Public Management Review,
Journal Year:
2025,
Volume and Issue:
unknown, P. 1 - 35
Published: Jan. 18, 2025
This
article
reviews
a
decade
(2013–2023)
of
scholarly
discourse
to
deepen
our
understanding
the
AI-driven
digital
transformation
public
administration
(PA).
Structural
topic
modelling
and
manual
coding
169
articles
that
focused
on
contextual
conditions,
mechanisms,
outcomes,
policies
revealed
various
topics.
Findings
show
focus
and,
lesser
extent,
with
algorithmic
decision-making
as
key
theme.
Issues
like
trustworthiness,
bias,
accountability
in
bureaucracies
are
highlighted.
Research
gaps
include
insufficient
exploration
conditions
policy
implementation,
narrow
organizational
ethical
outcomes.
A
research
agenda
is
suggested.
PNAS Nexus,
Journal Year:
2024,
Volume and Issue:
3(6)
Published: May 31, 2024
Abstract
Generative
artificial
intelligence
(AI)
has
the
potential
to
both
exacerbate
and
ameliorate
existing
socioeconomic
inequalities.
In
this
article,
we
provide
a
state-of-the-art
interdisciplinary
overview
of
impacts
generative
AI
on
(mis)information
three
information-intensive
domains:
work,
education,
healthcare.
Our
goal
is
highlight
how
could
worsen
inequalities
while
illuminating
may
help
mitigate
pervasive
social
problems.
information
domain,
can
democratize
content
creation
access
but
dramatically
expand
production
proliferation
misinformation.
workplace,
it
boost
productivity
create
new
jobs,
benefits
will
likely
be
distributed
unevenly.
offers
personalized
learning,
widen
digital
divide.
healthcare,
might
improve
diagnostics
accessibility,
deepen
pre-existing
each
section,
cover
specific
topic,
evaluate
research,
identify
critical
gaps,
recommend
research
directions,
including
explicit
trade-offs
that
complicate
derivation
priori
hypotheses.
We
conclude
with
section
highlighting
role
policymaking
maximize
AI's
reduce
mitigating
its
harmful
effects.
discuss
strengths
weaknesses
policy
frameworks
in
European
Union,
United
States,
Kingdom,
observing
fails
fully
confront
challenges
have
identified.
propose
several
concrete
policies
promote
shared
prosperity
through
advancement
AI.
This
article
emphasizes
need
for
collaborations
understand
address
complex
Public Management Review,
Journal Year:
2023,
Volume and Issue:
unknown, P. 1 - 14
Published: July 4, 2023
Artificial
Intelligence
(AI)
has
advanced
as
one
of
the
most
prominent
technological
innovations
to
push
conversation
about
digital
transformation
public
sector
forward.
This
special
issue
focuses
on
actual
implementation
approaches
or
challenges
that
managers
are
facing
while
they
fulfil
new
policy
asks
for
AI
in
administrations.
In
addition
assessing
contributions
papers
this
issue,
we
also
provide
a
research
agenda
how
future
can
fill
some
methodological,
theoretical,
and
application
gaps
management
literature.
World Journal of Advanced Research and Reviews,
Journal Year:
2024,
Volume and Issue:
21(1), P. 161 - 171
Published: Jan. 4, 2024
The
rapid
increase
in
human
activities
is
causing
significant
damage
to
our
planet's
ecosystems,
necessitating
innovative
solutions
preserve
biodiversity
and
counteract
ecological
threats.
Artificial
Intelligence
(AI)
has
emerged
as
a
transformative
force,
providing
unparalleled
capabilities
for
environmental
monitoring
conservation.
This
research
paper
explores
the
applications
of
AI
ecosystem
management,
including
wildlife
tracking,
habitat
assessment,
analysis,
natural
disaster
prediction.
AI's
role
conservation
includes
resource
conservation,
species
identification.
algorithms
analyze
camera
trap
footage,
drone
imagery,
GPS
data
identify
estimate
population
sizes,
leading
improved
anti-poaching
efforts
enhanced
protection
diverse
species.
