Emotional Experiences Drive Customer Loyalty in Indonesia DOI

Gideon Carakaardi Wicaksana,

Elia Ardyan

Academia Open, Journal Year: 2024, Volume and Issue: 9(2)

Published: July 17, 2024

General Background: Customer loyalty has evolved significantly with the rise of technology and social media, where emotional experiences now play a crucial role. Specific This study focuses on Taman Dayu, resort villa in Pasuruan, East Java, known for its natural scenery ambience. Knowledge Gap: There is limited research how service quality influence consumer property sector, particularly context Dayu. Aims: aims to analyze consumers form bonds brands properties examine role strengthening these relationships. Method: The used quantitative approach sample 106 respondents from 250 distributed questionnaires, processed using SPSS. involved creating questionnaire that adapted operational items previous studies. Emotional experience, customer loyalty, were key variables examined. A simple moderation regression method was employed determine if relationship between experience moderated by quality. Results: findings indicate impact loyalty. Positive emotions such as happiness satisfaction lead higher levels, characterized repeat purchases recommendations. Although did not moderate it found enhance positive experiences, underscoring importance fostering Novelty: highlights significant industry, relatively underexplored area, especially specific location like Implications: suggests managers should focus enhancing maintaining high build strengthen consumers, ultimately increasing Future consider larger, more diverse samples explore additional pricing secondary market dynamics provide comprehensive understanding Highlight: boost Service enhances but doesn't use promotions. Keyword: quality,

Language: Английский

Italian validation and network analysis of SHAME (SHAME-I) and its associations with perceived dysfunctional parenting DOI Creative Commons
Giorgio Veneziani, Matteo Reho, Federica Luciani

et al.

Current Psychology, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 27, 2025

Language: Английский

Citations

0
The Korean Wave: Exploring the Attachment Styles and K-Pop Online and Offline Friendship Relations of Young Adults DOI Creative Commons
Liliana Alvarez,

Shane Vea,

Bea Teresa S. Sengco

et al.

Published: April 22, 2025

Attachment Styles play a crucial role in influencing interpersonal relationships online and offline platform. Young adults nowadays tend to spend most of their time connecting with friends, may it be an platform or face-to-face interaction. This study was conducted seeking investigate the correlation between attachment styles friendship as well know relationship relations young adults. A gap has been identified from existing research "Parental Peer Relationships Adolescence: Systematic Review" (Delgado et. al., 2022)” that needs further investigation. In this previous research, remain unexplored latter variable mainly focused on relations. Thus, differences will investigated according order bridge gap. Overall, findings revealed there is significant (r = 21, p < .01), insinuating individuals who have higher security formed positive friendships. However, found fearful-avoidant style less correlated dimensions. Contrary what were hypothesized, also those are securely attached inclined towards engaging positively friendships, no matter whether Meanwhile, ambivalent, dismissive-avoidant, showed preference platforms. The could suggest how influence other relationship. Moreover, given fact only trust perceived value difference preferred types friendship, future researchers conduct deep exploration these dimensions appear make

Language: Английский

Citations

0
How do attachments to people and places affect the relationship between the use of virtual places and mental health? DOI Creative Commons

Izabela Lassota,

Tomasz Oleksy, Anna Wnuk

et al.

Current Psychology, Journal Year: 2025, Volume and Issue: unknown

Published: May 9, 2025

Abstract In recent years, technologies such as social media, virtual reality, and games have become integral parts of our daily lives. While research has examined their impact on mental health, there is limited focus factors that moderate this relationship. One factor may help clarify relationship the strength quality relationships with people places in physical world, these real-world connections influence whether effects technology use are beneficial or detrimental to well-being. We aimed test hypothesis between health moderated by interpersonal place attachment. The study was conducted a sample 1250 Polish citizens representative terms gender, age, residence. participants completed an online survey which they answered questions about psychological distress (PHQ-ADS), attachment (ECR-R), places. A lack intensifies association symptoms depression anxiety. results also demonstrate anxiety moderates This stronger among high levels These findings suggest strengthening attachments both spaces mitigate risks associated excessive engagement its health.

Language: Английский

Citations

0
Inside the gamer's mind: How violent video games and emotional dysregulation affect EEG interbrain synchronization DOI Creative Commons
Giorgio Veneziani, Federica Luciani, Mathieu Di Miceli

et al.

Computers in Human Behavior Reports, Journal Year: 2024, Volume and Issue: 16, P. 100509 - 100509

Published: Oct. 19, 2024

Language: Английский

Citations

1
Emotional Experiences Drive Customer Loyalty in Indonesia DOI

Gideon Carakaardi Wicaksana,

Elia Ardyan

Academia Open, Journal Year: 2024, Volume and Issue: 9(2)

Published: July 17, 2024

General Background: Customer loyalty has evolved significantly with the rise of technology and social media, where emotional experiences now play a crucial role. Specific This study focuses on Taman Dayu, resort villa in Pasuruan, East Java, known for its natural scenery ambience. Knowledge Gap: There is limited research how service quality influence consumer property sector, particularly context Dayu. Aims: aims to analyze consumers form bonds brands properties examine role strengthening these relationships. Method: The used quantitative approach sample 106 respondents from 250 distributed questionnaires, processed using SPSS. involved creating questionnaire that adapted operational items previous studies. Emotional experience, customer loyalty, were key variables examined. A simple moderation regression method was employed determine if relationship between experience moderated by quality. Results: findings indicate impact loyalty. Positive emotions such as happiness satisfaction lead higher levels, characterized repeat purchases recommendations. Although did not moderate it found enhance positive experiences, underscoring importance fostering Novelty: highlights significant industry, relatively underexplored area, especially specific location like Implications: suggests managers should focus enhancing maintaining high build strengthen consumers, ultimately increasing Future consider larger, more diverse samples explore additional pricing secondary market dynamics provide comprehensive understanding Highlight: boost Service enhances but doesn't use promotions. Keyword: quality,

Language: Английский

Citations

0