Knowledge as the Engine: Transforming Healthcare Delivery Through Information and Communications Technology Applying a Sustainable Development Framework
Sustainable Development,
Journal Year:
2025,
Volume and Issue:
unknown
Published: April 7, 2025
ABSTRACT
The
future
of
health
in
Ghana
is
indeed
a
complex
and
multifaceted
landscape
characterized
by
both
challenges
promising
opportunities.
Such
opportunities
lie
adopting
technology,
which
can
revolutionize
healthcare
knowledge
management
elevate
quality
Ghana.
As
such,
this
study
tested
the
prognosis
using
lens
technology
acceptance
model
(TAM)
to
investigate
information
communications
(ICT)
assimilation
activities
(KA)
improve
delivery
Community‐based
Health
Planning
Services
(CHPS)
zones
TAM
framework
offers
strong
theoretical
basis
for
evaluating
professionals'
use
ICT
providing
services.
A
pooled
dataset
657
sector
respondents
was
employed
test
hypothesis
Partial
Least
Squares
Structural
Equation
Modeling
(PLS‐SEM)
technique.
It
found
that
adoption
KA
significantly
helps
facilities
Moreover,
relationship
best
mediated
through
policies
(HP)
KA.
results
further
demonstrate
effective
CHPS
contributes
HP
monitoring.
concluded
advent
has
reformed
collaboration
among
diverse
teams
sector,
fostering
seamless
exchange
expertise.
This
interactive
platform,
accessible
at
fraction
cost
traditional
methods,
empowers
providers
work
together
effectively,
enhancing
efficiency
patient
care.
Language: Английский
Do chatbots support consumer performance? Investigating the role of E-lifestyle and anthropomorphism in the service industry
International Journal of Information Management Data Insights,
Journal Year:
2025,
Volume and Issue:
5(1), P. 100339 - 100339
Published: April 21, 2025
Language: Английский
Factors Influencing AI Chatbot Adoption in Government Administration: A Case Study of Sri Lanka’s Digital Government
Administrative Sciences,
Journal Year:
2025,
Volume and Issue:
15(5), P. 157 - 157
Published: April 25, 2025
This
study
investigates
the
factors
in
acceptance
of
artificial
intelligence
(AI)-based
chatbot
application
Sri
Lanka’s
government
administration
services,
which
can
be
applied
to
developing
countries,
using
an
extended
technology
model
(extended
TAM)
as
a
new
research
framework
by
adding
external
constructs
such
trust,
design/appearance,
and
social
influence
(TAM).
Considering
sustainable
implementation
AI,
it
is
critical
understand
user
perspectives
given
expanding
intricate
integration
AI
operations.
Based
on
previous
research,
this
provides
structured
survey
find
out
respondents’
thoughts
chatbots
enhance
service
delivery.
With
valid
sample
size
207
responses
obtained
from
Lanka,
data
were
analyzed
covariance-based
structural
equation
(CB-SEM)
test
hypothesized
relationships.
The
findings
revealed
that
(SI)
has
positive
significant
impact
trust
(TR).
Also,
design
(AD)
have
perceived
ease
use
(PE),
turn
positively
influenced
usefulness
(PU)
then
PE
attitude
(AT)
toward
behavioral
intention
(BI)
accept
applications
administrative
services.
Therefore,
proved
effect
highlights
importance
those
policy
implementations
for
future
AI-driven
digital
initiatives.
Language: Английский