A Review of the Customer Experience at Public Charging Stations and its Effects on Electric Vehicle Purchase and Use DOI Creative Commons
R. K. Birendra Singh, Daniel Malarkey, Don MacKenzie

et al.

Findings, Journal Year: 2024, Volume and Issue: unknown

Published: Sept. 24, 2024

The electric vehicle (EV) market in the U.S. has grown rapidly. However, poor public charging reliability could challenge achieving widespread adoption. We reviewed peer-reviewed articles and research reports to understand how experience affects willingness purchase EVs among first-time buyers current owners. Ample literature identifies measures of experiences, characterizes experience, effect infrastructure availability on EV decisions. there is no causal evidence linking customer at chargers decisions or intentions for owners prospective buyers.

Language: Английский

Assessing Chinese user satisfaction with electric vehicle battery performance from online reviews DOI
Lanxin Shi, Shiqi Ou, Yan Zhou

et al.

Transportation Research Part D Transport and Environment, Journal Year: 2025, Volume and Issue: 141, P. 104644 - 104644

Published: Feb. 18, 2025

Language: Английский

Citations

1
Driving the future: How value retention rate shapes electric vehicle adoption DOI
Longyu Li, Jizi Li, Zuopeng Zhang

et al.

International Journal of Sustainable Transportation, Journal Year: 2024, Volume and Issue: 18(9), P. 765 - 776

Published: Sept. 1, 2024

Language: Английский

Citations

0
A Review of the Customer Experience at Public Charging Stations and its Effects on Electric Vehicle Purchase and Use DOI Creative Commons
R. K. Birendra Singh, Daniel Malarkey, Don MacKenzie

et al.

Findings, Journal Year: 2024, Volume and Issue: unknown

Published: Sept. 24, 2024

The electric vehicle (EV) market in the U.S. has grown rapidly. However, poor public charging reliability could challenge achieving widespread adoption. We reviewed peer-reviewed articles and research reports to understand how experience affects willingness purchase EVs among first-time buyers current owners. Ample literature identifies measures of experiences, characterizes experience, effect infrastructure availability on EV decisions. there is no causal evidence linking customer at chargers decisions or intentions for owners prospective buyers.

Language: Английский

Citations

0