How Chatbot negative experiences damage consumer-brand relationships in hospitality and tourism? A mixed-method examination DOI
Mudassir Husnain, Qingyu Zhang, Muhammad Usman

et al.

International Journal of Hospitality Management, Journal Year: 2024, Volume and Issue: 126, P. 104076 - 104076

Published: Dec. 26, 2024

Language: Английский

The Rise of Dark Kitchens: Characteristics and Operational Challenges DOI Creative Commons
Zainab Laheri, Iain Ferris, Jan Mei Soon

et al.

International Journal of Gastronomy and Food Science, Journal Year: 2025, Volume and Issue: unknown, P. 101142 - 101142

Published: Feb. 1, 2025

Language: Английский

Citations

0

The Sustainable Kitchen of Tomorrow DOI

Poonam

Advances in computational intelligence and robotics book series, Journal Year: 2025, Volume and Issue: unknown, P. 281 - 296

Published: April 11, 2025

The future of food service is developing rapidly with the growth ghost kitchens also known as cloud which operate primarily for delivery and takeout. primary aim study to examine role artificial intelligence (AI) in improving sustainability kitchens, focusing on resource efficiency waste minimization. findings shows that usage AI can optimize allocation, streamline inventory management, accurately forecast demand, thereby minimizing operational costs. In addition, promote responsible consumption by sourcing foods locally or preparing them seasonal produce. Furthermore adaptability during COVID-19 pandemic has revealed its potential support business continuity while promoting innovation sustainable kitchen practices. Based these insights, it suggested stakeholders industry should embrace technologies improve efficiency.

Language: Английский

Citations

0

Eco-Friendly Practices of Ghost Kitchens Through Smart Technology DOI
Arvind Chauhan, Saurabh Tripathi, Sujay Vikram Singh

et al.

Advances in computational intelligence and robotics book series, Journal Year: 2025, Volume and Issue: unknown, P. 231 - 246

Published: April 11, 2025

Ghost kitchens, referred to as cloud or virtual are revolutionizing the food service sector in reaction increasing delivery needs. Nonetheless, their swift rise has presented issues, such heightened energy use, waste, and excessive packaging. This chapter examines potential of new technologies enhance operations ghost kitchens while promoting sustainable practices. It underscores necessity for supportive policies regulatory frameworks facilitate extensive green adoption within kitchen ecosystem. Utilizing contemporary practices, can minimize carbon footprint prosper developing carbon-neutral market. The emphasizes successful instances practices illustrates function data analytics assessing alleviating environmental problems. seeks direct stakeholders

Language: Английский

Citations

0

Ghost Kitchen Evolution DOI

Roshan Kumar Shiva,

Geetha Manoharan

Advances in computational intelligence and robotics book series, Journal Year: 2025, Volume and Issue: unknown, P. 387 - 408

Published: April 11, 2025

Technological advances and client demand may change food service ghost kitchens. Value, scalability, technology integration challenge delivery-only restaurant operating standards. Their operational benefits are well-documented, but their commercial, sustainability, consumer implications unknown. In this chapter, kitchens' history, working systems, economic, environmental, social elements studied to fill the gap. Case studies industry data analysis used explore kitchen advancements, including AI-driven analytics, multi-brand approaches, eco-friendly practices. Distribution regulatory compliance, distrust needed for kitchens, which promote entrepreneurship, cost performance. Theory explains how virtual brands affect behaviour competitive market dynamics, whereas practical ways execute concept. Examination of history reveals vital role in global ecosystem transformation.

Language: Английский

Citations

0

Exploring the impact of dark kitchens on community quality-of-life: The role of local biopolitics, disposition, integrity, and lobbying DOI Creative Commons
María Jesús Jerez-Jerez, Lidia Aguiar-Castillo, Claudia Sevilla

et al.

International Journal of Hospitality Management, Journal Year: 2025, Volume and Issue: 130, P. 104231 - 104231

Published: May 9, 2025

Language: Английский

Citations

0

Learning-to-thrive in the dark kitchen environment: An organisational learning theory perspective DOI
Oanh Thi Kim Vu, Abel Duarte Alonso,

Thanh Duc Tran

et al.

International Journal of Gastronomy and Food Science, Journal Year: 2024, Volume and Issue: 38, P. 101031 - 101031

Published: Oct. 10, 2024

Language: Английский

Citations

1

Harnessing the Dark Kitchen Consumer Potential Through Sensing, Seizing, and Reconfiguring DOI
Oanh Thi Kim Vu, Abel Duarte Alonso,

Thanh Duc Tran

et al.

International Journal of Hospitality & Tourism Administration, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 22

Published: Nov. 11, 2024

This study's objectives are to shed light on the dark kitchen phenomenon, produce new knowledge, address extant research gaps and develop a theoretical framework. The key themes include entrepreneurs' most impactful perceived current consumer trends, how these, which trends they expect emerge in future. Semi-structured in-depth interviews were conducted with 20 operators Vietnam. analysis revealed various dimensions, including "leveraging status" "fostering allegiance," explain consumers' increasingly empowering role online food sales market. "uncompromising" "accentuating rudiments" dimensions suggest kitchens can capitalize opportunities while "attentiveness," "creative- applied mind" illuminate ways advance regarding future trends. also identifies practical conceptual implications.

Language: Английский

Citations

0

How Chatbot negative experiences damage consumer-brand relationships in hospitality and tourism? A mixed-method examination DOI
Mudassir Husnain, Qingyu Zhang, Muhammad Usman

et al.

International Journal of Hospitality Management, Journal Year: 2024, Volume and Issue: 126, P. 104076 - 104076

Published: Dec. 26, 2024

Language: Английский

Citations

0