Habitat
assessment
involve
AI-powered
image
which
aids
assessing
forest
health,
detecting
deforestation,
identifying
areas
need
restoration.
Biodiversity
analysis
identification
are
achieved
through
that
acoustic
recordings,
DNA
(eDNA),
footage.
These
innovations
different
species,
assess
levels,
even
discover
new
or
endangered
flood
prediction
systems
provide
early
warnings,
empowering
communities
with
better
preparedness
evacuation
efforts.
Challenges,
such
quality
availability,
algorithmic
bias,
infrastructure
limitations,
acknowledged
opportunities
growth
improvement.
In
policy
regulation,
advocates
clear
frameworks
prioritizing
privacy
security,
transparency,
equitable
access.
Responsible
development
ethical
use
emphasized
foundational
pillars,
ensuring
integration
into
aligns
principles
fairness,
societal
benefit.
Discover Artificial Intelligence,
Journal Year:
2024,
Volume and Issue:
4(1)
Published: March 4, 2024
Abstract
Artificial
intelligence
(AI)
has
emerged
as
an
excellent
tool
across
multiple
industries
and
holds
great
promise
for
the
government,
society,
economy.
However,
absence
of
a
distinct
consensus
regarding
definition
scope
artificial
hinders
its
practical
implementation
in
government
settings.
This
article
examines
various
methodologies,
emphases,
goals
within
intelligence,
emphasizing
ability
to
enhance
human
capabilities
critical
situations.
Considering
present
advantages
enhanced
productivity
brought
about
by
AI
adoption
trailblazing
departments,
this
study
explores
possible
benefits
limitations
usage
public
sector.
By
looking
at
cross-disciplinary
difficulties
applications,
such
language
hurdles
service
delays,
highlights
necessity
thorough
knowledge
risks,
impediments,
incentives
employing
services.
The
hopes
provide
insight
into
research's
ultimate
aims,
including
object
manipulation,
natural
processing,
reasoning.
emphasizes
potential
greater
productivity,
simplified
procedures,
reduced
obligations
analyzing
pros
cons
using
Further,
organizational
theory
is
considered
figuring
out
how
deal
with
challenges
maximize
possibilities
associated
deployment.
used
conceptual
framework
understand
benefits,
opportunities,
involved
when
providing
results
research
help
us
better
may
revolutionize
delivery
stimulating
new
ideas
improving
efficiency.
covers
questions
theory's
role
adoption,
governments
have
adopting
AI,
might
offer
delivery.
recommends
strategic
approach
sector,
considering
organizational,
ethical,
societal
implications
while
recognizing
possibility
AI's
transformative
impacts
on
governments'
provision.
Journal of Open Innovation Technology Market and Complexity,
Journal Year:
2024,
Volume and Issue:
10(3), P. 100329 - 100329
Published: June 26, 2024
This
study
aims
to
investigate
the
impact
of
Artificial
Intelligence
(AI)
adoption
on
public
service
delivery
efficiency
in
India.
It
addresses
a
significant
gap
existing
literature
by
investigating
AI
India,
context
that
has
not
been
extensively
explored.
Through
comparative
analysis
approach,
assesses
effectiveness
applications
enhancing
delivery.
The
quantitative
research
design
employed
draws
previous
integration
governance
and
focuses
Chief
Information
Officers
(CIOs)
as
primary
respondents.
findings
reveal
improvements
citizen-centric
services
municipal
processes
due
adoption.
However,
human-centric
aspects
is
found
be
moderate.
also
underscores
importance
infrastructure
readiness
for
successful
implementation.
Notably,
only
25
%
organizations
were
possessing
advanced
technological
infrastructure.
original
its
focus
respondents
approach
assess
offers
valuable
insights
policymakers
practitioners.
Emphasizing
need
effective
policies
development,
it
highlights
potential
eliminate
corruption
risks
enhance
overall
transparency
mechanisms.
