Study of the influence of psychological factors on women’s purchasing decisions during e-commerce livestream DOI Creative Commons

Lifen Jiang,

Piang-or Loahavilai, Piyachat Udomwong

et al.

Scientific Bulletin of Mukachevo State University Series “Pedagogy and Psychology”, Journal Year: 2024, Volume and Issue: 10(3), P. 72 - 84

Published: Aug. 19, 2024

Apart from YouTube and Instagram, new e-commerce live streaming platforms have emerged (TikTok Shopping, Amazon Live), which opens opportunities for engaging with the audience driving sales. Women, looking an emotional interactive experience, tend to make impulse purchases during broadcasts. That is why it necessary investigate this topic. The purpose of study was examine psychological factors that influence women’s while watching broadcasts determine characteristics women who included questionnaires interviews living in Philippines, East Timor, Thailand, Singapore, Myanmar, Malaysia, Laos. key findings are revealed as they streams. Psychological include emotionality (68.3% respondents), fear missing out on a good deal (58.3% respondents) being influenced by other viewers streamers (74.2% trust recommendations). set technological social components. Technological interactivity real-time communication (56.7% consider significant); visual appeal product display (71.7% convenience shopping browsing. Social parasocial interaction streamer, sense community (63.3%). also identified role hosts, plays significant building online platform: brand recommendations); through charisma, expertise, attractiveness (62.5% them attractive, 58.3% – competent). Live effectively stimulate among women. Emotions, trust, play process. practical significance lies possibility helping better understand purchases, avoid stimuli pressure. can be used develop recommendations how people shop

Language: Английский

Purchasing or gift-giving? The effect of streamer type on purchase intention and gift-giving intention DOI
Xueying Wang, Yuexian Zhang

Current Psychology, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 2, 2025

Language: Английский

Citations

1

How cool virtual streamer influences customer in live-streaming commerce? An explanation of stereotype content model DOI
Wei Gao, Ning Jiang, Qingqing Guo

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 82, P. 104139 - 104139

Published: Nov. 1, 2024

Language: Английский

Citations

5

Social‐oriented versus task‐oriented streamer interaction styles on live streaming e‐commerce: Empirical research in China DOI Open Access
Depeng Zhang, Lihong Fu,

Jiaxin Ma

et al.

Journal of Consumer Behaviour, Journal Year: 2024, Volume and Issue: 23(4), P. 1995 - 2008

Published: Feb. 28, 2024

Abstract Live streaming commerce has seen significant growth in recent years. While the interaction style of streamers with consumers is crucial influencing engagement behaviour, there limited understanding how a streamer's affects consumer engagement. This study, based on epistemic vigilance mechanisms, explores effect streamers' styles (social‐oriented versus task‐oriented) It also investigates mediating role and moderating expertise. The study's findings, derived from three experiments, are as follows. First, social‐oriented styles, compared task‐oriented more likely to boost Second, lead increased vigilance, which subsequently decreases their Third, enhance intentions among high expertise those low These insights will provide live managers better consumers' psychological activities, enabling them effectively design strategies for marketing activities.

Language: Английский

Citations

4

Online opinion leadership styles and purchase intention in livestreaming e-commerce DOI
Jun Ma, Jianyu Chen,

Guanxu Zhang

et al.

Service Industries Journal, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 27

Published: Aug. 14, 2024

As online opinion leaders and persuaders, livestreamers enable the widespread success of livestreaming e-commerce by substantially impacting viewers' purchase intention. Yet, extant studies have overlooked leadership styles exhibited how these influence We explore this issue developing a comprehensive framework livestreamers' styles, comprising authentic, ethical, servant, participative dimensions, based on both literature. Then, drawing regulatory focus theory, partial least square-structural equal modeling analysis survey data collected from 321 Chinese viewers revealed that with authentic ethical promote prevention focus. Next, servant promotion Finally, propel their Our findings contribute to development in computer-mediated e-commerce.

Language: Английский

Citations

4

Hooked on Livestreaming: What Drives Customer Repurchase Intention in E-Commerce? DOI

Linh-Gia Ngoc Phan,

Dang Quan Tri,

Son-Hoang Dang

et al.

