How Digital Transformation Impacts on the Customer Loyalty in Fitness Services: The Mediating Role of Customer Experience DOI
Bùi Thành Khoa, Ai-Van Huynh

Business Perspectives and Research, Journal Year: 2025, Volume and Issue: unknown

Published: April 30, 2025

The fitness sector is experiencing a swift digital shift, leading businesses to emphasize customer loyalty. This research examined the impact of transformation on loyalty in services and mediating influence experience this relationship. Based Stimulus-Organism-Response framework Trust-Commitment theory, hypotheses were evaluated based data from 312 service users Vietnam. Analysis using structural equation modeling indicated that capabilities perceptions quality, mediated by trust commitment relationship, positively affect outcomes provide clearer understanding how activities, serving as stimuli, shaping experience, which facilitated commitment. results pointed out significance providers embracing customer-focused strategy, emphasizing actions cultivate encourage dedication promote lasting Fitness must enhance long-term relationships increasing

Language: Английский

Achieving social performance through digitalization and supply chain resilience in the COVID-19 disruption era: An empirical examination based on a stakeholder dynamic capabilities view DOI
Jamal El Baz, Salomée Ruel

Technological Forecasting and Social Change, Journal Year: 2024, Volume and Issue: 201, P. 123209 - 123209

Published: Jan. 17, 2024

Language: Английский

Citations

26

The Impact of Digital Technology, Automation, and Data Integration on Supply Chain Performance: Exploring the Moderating Role of Digital Transformation DOI Creative Commons
Ahmed Ali Atieh Ali, Alhareth Mohammed Abu Hussein, Saheer Al‐Jaghoub

et al.

Logistics, Journal Year: 2025, Volume and Issue: 9(1), P. 11 - 11

Published: Jan. 15, 2025

Background: This study investigates digital transformation as a moderating variable in determining the effect of technologies, automation, and data integration upstream downstream providers on supply chain performance. By filling existing research gap, reveals that more regarding how interventions impact effectiveness these technologies for industrial chains must be understood. Methods: A structured survey was applied to 181 managers manufacturing firms scattered across Jordan. Results: The findings using SmartPLS statistical analysis indicated automation has strongest positive performance, followed by integration. But technology did not have significant direct effect, unless it accompanied broader initiatives. Conclusions: Theoretically, this reinforces theory vital framework, whereas practice, invokes strategic deployment integrated application designs underpin efficiency competitiveness. Finally, offers practical guidance practitioners who seek employ use current dynamic business environment.

Language: Английский

Citations

2

Making technological innovation greener: Does firm digital transformation work? DOI
Yong Xu, Ling Yuan, Rabeh Khalfaoui

et al.

Technological Forecasting and Social Change, Journal Year: 2023, Volume and Issue: 197, P. 122928 - 122928

Published: Oct. 23, 2023

Language: Английский

Citations

30

Impact assessment of digital transformation on the green innovation efficiency of China's manufacturing enterprises DOI
Boqiang Lin, Yongjing Xie

Environmental Impact Assessment Review, Journal Year: 2023, Volume and Issue: 105, P. 107373 - 107373

Published: Dec. 8, 2023

Language: Английский

Citations

30

The impact of manufacturing digital supply chain on supply chain disruption risks under uncertain environment—Based on dynamic capability perspective DOI

Haicao Song,

Rui Chang,

Heshan Cheng

et al.

Advanced Engineering Informatics, Journal Year: 2024, Volume and Issue: 60, P. 102385 - 102385

Published: Feb. 7, 2024

Language: Английский

Citations

16

Proactiveness, knowledge management capability and innovation ambidexterity: an empirical examination of digital supply chain adoption DOI
Gharib Hashem, Mohamed Aboelmaged, Ifzal Ahmad

et al.

Management Decision, Journal Year: 2024, Volume and Issue: 62(1), P. 129 - 162

Published: Jan. 3, 2024

Purpose This paper has predicted digital supply chain (DSC) adoption through the role of firms' proactiveness, knowledge management capability (KMC), innovation ambidexterity and moderating effect environmental dynamism. Design/methodology/approach Survey data from 354 managers in manufacturing service firms were analysed using PLS-SEM model. Findings The present study's findings ascertained significant influencing DSC adoption, given that exploration's direct mediating impacts greater than exploitation's. Firms' proactiveness had highest path coefficient value among endogenous variables as an indispensable source for to successfully embrace KMC ambidexterity. firm size on was also significant, revealing SMEs more likely larger adopt practices. Despite its ambidexterity, surprisingly exhibited no influence adoption. Furthermore, demonstrated dynamism exploration. Research limitations/implications research endeavour presented valuable insights scholars managers, furnishing them with a framework facilitate decision-making processes regarding adopting A key insight gleaned this study been remarkable proactive behaviour facilitating decisions. Such empowered organisations deploy appropriate interventions allocate resources efficiently, considering pivotal exploration contrast relatively limited impact exploitation within context. Managers may underscore significance shaping Small- medium-sized enterprises (SMEs) have initiatives their counterparts. agile scale streamlined organisational structures often translate into faster processes, allowing relative ease. might exhibit openness reap benefits associated systems, such improved operational efficiency cost reduction. Originality/value advanced by examining proactiveness. It provided presenting emerging economy

Language: Английский

Citations

15

The impact of supply chain digitalization on urban resilience: Do industrial chain resilience, green total factor productivity and innovation matter? DOI

Jingru Xu,

Baochen Yang, Chunlai Yuan

et al.

