Customer loyalty: a systematic literature review and future directions in the Islamic Financial Industry DOI Creative Commons

Reem Abdulrahman Alfaisaly

Cogent Business & Management, Journal Year: 2024, Volume and Issue: 11(1)

Published: Aug. 14, 2024

Customer loyalty has become a real concern in the Islamic finance industry, instigating comprehensive review of studies on this topic. Thus, study presents systematic literature customer context industry. Consequently, 40 research articles were reviewed and several factors influencing identified. The results show that variables such responsibility (CSR), service quality, credibility, satisfaction, religiosity, financial spiritual advantages, image, trust, close relationships directly indirectly influence Additionally, social exchange theory is widely used area research. data trends also field intensified over time with requisite for future dimensions. This proposes directions light these shortcomings. contributes to domain finance, special focus incorporation contemporary lens studies.

Language: Английский

Evolving trends in dental education: a bibliometric analysis of research outputs, challenges and innovations (1991–2023) DOI Creative Commons

Yuh‐Shan Ho,

Essam Ahmed Al‐Moraissi, Nikolaos Christidis

et al.

Cogent Education, Journal Year: 2025, Volume and Issue: 12(1)

Published: Jan. 22, 2025

Language: Английский

Citations

0
Current Trends in Artificial Intelligence Educational Practices DOI

Sara Rguig

Advances in educational technologies and instructional design book series, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 28

Published: Feb. 14, 2025

Artificial intelligence continues to advance in many spheres, including education. The integration of into educational practices has evidently transformed teaching and learning processes over the decades. In this context, chapter seeks explore dynamic landscape AI practices, focusing on current innovative applications, effective pedagogical strategies, challenges educators face. By reviewing recent studies published within last six years, aims provide a comprehensive understanding how can be effectively integrated settings.

Language: Английский

Citations

0
Customer loyalty: a systematic literature review and future directions in the Islamic Financial Industry DOI Creative Commons

Reem Abdulrahman Alfaisaly

Cogent Business & Management, Journal Year: 2024, Volume and Issue: 11(1)

Published: Aug. 14, 2024

Customer loyalty has become a real concern in the Islamic finance industry, instigating comprehensive review of studies on this topic. Thus, study presents systematic literature customer context industry. Consequently, 40 research articles were reviewed and several factors influencing identified. The results show that variables such responsibility (CSR), service quality, credibility, satisfaction, religiosity, financial spiritual advantages, image, trust, close relationships directly indirectly influence Additionally, social exchange theory is widely used area research. data trends also field intensified over time with requisite for future dimensions. This proposes directions light these shortcomings. contributes to domain finance, special focus incorporation contemporary lens studies.

Language: Английский

Citations

0