Incorporating counterproductive knowledge behaviour in the higher education context: proposing the potential remedies in explaining the faculty members’ performance

Global Knowledge Memory and Communication, Journal Year: 2023, Volume and Issue: unknown

Published: July 6, 2023

Purpose This study aims to seek understand counterproductive knowledge behaviour (CKB) in higher education institutions (HEIs) by integrating hiding (KHi) and lack of sharing (LKS). Design/methodology/approach The current research uses a hybrid conceptual review combining the bibliometric 47 articles. analysis aimed identify maps, sought development fields. Findings highlights essential summaries, such as pioneering authors, seminal papers maps. However, hoarding dimension LKS appears niche theme. indicates three groups factors contributing KHi LKS. Moreover, causal relation between both well faculty member performance while proposing remedies derived from social exchange theory (SET) conservation resource (COR) theory. Research limitations/implications present provides an integrated image HEI context, its potential SET COR. basis this is literature review; thus, future studies are recommended empirically explore integration within context. Practical implications overview for policymakers re-examine critical role institutional one considerations evaluating developing policies. Specifically, can reflect on all policy directions determine whether there any symptoms CKB institutions. stakeholders find out reason behind non-optimal members regarding mitigating factors. Originality/value Understanding crucial managing HEI. comprehensive HEI, especially collectivist culture.

Language: Английский

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The Influence of Knowledge Hiding on University Innovation and Employee Performance: The Private Universities in Mogadishu

International Journal of Membrane Science and Technology, Journal Year: 2023, Volume and Issue: 10(3), P. 1622 - 1638

Published: Aug. 28, 2023

The primary objective of this study paper is to examine the concealed aspects knowledge possessed by academic personnel and their correlation with employee performance dimensions innovation. researchers employed a quantitative research methodology, conducting field on private universities in Mogadishu. included sample size 120 staff members. used various statistical tests, including measurement structured models, study. results indicate that two categories concealment have negative impact innovation dimensions, whereas evasive improves process present provides significant contribution extant literature management, specifically area hiding. It focuses behavior coworkers settings explores how they respond explicit demands. sheds light important within academia offers insights are relevant community.

Language: Английский

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Analyzing the Mediating Role of Service Quality in the Relationship between Service Quality and Patient Satisfaction at Rafic Hariri University Hospital

International Journal of Professional Business Review, Journal Year: 2023, Volume and Issue: 8(11), P. e03827 - e03827

Published: Nov. 27, 2023

Purpose: This study delves into the intricate web of relationships between tangible elements, responsibility, reliability, empathy, and patient satisfaction, with a specific focus on Rafic Hariri University Hospital Theoretical framework: The Expectancy-Disconfirmation Theory provides valuable insights understanding satisfaction in context healthcare services. According to this theory, is influenced by comparison their initial expectations subsequent perceptions actual service received Design/Methodology/Approach: With sample size 398 participants, structured equation model was employed analyze mediating role quality context. industry's dynamic nature necessitates comprehensive factors influencing for continuous improvement. Findings: Service emerges as mediator framework, acting bridge aforementioned satisfaction. implies that impact empathy channeled through lens quality. emphasizes vital hospital management staff play not only directly affecting patients but also indirectly services rendered Research, Practical & Social implications: Hospital, backdrop study, which examine these relationships. diverse population reputation delivering high-quality healthcare, offers dynamics Originality/Value: findings shed light critical underscore importance maintaining high standards across enhance

Language: Английский

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Why do academics hide knowledge after coworker ostracism? A moderated mediation model based on relational identification and perceived harming intention

International Journal of Educational Management, Journal Year: 2022, Volume and Issue: 36(6), P. 951 - 969

Published: June 16, 2022

Purpose Coworker relationships are important in every organization and especially higher educational institutions (HEIs); however, ostracism is one of the factors that deteriorate these relationships. This study aims to analyse impact coworker on directed knowledge hiding through mediating role relational identification moderating perceived harming intention. Design/methodology/approach A total 241 teaching faculty members working HEIs Lahore were surveyed. By using bootstrapping technique, mediation moderated analysis was conducted via PROCESS models 4 7. Findings The results concluded intention moderates indirect relationship between coworker-directed with coworkers. Such when more harmful reduced would be stronger. Practical implications offers managerial for management reducing ostracism, improving training about attribution techniques minimize hiding. Originality/value has complimented augmented research strand from emphasizing lateral workplace Intertwining Conservation Resources Theory Attribution theory a novel insight into above-stated association illuminated capital

Language: Английский

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Exploring Knowledge-Hiding Dynamics in Chinese Academic Research Teams: A Comprehensive Study

Journal of the Knowledge Economy, Journal Year: 2024, Volume and Issue: unknown

Published: Feb. 3, 2024

Language: Английский

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