From fumble to flourish: how workplace attachment drives service recovery performance DOI
Souad Hassanie, Georgiana Karadaş, Orhan Uludağ

et al.

Asia-Pacific Journal of Business Administration, Journal Year: 2024, Volume and Issue: unknown

Published: May 13, 2024

Purpose Drawing on the conservation of resources theory and attachment theory, this paper proposes that employee–organization relationship satisfaction with work–life balance mediate influence workplace service recovery performance. Design/methodology/approach Data collection was carried out through distribution questionnaires among a sample healthcare providers from Lebanese private hospitals analyzed via structural equation modeling. Findings The results indicate has significant impact relationship, findings further reveal significantly performance fully between Originality/value This study is first to investigate mediating role Over above, its kind authors are aware of, being conducted in sector, specifically Lebanon. Based findings, discusses theoretical contributions, managerial implications suggestions for studies.

Language: Английский

Celebrity involvement and film tourist loyalty: Destination image and place attachment as mediators DOI Open Access
Bin Zhou,

Qihao Xiong,

Ping Li

et al.

Journal of Hospitality and Tourism Management, Journal Year: 2022, Volume and Issue: 54, P. 32 - 41

Published: Dec. 9, 2022

Language: Английский

Citations

41

Under pressure? Exploring the moderating and mediating role of principal–teacher relationships in primary and secondary school teachers’ burnout symptoms DOI Creative Commons
Mathias Dehne, Debora L. Roorda, Helma M. Y. Koomen

et al.

Social Psychology of Education, Journal Year: 2025, Volume and Issue: 28(1)

Published: Feb. 11, 2025

Language: Английский

Citations

1

Bringing Self-Kindness Into the Workplace: Exploring the Mediating Role of Self-Compassion in the Associations Between Attachment and Organizational Outcomes DOI Creative Commons
Abira Reizer

Frontiers in Psychology, Journal Year: 2019, Volume and Issue: 10

Published: May 21, 2019

Research has shown that individual differences in adult attachment predict several organizational outcomes. However, little is known about the mechanism underlies these associations. The current study examines whether self-compassion can serve as a potential mediator explaining associations between and Four outcome measures were evaluated: job performance (HPQ; Kessler et al., 2003), citizenship behaviors (OCB) (Goodman Svyantek, 1999), turnover intentions (Abrams 1998), emotional exhaustion (Schaufeli 1996). In addition, participants (N = 202, response rate 81%) also completed questionnaires assessing style (ECR; Brennan 1998) (SCS; Neff, 2003). Using structural equation modeling (SEM) for testing research hypotheses, hypothesized model was supported, with mediating relationship styles all four work-related findings suggest provide solid understanding outcomes related to functioning workplace.

Language: Английский

Citations

63

Attachment Styles and Employee Performance: The Mediating Role of Burnout DOI
Delia Vîrgă, Wilmar B. Schaufeli, Toon W. Taris

et al.

The Journal of Psychology, Journal Year: 2019, Volume and Issue: 153(4), P. 383 - 401

Published: Jan. 2, 2019

Researchers are becoming increasingly interested in how early experiences within the family relevant to an individual's behavior at work. Drawing on Bowlby's attachment theory, present study addresses this topic by examining relationship between adulthood and job performance, mediating role of burnout that relationship. We used data from two samples (201 Dutch employees 178 Romanian working students) structural equation modeling test mediation model its possible invariance across both samples. The results showed samples, attachment-related anxiety was positively related burnout, which turn negatively performance. Attachment-related avoidance not significantly associated with or These were similar thus increasing their validity. suggest childhood socialization play a shaping employee's well-being is one few styles relation

Language: Английский

Citations

62

Abusive Supervision Differentiation and Employee Outcomes: The Roles of Envy, Resentment, and Insecure Group Attachment DOI
Babatunde Ogunfowora, Justin M. Weinhardt, Christine Chi Hye Hwang

et al.

Journal of Management, Journal Year: 2019, Volume and Issue: 47(3), P. 623 - 653

Published: July 24, 2019

When employees experience distressful events such as abusive supervision, they often rely on their workgroup for sense making and social support. However, research also shows that supervisors tend to differentially abuse members of the same group (i.e., supervision differentiation, ASD). We argue this behavior threatens an employee’s socioemotional bond with reliance Specifically, ASD drives negative comparisons “self versus others” diminish one’s relationship a whole, particularly if one experiences more than others. Drawing attachment theory, we develop individual-level conceptual model links perceptions employee outcomes through two forms unhealthy person-group bonding—group anxiety avoidance. The results studies show avoidance uniquely explain effects perceptions, over above identification. While both patterns mediated psychological distress, primarily quit intentions, interpersonal deviance (Study 2). In addition, Study 2 demonstrates resentment envy towards other why lead anxiety, avoidance, subsequent outcomes. Lastly, find some evidence indirect are detrimental when perceives greater (vs. less) personal exposure supervision. conclude by discussing implications theory targeted emotions understanding ASD.