Energy Economics, Journal Year: 2025, Volume and Issue: unknown, P. 108443 - 108443

Published: March 1, 2025

Language: Английский

Citations

1

THE ROLE OF VIRTUAL AND AUGMENTED REALITY IN MODERN MARKETING: A CRITICAL REVIEW DOI Creative Commons

Zainab Efe Egieya,

Sarah Kuzankah Ewuga,

Abimbola Oluwatoyin Adegbite

et al.

Computer Science & IT Research Journal, Journal Year: 2023, Volume and Issue: 4(3), P. 244 - 272

Published: Dec. 24, 2023

In the rapidly evolving landscape of digital marketing, Virtual Reality (VR) and Augmented (AR) have emerged as transformative tools, reshaping strategies consumer experiences. This critical review delves into integration impact VR AR technologies in modern marketing practices, with a specific focus on financial services sector its intersection Human Resources (HR) FinTech innovations. The paper begins by outlining technological advancements AR, emphasizing their potential to create immersive interactive It then explores how these are being leveraged enhance customer engagement, product demonstration, brand loyalty. highlights several case studies where successfully augmented traditional approaches, leading increased satisfaction retention. A significant portion is dedicated examining role HR facilitating adoption technologies. underscores importance skill development training enabling employees effectively utilize tools for service. also discusses challenges faced managing transition, including issues related cost, scalability, employee adaptability. concludes sector. suggests that technologies, supported innovations, not only enhancing but setting new standard engagement experience. calls continued research investment fully harness marketing. Keywords: Digital Transformation, Financial Services Sector, (HR), Innovations, Talent Management, Regulatory Compliance, Technology Integration

Language: Английский

Citations

20

Unveiling the Impact of Digitalization on Supply Chain Performance in the Post-COVID-19 Era: The Mediating Role of Supply Chain Integration and Efficiency DOI Open Access

Esam Salamah,

Ahmad Alzubi,

Azmiye Yinal

et al.

Sustainability, Journal Year: 2023, Volume and Issue: 16(1), P. 304 - 304

Published: Dec. 28, 2023

In the context of rapidly evolving landscape shaped by increased prevalence digital technologies and transformative dynamics supply chains in post-COVID-19 era, this research seeks to address a crucial gap examining mediating role played chain integration efficiency. The primary aim is provide more comprehensive nuanced understanding how digitalization influences networks performance. Moreover, we delve into moderating impact dynamism on shaping association. Through simple random sampling technique, survey data were collected from 293 Turkish manufacturing firms via an online analyzed using structural equation modeling. findings underscore that significantly enhances efficiency, thereby contributing improved Notably, efficiency identified as key mediators relationship between Furthermore, investigate effect dynamism, revealing its positive influence association integration. Rooted theories such resource-based view dynamic capabilities, study provides valuable insights unraveling intricate processes through which digitalization’s channeled era. extends current literature considering contextual shedding light complex outcomes.

Language: Английский

Citations

19

A scientometric analysis of knowledge transfer partnerships in digital transformation DOI Creative Commons
Lihong Zhang, Saeed Banihashemi,

Liting Zhu

et al.

Journal of Open Innovation Technology Market and Complexity, Journal Year: 2024, Volume and Issue: 10(3), P. 100325 - 100325

Published: June 27, 2024

In an era where digital transformation (DT) reshapes industries, the role of Knowledge Transfer Partnerships (KTP) in bridging academic insights with industrial innovation becomes crucial. This study conducts a comprehensive scientometric analysis 360 papers spanning from 2013 to 2023 map evolving landscape KTP context DT. By employing advanced visualization tools including generative visual networks and keyword co-occurrence through CiteSpace, critical research gaps trends, particularly addressing how can mitigate technological obsolescence enhance management within enterprises are identified. The findings reveal significant escalation output related KTP, pronounced focus on integrating cutting-edge technologies Artificial Intelligence, machine learning virtual reality fostering market adaptability. charts exponential growth literature highlights strategic areas entities, global geographical coverage, trends KTPs pivotal enhancing organizational resilience competitive advantage rapidly digitizing world. paper contributes existing knowledge by identifying patterns on-going offering evolutionary model guide theoretical development practical business operations policy making.

Language: Английский

Citations

8