Sustainable Cities and Society,
Journal Year:
2024,
Volume and Issue:
108, P. 105516 - 105516
Published: May 9, 2024
Emerging
smarter
eco-cities,
inherently
intertwined
with
environmental
governance,
function
as
experimental
sites
for
testing
novel
technological
solutions
and
implementing
reforms
aimed
at
addressing
complex
challenges.
However,
despite
significant
progress
in
understanding
the
distinct
roles
of
emerging
data-driven
governance
systems—namely
City
Brain,
Smart
Urban
Metabolism
(SUM),
platform
urbanism—enabled
by
Artificial
Intelligence
Things
(AIoT),
a
critical
gap
persists
systematically
exploring
untapped
potential
stemming
from
their
synergistic
collaborative
integration
context
urban
governance.
To
fill
this
gap,
study
aims
to
explore
linchpin
AIoT
seamlessly
integrating
these
systems
advance
eco-cities.
Specifically,
it
introduces
pioneering
framework
that
effectively
leverages
synergies
among
AIoT-powered
enhance
sustainability
practices
In
developing
framework,
employs
configurative
aggregative
synthesis
approaches
through
an
extensive
literature
review
in-depth
case
analysis
publications
spanning
2018
2023.
The
identifies
key
factors
driving
co-evolution
AI
IoT
into
specifies
technical
components
constituting
architecture
A
comparative
reveals
commonalities
differences
SUM,
urbanism
within
frameworks
These
collectively
contribute
eco-cities
leveraging
real-time
data
analytics,
predictive
modeling,
stakeholder
engagement.
proposed
underscores
importance
decision-making,
optimization
resource
management,
reduction
impact,
collaboration
stakeholders,
engagement
citizens,
formulation
evidence-based
policies.
findings
unveils
presents
promising
opportunities
prospects
advancing
not
only
charts
strategic
trajectory
stimulating
research
endeavors
but
also
holds
practical
application
informed
policymaking
realm
ongoing
discussions
refinements
remain
imperative
address
identified
challenges,
ensuring
framework's
robustness,
ethical
soundness,
applicability
across
diverse
contexts.
Government Information Quarterly,
Journal Year:
2024,
Volume and Issue:
41(2), P. 101929 - 101929
Published: April 3, 2024
In
recent
years,
the
effective
governance
of
artificial
intelligence
(AI)
systems
has
become
a
strategic
necessity
for
many
nations.
Among
those
nations,
Canada
is
particularly
noteworthy:
was
first
nation
to
implement
national
AI
strategy,
and
more
recently,
Canada's
federal
provincial
governments
have
designed
implemented
wide
range
initiatives
that
attempt
intervene
in
variety
potential
impacts
associated
with
systems.
We
present
semi-systematic
review
synthesis
84
initiatives.
find
predominantly
focus
on
developing
programs,
policies,
plans
industry
innovation,
technology
production
use,
research,
public
administration.
Conversely,
we
relatively
little
ethics
statements
or
standards,
as
well
intervening
social
workforce
development
services,
education
training,
digital
infrastructure.
suggest
three
opportunities
researchers
four
practitioners
that,
if
enacted,
would
strengthen
overall
state
Canadian
governance.
Our
study
contributes
novel
macro-scale
within
context,
practical
challenges
related
evaluation
initiative
outcomes,
trust
participation
initiatives,
impact
representation
unification.
Technology in Society,
Journal Year:
2024,
Volume and Issue:
76, P. 102471 - 102471
Published: Jan. 26, 2024
This
paper
investigates
the
deployment
of
Artificial
Intelligence
(AI)
in
Swedish
Public
Employment
Service
(PES),
focusing
on
concept
trustworthy
AI
public
decision-making.
Despite
Sweden's
advanced
digitalization
efforts
and
widespread
application
sector,
our
study
reveals
significant
gaps
between
theoretical
ambitions
practical
outcomes,
particularly
context
AI's
trustworthiness.
We
employ
a
robust
framework
comprising
Institutional
Theory,
Resource-Based
View
(RBV),
Ambidexterity
to
analyze
challenges
discrepancies
implementation
within
PES.
Our
analysis
shows
that
while
promises
enhanced
decision-making
efficiency,
reality
is
marred
by
issues
transparency,
interpretability,
stakeholder
engagement.
