Gaps between customer compatibility and usage intentions: The moderation function of subjective norms towards chatbot-powered hotel apps
International Journal of Hospitality Management,
Journal Year:
2024,
Volume and Issue:
123, P. 103910 - 103910
Published: Sept. 6, 2024
Language: Английский
Coworker Envy, Psychological Detachment and Service Sabotage Behavior: Evidence from Coastal Hotels
International Journal of Hospitality & Tourism Administration,
Journal Year:
2024,
Volume and Issue:
unknown, P. 1 - 24
Published: July 9, 2024
Language: Английский
Fake reviews in the ‘here and now’: Psychological distance and falsified online reviews
European Management Review,
Journal Year:
2025,
Volume and Issue:
unknown
Published: Feb. 7, 2025
Abstract
There
is
a
growing
popularity
of
consumer
reviews
on
online
platforms
that
attached
to
an
increase
in
the
pervasiveness
falsified
reviews.
The
key
aim
this
study
provide
insights
into
how
are
created
by
exploring
perceptions
psychological
distance
creators
We
conducted
48
in‐depth
interviews
with
reviewers
who
were
actively
engaged
reviewing
food
and
beverage
serving
outlets.
investigated
four
dimensions
(spatial,
temporal,
social,
hypothetical)
they
linked
valence
review.
Our
findings
illustrate
way
cognitively
process
between
themselves
target
their
review
shapes
created.
also
inventory
propositions
regarding
individuals'
from
subject
relates
valance
conclude
discussion
contributions
implications.
Language: Английский
ChatGPT adoption risks and cognitive achievement among tourism and hospitality college students: from faculty member perspective
Heba Atef El-Akhras,
No information about this author
Marwa Ali Abd El-Wahab,
No information about this author
Elham Gharib Saghier
No information about this author
et al.
Journal of Hospitality and Tourism Insights,
Journal Year:
2024,
Volume and Issue:
unknown
Published: Oct. 26, 2024
Purpose
Despite
ChatGPT
usage
advantages
to
complete
assignments
as
quickly
possible
with
detailed
information,
its
adoption
risks
are
crucial
factors
that
may
significantly
influence
student
outcomes,
like
creative
skills
and
achievement
levels.
Hence,
this
paper
examines
the
potential
effects
of
on
students’
cognitive
achievement,
underpinned
by
perceived
risk
theory
(PRT).
Further,
mediating
role
thinking
levels
among
hospitality
college
students.
Design/methodology/approach
This
employed
a
quantitative
approach
collect
data.
Using
an
online
survey,
simple
random
sampling
was
ensure
bias.
267
faculty
members
at
tourism
colleges
affiliated
Egyptian
public
universities
responded,
their
responses
were
tested
using
SmartPLS
v.4.
Findings
Creative
partially
mediated
five
achievement.
More
specifically,
psychological
students
considered
one
most
likely
reduce
ability
achieve
Practical
implications
provides
insights
for
policymakers
aimed
enhancing
higher
education
quality
in
colleges.
Accordingly,
concludes
highlighting
importance
addressing
adoption’s
risks,
integrating
strategies
promote
fostering
responsible
artificial
intelligence
education.
Originality/value
underscores
critical
navigating
mitigating
these
more
conducive
learning
environment
usage.
Language: Английский
Understanding customers’ intentions to use AI-enabled services in online fashion stores – a longitudinal study
Mustafeed Zaman,
No information about this author
K. Mohamed Jasim,
No information about this author
Rajibul Hasan
No information about this author
et al.
International Marketing Review,
Journal Year:
2025,
Volume and Issue:
unknown
Published: March 4, 2025
Purpose
Artificial
intelligence
(AI)
services
are
vital
in
enhancing
customer
experience
and
purchase
intentions
the
international
online
fashion
retail
sector.
This
study
explores
customers’
to
use
AI-enabled
services,
focusing
on
transaction
utility,
trust
product
uniqueness
across
journey
context
of
stores.
also
assesses
how
privacy
moderates
intentions.
Design/methodology/approach
adopted
a
longitudinal
research
design
purposive
sampling
technique
collect
total
566
participants.
