Healthcare professionals’ experiences of the change to telephone consultations in cancer care during the COVID-19 pandemic: An explorative qualitative study DOI Creative Commons

Katrine Vammen Lindblad,

Hanne Bødtcher, Dina Melanie Sørensen

et al.

Digital Health, Journal Year: 2024, Volume and Issue: 10

Published: Jan. 1, 2024

Objective During the COVID-19 pandemic, changes were made in cancer care including increased use of teleconsultations (TCs) and restrictions for relatives to attend in-person appointments at outpatient clinics. This study aimed provide in-depth information on healthcare professionals’ experiences TC limited access during pandemic 2020. Methods qualitative was conducted an oncological department responsible all patients with one five health regions Denmark. Fourteen professionals participated three semi-structured focus group interviews either secretaries nurses or physicians, individual interview a secretary. Data analyzed by thematic analysis. Results Four overall themes emerged analysis: “Possibilities limitations relation TC,” “Information load timing,” “Insecurity” “Lessons learned future.” Healthcare missed face-to-face interactions, feared overlook patients’ symptoms relapse TC, agreed that not suitable types consultations, experienced improved work environment due fewer department. Furthermore, should be involved decision changing must recommended participate physicians meet patient before video consultations considered. Conclusion may valuable supplement future, guidelines implemented ensure consultation include preferences, involve relatives.

Language: Английский

Evaluation of the satisfaction and experiences of oncology patients and doctors using teleconsultation during the COVID-19 pandemic DOI
Myrto Kastrisiou, Maryam Karimi, Evangelos Christou

et al.

Journal of Telemedicine and Telecare, Journal Year: 2024, Volume and Issue: unknown

Published: Feb. 7, 2024

Introduction During the coronavirus disease 2019 (COVID-19) pandemic, Gustave Roussy Cancer Center introduced teleconsultation via telephone, as an alternative to face-to-face consultation reduce patient hospital visits. This study was designed assess and doctor satisfaction with this modality of care in oncology during period pandemic beyond. Methods We two questionnaires based on validated scores from patients (EORTC OUT-PATSAT 35 Telemedicine Satisfaction Questionnaire [TSQ] scores) doctors (Telehealth Usability [TUQ]), anxiety levels both groups (anxiety section Hospital Anxiety Depression Scale [HADS], HADS-A). These were electronically sent experience at least one remote first wave COVID-19 pandemic. Results 239 32 eligible for analyses. In group, mean 79.5 (SD 18.1) 74.92 15.3) EORTC TSQ, respectively. 67.1 12.7) 64.9 13.9) TUQ Skype Business, 65.7% 81.2% had no/low anxiety. Univariable analyses showed correlation TSQ gender, lower women compared men. Multivariable analysis doctors. Conclusions Teleconsultation telephone is acceptable patients, high its implementation reported by consistent across responder different characteristics. An individualized approach should be implemented safe effective use beyond

Language: Английский

Citations

3
Receiving Bad News by Telephone DOI
I Andersen, Hanne Agerskov, Mette Kaasgaard

et al.

Cancer Nursing, Journal Year: 2025, Volume and Issue: unknown

Published: March 31, 2025

Background Telecommunication (telephone, video) is increasingly being used in healthcare, including the cancer area. Still, patients’ lived experiences of receiving bad news over telephone first a suspected and later confirmed diagnosis remain sparsely researched. Objective This study aimed to explore experience results plans by patients during an invasive workup for lung cancer. Methods Individual interviews were conducted with 11 2 3 months after final disclosure Data analyzed interpreted within phenomenological-hermeneutic framework. Results When “being on journey from anticipation fact diagnosis,” appreciated gently guided via ongoing information telephone. However, some calls confusing or inconvenient did not involve desired relatives. “transferring toward next step treatment care,” felt warned prepared planned Conclusions Using communication diagnostic well-suited support vulnerable time diagnosis. To be effective, informing must relational structure anticipation, warning personalized approach help them their relatives gradually realize news. Implication Practice contributes evidence base breaking telecommunication. connecting remotely, optimal procedure arranged so that matters confidentiality, emotional concerns, needs involvement are explicitly ensured.

Language: Английский

Citations

0
Telehealth follow‐up consultations for melanoma patients during the COVID‐19 pandemic: Patient and clinician satisfaction DOI Creative Commons

Ali Al‐Rikaby,

Ahmad Hatim Sulaiman, Jake Thompson

et al.

Cancer Medicine, Journal Year: 2023, Volume and Issue: 12(23), P. 21373 - 21388

Published: Nov. 6, 2023

The COVID-19 pandemic caused rapid implementation of telehealth for melanoma follow-up care in Australia. This study explores Australian patients and clinicians' level satisfaction with telehealth.