The
opacity
neural
network
used
agency
assess
jobseekers'
need
for
support
lack
comprehensive
technical
understanding
among
PES
management
contribute
achieving
transparent
interpretable
systems.
Economic
pressures
efficiency
often
overshadow
ethical
considerations
involvement,
leading
decisions
may
not
be
best
interest
jobseekers.
propose
recommendations
enhancing
trustworthiness
services,
emphasizing
importance
engagement,
involving
jobseekers
process.
advocates
more
nuanced
balance
use
technologies
leveraging
internal
resources
such
as
skilled
personnel
organizational
knowledge.
also
highlight
improved
literacy
both
effectively
navigate
integration
into
processes.
findings
ongoing
debate
AI,
offering
detailed
case
bridges
gap
exploration
application.
By
scrutinizing
PES,
we
provide
valuable
insights
guidelines
other
sector
organizations
grappling
with
their
Management Decision,
Journal Year:
2025,
Volume and Issue:
unknown
Published: Jan. 8, 2025
Purpose
Despite
the
potential
of
artificial
intelligence
(AI)
systems
to
increase
revenue,
reduce
costs
and
enhance
performance,
their
adoption
by
organisations
has
fallen
short
expectations,
leading
unsuccessful
implementations.
This
paper
aims
identify
elucidate
factors
influencing
AI
at
both
organisational
individual
levels.
Developing
a
conceptual
model,
it
contributes
understanding
underlying
individual,
social,
technological,
environmental
guides
future
research
in
this
area.
Design/methodology/approach
The
authors
have
conducted
systematic
literature
review
synthesise
on
determinants
adoption.
In
total,
90
papers
published
field
context
were
reviewed
set
Findings
study
categorised
system
into
organisational,
technological
factors.
Firm-level
found
impact
employee
behaviour
towards
systems.
Further
is
needed
understand
effects
these
perceptions,
emotions
behaviours
new
These
findings
led
proposal
theory-based
model
illustrating
relationships
between
factors,
challenging
assumption
independence
influencers
firm
Originality/value
one
first
current
knowledge
adoption,
serving
as
theoretical
foundation
for
further
emerging
field.
developed
integrates
key
from
levels,
offering
holistic
view
interconnectedness
various
approach
challenges
that
levels
operate
independently.
Through
study,
information
researchers
practitioners
gain
deeper
enhancing
insight
its
impacts.
European Journal of Investigation in Health Psychology and Education,
Journal Year:
2025,
Volume and Issue:
15(1), P. 6 - 6
Published: Jan. 8, 2025
Artificial
intelligence
(AI)
has
transformed
healthcare,
yet
patients'
acceptance
of
AI-driven
medical
services
remains
constrained.
Despite
its
significant
potential,
patients
exhibit
reluctance
towards
this
technology.
A
notable
lack
comprehensive
research
exists
that
examines
the
variables
driving
resistance
to
AI.
This
study
explores
influencing
adopt
AI
technology
in
healthcare
by
applying
an
extended
Ram
and
Sheth
Model.
More
specifically,
roles
need
for
personal
contact
(NPC),
perceived
technological
dependence
(PTD),
general
skepticism
toward
(GSAI)
shaping
patient
integration.
For
reason,
a
sequential
mixed-method
approach
was
employed,
beginning
with
semi-structured
interviews
identify
adaptable
factors
healthcare.
It
then
followed
survey
validate
qualitative
findings
through
Structural
Equation
Modeling
(SEM)
via
AMOS
(version
24).
The
confirm
NPC,
PTD,
GSAI
significantly
contribute
Precisely,
who
prefer
interaction,
feel
dependent
on
AI,
or
are
skeptical
AI's
promises
more
likely
resist
adoption.
highlight
psychological
offering
valuable
insights
administrators.
Strategies
balance
efficiency
human
mitigate
dependence,
foster
trust
recommended
successful
implementation
adds
theoretical
understanding
Innovation
Resistance
Theory,
providing
both
conceptual
practical
implications
effective
incorporation