Journal of Creative Communications, Journal Year: 2025, Volume and Issue: unknown

Published: Feb. 15, 2025

This research investigates the psychological mechanisms underlying customers repurchase behavioural intention on e-commerce livestreaming, framed by theory of customer inspiration (CIT) and social cognitive (SCT). Based SCT CIT, study identifies factors influencing livestreaming from three key perspectives: technical environment (i.e., interactivity), personal perceived value, self-efficacy), experience hedonic outcome expectation, utilitarian expectation), which in turn drive intention. A structural equation model examined a standpoint. The was tested using Partial Least Squares Structural Equation Modeling (PLS-SEM) based data collected an online survey 158 participants. found that value expectation) favourably affect customers’ ‘inspired-by’ livestreaming. ‘inspired-to’ stage follows, causing shows connection between inspiration, offering novel perspective for understanding Furthermore, it examines antecedents via lens SCT, initial evidence linking to consumer behaviour.

Language: Английский

Citations

0

Past, present, and future of social commerce: a bibliometric analysis DOI Creative Commons
Doaa Herzallah, Francisco Liébana‐Cabanillas, Francisco Muñoz‐Leiva

et al.

Quality & Quantity, Journal Year: 2025, Volume and Issue: unknown

Published: March 14, 2025

Language: Английский

Citations

0

Unveiling the Myth: How Streamer Attractiveness Drives Impulse Buying in Live Streaming DOI Creative Commons

Kefang Li,

Chunli Ji, Catherine Prentice

et al.

Services Marketing Quarterly, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 26

Published: March 14, 2025

Language: Английский

Citations

0

Understanding how best to host livestream shopping shows: The perspectives of persuasion and parasocial phenomena DOI Creative Commons
Shiu-Li Huang, Yen‐Chun Chen

Cyberpsychology Journal of Psychosocial Research on Cyberspace, Journal Year: 2025, Volume and Issue: 19(2)

Published: April 22, 2025

The emergence of live streaming enables sellers and customers to interact more easily in real time establish a close relationship. This study explores how the characteristics addressing styles livestream affect viewers’ behavioral intention. effects parasocial interaction relationship between viewers are also examined. A conceptual model is designed from perspectives persuasion phenomena. An Internet survey conducted test proposed model. results show that expertise seller can positively influence watch purchase intentions. However, an attractive appearance cannot persuade purchase. verbal message effective than bodily enhance interactions further determines findings help know best host shopping shows.

Language: Английский

Citations

0

Who’s the winner: the dromological phenomenon in Shopee live streaming DOI Open Access

Iin Yumianti,

Putri Ramadaniar,

Kusumajanti Kusumajanti

et al.

Deleted Journal, Journal Year: 2025, Volume and Issue: 9(1), P. 205 - 222

Published: March 26, 2025

Changes in shopping behaviour is occurring as a result of the advances e-commerce technology, with consumers shifting from traditional methods to digital shopping. One most widely used platforms Indonesia Shopee. Through its live streaming feature, Shopee plays significant role driving economy and creating ‘dromological’ phenomenon postmodern age. This study aimed explore how dromological process, proposed by Paul Virilio, can be applied probable impact on consumer behaviour. research adopts qualitative approach, specifically netnographic case study, focusing flash sale Live promo program 11.11 which was held last November 11, 2024, hosted Shani Amelia, Lila Azmina, Alabisyir. The data collection involved gathering application this research’s primary supported secondary conducted through interviewing participants that were selected using purposive sampling technique. findings reveal process manifests rapid distribution promotional information, emergence price wars marketplace, creation modern endo-colonization, where accelerated pace information highly influences offers valuable insights into intersection speed, decisions within growing landscape.

Language: Английский

Citations

0

Cueing up! How other-oriented semantic cues in livestream shopping enable sustainable food consumption DOI Creative Commons

Ching Sophia Yiu,

Daniel Rayne, Fatima Madani

et al.

Journal of Strategic Marketing, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 18

Published: April 29, 2025

Language: Английский

Citations

0