Language: Английский

Citations

47

‘Towards an effective supervisory relationship in research degree supervision: insights from attachment theory’ DOI
Panoraia Andriopoulou, Alicia Prowse

Teaching in Higher Education, Journal Year: 2020, Volume and Issue: 25(5), P. 648 - 661

Published: Feb. 21, 2020

While the interpersonal nature of supervisory relationship in research degree supervision has been recognised and different models styles have developed, literature yet to acknowledge relational individual differences dynamics that are at play within supervisor-supervisee relationship. This paper draws on from higher education, clinical supervision, leadership fields utilises attachment theory as a conceptual framework an attempt shed some light processes The review evidence presented here clearly indicates usefulness applicability practice. makes contribution education by offering new directions for providing practical guidelines training postgraduate supervisors.

Language: Английский

Citations

41

Relational Dynamics of Leadership: Problems and Prospects DOI Open Access
Terri A. Scandura, Jeremy D. Meuser

Annual Review of Organizational Psychology and Organizational Behavior, Journal Year: 2021, Volume and Issue: 9(1), P. 309 - 337

Published: Nov. 2, 2021

Relationships are central to understanding what occurs in the workplace. The leader-member exchange (LMX) approach dominates literature on relational dynamics of leadership. Research supports LMX as a mediator between leadership and outcomes, this reflects centrality relationships at work. However, is not theory. We critically review LMX, with discussion requirements for “good” theory how falls short. acknowledge some attempts through years develop guide research. concept “exchange” was original LMX. Our social reveals that, contrary common approach, consonant Other offer partial explanations that do capture dynamics. Some promising approaches studying have emerged recent years. suggestions future research advocate return role development emotional sociocognitive approaches.

Language: Английский

Citations

34

Focusing on Resilience and Renewal From Stress: The Role of Emotional and Social Intelligence Competencies DOI Creative Commons
Han Liu, Richard E. Boyatzis

Frontiers in Psychology, Journal Year: 2021, Volume and Issue: 12

Published: June 24, 2021

Individuals are subject to stressful events from daily chronic stress traumatic life-changing experiences and the resulting impairment. Efforts reduce or stressors misdirected. Instead, bouncing back recovering such experiences, often called resilience is a far more potent way ameliorate ravages of move state renewal, thriving flourishing. Because we infect each other with renewal through emotional contagion, person's ability manage their own emotions as well those others relationships becomes key health. These capabilities social intelligence. At trait level, they personal dispositions but at behavioral level patterns behavior call intelligence competencies (ESI). This paper review addressing role in resilience. By focusing on ESI, designs for precise research practical applications how develop ESI offered.

Language: Английский

Citations

33

Beyond the Feeling Individual: Insights from Sociology on Emotions and Embeddedness DOI Creative Commons
Rongrong Zhang,

Maxim Voronov,

Madeline Toubiana

et al.

Journal of Management Studies, Journal Year: 2023, Volume and Issue: 61(5), P. 2212 - 2250

Published: July 11, 2023

Abstract Organizational scholars have treated emotions mostly as an individual‐level phenomenon, with limited theorisation of important component in social embeddedness. In this review essay, we argue for the need a toolkit to study inherently phenomenon. To do so, apply insights from sociology that been under‐utilized management and organization research. We focus on three sociological concepts: collective bonds, emotional energy moral batteries, capital. then develop integrative model embeddedness emphasize are socially constructed authorized. end paper by setting out research agenda more is informed these concepts.

Language: Английский

Citations

14

Continuing education of academic women in STEM: perspectives on mentoring and professional roles DOI Creative Commons
Erika García-Silva, Sonia Peréz-Suarez, Ana Zavala-Parrales

et al.

Frontiers in Education, Journal Year: 2025, Volume and Issue: 10

Published: Feb. 19, 2025

Despite ongoing efforts towards gender equity, the gap in STEM (Science, Technology, Engineering, and Mathematics) remains significant today. This article explores motivations perceptions of women different professional roles within fields regarding importance mentoring fostering interest participation careers, thus contributing to continuing engineering education. Based on qualitative data from 19 semi-structured interviews with managerial, research, teaching, external academic roles, study delves into their for pursuing promoting diversity, role supporting development. The thematic analysis results are grouped a hierarchical structure comprising one meta-theme, four primary, six subthemes. participants emphasized that primary motivation involvement was society economic growth. Additionally, they advocated greater diversity challenged traditional these areas. highlighted closing recognizing capabilities new perspectives brought. Although faced obstacles such as glass ceilings, having mentorship opportunity identified critical tool women’s empowerment training. insights contribute advancing strategies equity fields, implications researchers, universities, organizations seeking support advancement careers. Further research is recommended explore other effectiveness programs STEM.

Language: Английский

Citations

0