Language: Английский

Citations

2
Digital skills of health care professionals in cancer care: A systematic review DOI Creative Commons
Leena Tuominen,

Poraharju Jenna,

Carme Carrión

et al.

Digital Health, Journal Year: 2024, Volume and Issue: 10

Published: Jan. 1, 2024

Background The digital transformation of healthcare enables new ways working in cancer care directing attention on the skills professionals. This systematic review aims to identify existing evidence about among health professionals needs for future education and research. Methods Database searches were conducted PubMed, CINAHL, Web Science, Scopus, Cochrane ERIC studies until March 2023. inclusion criteria as described by themselves, other professionals, patients or significant others. CASP tool was used quality assessment studies. Data analysed following inductive content analysis. Results search produced 4563 records, which 24 included (12 qualitative, 10 quantitative, 1 mixed methods design strategy paper). Four main categories identified describing HCPs’ required skills, development areas care: Skills information technology, ethical practice, creating a human-oriented relationship support. In areas, one more category, implementing health, identified. Conclusion are multifaceted fundamental care. need be assessed provide based actual learning needs. findings can research this field.

Language: Английский

Citations

0
‘I Do It All Alone’: The Burdens and Benefits of Being Diagnosed With, and Treated for, Colorectal Cancer During the Covid‐19 Pandemic DOI Creative Commons
Christina Dobson, Jennifer Deane,

Beth Osborne

et al.

Health Expectations, Journal Year: 2024, Volume and Issue: 27(3)

Published: June 1, 2024

ABSTRACT Introduction The Covid‐19 pandemic dramatically altered the way cancer care services were accessed and delivered, including for colorectal (CRC). In United Kingdom, patients discouraged from presenting in primary care, many consultations took place remotely, investigative procedures screening programmes temporarily suspended, fewer operations treatments delivered. People had to face practical consequences of having during a navigate never before seen pathways, often alone. We examined experience being diagnosed treated CRC pandemic, implications this on people's journeys. Methods Semi‐structured interviews undertaken with people (January 2020–May 2021), North East England. An iterative topic guide was used interviews, which remotely (telephone or Zoom), audio recorded, pseudo‐anonymised transcribed. Initial transcripts independently coded by two researchers, code ‘bank’ developed application across transcripts. Development themes overarching analytical constructs collaboratively research team. Results Interviews conducted 19 participants, analysed four key identified: (1) relative threats Cancer not comparable, as posing far greater risk than Covid‐19; (2) Remote problematic, affecting patients' abilities build rapport trust clinicians, assess nonverbal communication, feel able disclose, comprehend retain information; (3) Stoma follow‐up be lacking, long wait times stoma reversal experienced some; Finally, (4) Being alone negatively impacted some peoples' absorb information, left them without support loved ones at an emotionally vulnerable time. However, participants preferred certain points their receiving diagnosis, most frequently when in‐patient treatment. Conclusion brought unexpected benefits, absolving undertaking emotions work others, instead focus recovery, however, remote experiences. This study highlights complex benefits burdens pandemic‐located journeys, how these shifted different pathways. Patient Public Contribution Lorraine Angell, survivor, has been central idea conception, contributing to: development design; securing funding; production patient‐facing materials; interview guides; analysis interpretation data; drafting findings manuscripts.

Language: Английский

Citations

0
Healthcare professionals’ experiences of the change to telephone consultations in cancer care during the COVID-19 pandemic: An explorative qualitative study DOI Creative Commons

Katrine Vammen Lindblad,

Hanne Bødtcher, Dina Melanie Sørensen

et al.

Digital Health, Journal Year: 2024, Volume and Issue: 10

Published: Jan. 1, 2024

Objective During the COVID-19 pandemic, changes were made in cancer care including increased use of teleconsultations (TCs) and restrictions for relatives to attend in-person appointments at outpatient clinics. This study aimed provide in-depth information on healthcare professionals’ experiences TC limited access during pandemic 2020. Methods qualitative was conducted an oncological department responsible all patients with one five health regions Denmark. Fourteen professionals participated three semi-structured focus group interviews either secretaries nurses or physicians, individual interview a secretary. Data analyzed by thematic analysis. Results Four overall themes emerged analysis: “Possibilities limitations relation TC,” “Information load timing,” “Insecurity” “Lessons learned future.” Healthcare missed face-to-face interactions, feared overlook patients’ symptoms relapse TC, agreed that not suitable types consultations, experienced improved work environment due fewer department. Furthermore, should be involved decision changing must recommended participate physicians meet patient before video consultations considered. Conclusion may valuable supplement future, guidelines implemented ensure consultation include preferences, involve relatives.

Language: Английский

Citations

0