Advances in marketing, customer relationship management, and e-services book series,
Journal Year:
2024,
Volume and Issue:
unknown, P. 1 - 26
Published: Dec. 13, 2024
Decision-making
in
businesses,
especially
marketing,
is
increasingly
becoming
complex.
The
number
of
parameters
that
decision-makers
need
to
evaluate
numerous.
Modern
decision-making
requires
feeding
customized
inputs
(such
as
stakeholder
preferences)
and
dealing
with
ambiguity
uncertainty,
amongst
others,
based
on
the
problem.
This
necessitated
development
advanced
mathematical
statistical
techniques.
chapter
focuses
Fuzzy
Grey
Methods,
Utility-based
preference
modeling
methods,
ranking
evaluation-based
methods.
Several
examples
from
marketing
domain
are
discussed
for
understanding
scenarios
which
methods
can
be
applied.
By
integrating
sophisticated
analytical
techniques
handle
imprecision,
non-linear
relationships,
heterogeneous
data
sources,
businesses
expected
develop
more
adaptive,
intelligent
processes
go
beyond
traditional
linear
approaches.
Advances in marketing, customer relationship management, and e-services book series,
Journal Year:
2024,
Volume and Issue:
unknown, P. 1 - 26
Published: Dec. 13, 2024
Decision-making
in
businesses,
especially
marketing,
is
increasingly
becoming
complex.
The
number
of
parameters
that
decision-makers
need
to
evaluate
numerous.
Modern
decision-making
requires
feeding
customized
inputs
(such
as
stakeholder
preferences)
and
dealing
with
ambiguity
uncertainty,
amongst
others,
based
on
the
problem.
This
necessitated
development
advanced
mathematical
statistical
techniques.
chapter
focuses
Fuzzy
Grey
Methods,
Utility-based
preference
modeling
methods,
ranking
evaluation-based
methods.
Several
examples
from
marketing
domain
are
discussed
for
understanding
scenarios
which
methods
can
be
applied.
By
integrating
sophisticated
analytical
techniques
handle
imprecision,
non-linear
relationships,
heterogeneous
data
sources,
businesses
expected
develop
more
adaptive,
intelligent
processes
go
beyond
traditional
linear
approaches.