
innovation
in
automotive
industry,
understanding
parameters
and
their
relationship
has
become
important.
Researchers
have
discussed
such
parameters,
often
isolation,
comprehensiveness
of
complexity
is
based
on
a
particular
situation.
Therefore,
focus
this
paper
to
provide
comprehensive
research
perspectives
industry.
This
shows
that
level
companies
differs
core
business
resources
available.
The
terms
its
inputs
outputs,
metrics
within
firms,
policies
vary
across
organizational
culture
environment,
particularly
regarding
types
contexts
as
products,
processes,
positioning.
Frontiers in Science and Engineering,
Год журнала:
2025,
Номер
5(3), С. 42 - 49
Опубликована: Март 19, 2025
In
the
development
of
rural
revitalization,
construction
livable
villages
has
become
a
new
goal
and
focus.
recent
years,
state
vigorously
advocated
green
building
sustainable
development,
introduced
series
policies
to
support
prefabricated
buildings.
Residents'
satisfaction
focus
attention,
which
an
important
impact
on
housing.
Therefore,
it
is
necessary
summarize
related
research
housing
degree.
This
paper
will
from
perspective
evaluation
research,
provide
idea
for
Applied Sciences,
Год журнала:
2025,
Номер
15(8), С. 4171 - 4171
Опубликована: Апрель 10, 2025
The
automotive
industry,
especially
the
after-sales
service
segment,
faces
significant
challenges
due
to
economic
changes
and
market
dynamics.
In
this
context,
optimization
of
processes
becomes
essential
increase
performance
profitability
organizations
in
industry.
However,
there
is
a
lack
research
that
specifically
detail
explores
how
model
improve
sector.
Most
studies
focus
on
general
aspects
quality
management
or
process
without
addressing
particularities
services
This
paper
aims
identify
analyze
an
repair
provider
organization
ensure
customer
satisfaction.
was
conducted
using
data
from
activity
reports
participatory
direct
observation
within
organization.
Statistical
analysis
key
indicators,
such
as
productivity,
efficiency,
satisfaction,
performed.
study
identified
several
critical
success
factors
proposed
concrete
measures
for
shaping
processes,
including
optimizing
resource
allocation
communication,
improving
intake
ensuring
technical
competence
procedural
compliance,
handing
over
collecting
feedback.
implementation
these
can
lead
increased
and,
by
extension,
financial
organizations.
Mousaion South African Journal of Information Studies,
Год журнала:
2025,
Номер
unknown
Опубликована: Март 12, 2025
The
article
sought
to
investigate
the
existing
quality
standards
governing
service
being
provided
by
academic
libraries
improve
and
promote
of
offered
in
South
African
university
libraries.
Although
these
are
providing
similar
services
their
constituencies
across
Africa,
it
is
crucial
set
document
for
provision
study
was
conducted
selected
universities.
both
quantitative
qualitative
approaches
were
applied,
approach
predominantly
used
executing
study.
A
survey
also
applied
as
study’s
design.
For
offer
effective
community,
should
be
developed
complied
with
all
revealed
that
although
Africa
provide
services,
there
is,
however,
no
documentation
library
provision.
Academic
rely
on
benchmarking
first-world
libraries,
thus
applying
international
It
hoped
this
will
beneficial
seeks
standardise
adherence
stipulated
standards.
adds
value
body
knowledge