The
final
data
were
analyzed
using
IBM
SPSS
Amos
version
21
software.
Findings
highlights
significance
AI
integration
(pre-purchase,
during
post-purchase
stages).
Most
direct
relationships
significant,
except
relationship
between
stages.
With
few
exceptions,
commonly
does
not
mediate
antecedents
intention
services.
Privacy
post-purchase,
pre-purchase
stage.
Originality/value
bridges
important
gaps
literature
by
integrating
behavior,
contributing
broader
knowledge
interactions
global
e-commerce
examines
multiple
attributes
that
impact
intention,
such
as
trust,
uniqueness,
three
stages
purchases
post-purchase)
privacy,
major
theories:
mental
accounting
theory,
commitment
theory
commodity
theory.
Language: Английский
The bandwagon effect of organizational injustice in private hospital performance: a moderated-mediation model
Benchmarking An International Journal,
Journal Year:
2024,
Volume and Issue:
unknown
Published: Aug. 30, 2024
Purpose
Drawing
on
conservation
of
resources
(COR)
theory,
this
paper
aims
to
explore
the
effect
perceived
organizational
injustice
(POI)
performance
(OPE)
indirectly
through
knowledge
hiding
(KH).
Moreover,
examines
boundary
effects
politics
(POP)
and
moral
disengagement
(MDS).
Design/methodology/approach
We
employed
a
time-lag
approach
collect
data
from
244
employees
in
Pakistani
private
hospitals.
SmartPLS
v.
4.4
was
run
check
outer
model.
For
testing
moderated-mediation
model
as
an
inner
model,
PROCESS
v.4
applied.
Findings
POI
negatively
influenced
OPE
KH,
whereas
high
levels
POP
MDS
may
result
stronger
POI–KH
linkage.
Originality/value
This
adds
literature
related
COR
that
has
been
utilized
explain
employee
behaviors
hospital
context,
where
antecedents
were
primarily
subject
empirical
investigation.
Language: Английский
Trade-off between knowledge-dynamic mechanisms in linking perceived injustice with organizational performance: moderation function of job experience
Kybernetes,
Journal Year:
2024,
Volume and Issue:
unknown
Published: Oct. 20, 2024
Purpose
This
paper,
underpinned
by
knowledge
dynamics
theory
(KDT),
seeks
to
investigate
the
pivotal
role
of
translation
mechanisms
such
as
hiding
(KH)
and
sharing
(KS)
in
nexus
between
perceived
organizational
injustice
(POI)
performance
(OP).
Furthermore,
we
examined
moderating
effect
job
experiences
on
nexuses
KH-OP
KS-OP.
Design/methodology/approach
Data
were
collected
from
289
hospital
professionals
at
23
private
hospitals
Pakistan
using
a
time-lagged
approach.
PLS-SEM
was
run
test
hypotheses.
Findings
KH
KS
significantly
established
POI-OP
linkage,
while
employee
experience
improved
KS-OP
relationships.
Practical
implications
suggest
that
policymakers
should
develop
policies
for
employees
reduce
emphasizing
equal
treatment
transparency
hospitals.
Well-formulated
help
injustice,
likely
encouraging
among
employees,
resulting
increased
OP.
Originality/value
Drawing
KDT,
this
paper
provides
novel
approach
testing
POI
OP
relationships
through
roles
experiences.
Language: Английский
The Smart City
Advances in marketing, customer relationship management, and e-services book series,
Journal Year:
2024,
Volume and Issue:
unknown, P. 411 - 440
Published: Oct. 18, 2024
The
objective
of
this
study
is
to
examine
the
influence
smart
cities
on
advancement
tourism
attractions
in
Morocco.
Through
an
analysis
interrelationship
between
these
two
domains,
our
ascertain
potential
advantages,
obstacles,
and
advantages
using
intelligent
technology
industry.
This
aims
offer
suggestions
for
effectively
carrying
out
a
plan,
emphasizing
significance
cooperation
public
private
sectors
incorporation
creative
approaches.
Language: Английский