Perceived advantages and disadvantages of information communication technology adoption among restaurants in an emerging economy: A diffusion of innovations view DOI
Abel Duarte Alonso, Oanh Thi Kim Vu,

Thanh Duc Tran

et al.

International Journal of Hospitality Management, Journal Year: 2024, Volume and Issue: 122, P. 103837 - 103837

Published: June 17, 2024

Language: Английский

Social Media Application as a New Paradigm for Business Communication: The Role of COVID-19 Knowledge, Social Distancing, and Preventive Attitudes DOI Creative Commons

Songbo Yu,

Jaffar Abbas, Anca Drăghici

et al.

Frontiers in Psychology, Journal Year: 2022, Volume and Issue: 13

Published: May 19, 2022

Business firms and the public have encountered massive consequences of COVID-19 pandemic. This pandemic has become most significant challenge influenced all communities. research study focuses on exploring relationship between knowledge, social distancing, individuals' attitudes toward media use, practices using amid crisis. examines how use mediate linkage for use. survey uses a non-probability convenience sampling approach to collect samples recruit willing respondents with their consent data collection. recorded feedback from 348 participants who indirect/direct effects nationwide lockdowns, restrictions gatherings, infection. The findings validate proposed hypotheses direct indicate β-values,

Language: Английский

Citations

145

Entrepreneurial challenges of COVID-19: Re-thinking entrepreneurship after the crisis DOI Open Access
Gagan Deep Sharma, Sascha Kraus, Eric W. Liguori

et al.

Journal of Small Business Management, Journal Year: 2022, Volume and Issue: unknown, P. 1 - 23

Published: July 15, 2022

The COVID-19 pandemic substantially influenced the world economy, affecting entrepreneurs and SMEs alike. This paper critically examines relationship between entrepreneurship through an integrative review analyzing 79 existing studies on topic. We posit a novel framework for postcrisis recovery, identifying three phases of activity: business resumption (the decision to restart operations following crisis), crisis impact analysis (understanding how firm has changed as result future modification (examining businesses need move forward in latter days crisis). Further, we call additional research embedded environment, with hope that new scholarship this regard will provide chance increase awareness critical role entrepreneurial management society.

Language: Английский

Citations

125

The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach DOI Creative Commons
Aurora Garrido‐Moreno, Rodrigo Martín‐Rojas, Victor Jesús García Morales

et al.

International Journal of Information Management, Journal Year: 2024, Volume and Issue: 77, P. 102777 - 102777

Published: March 23, 2024

An uncertain and complex economic environment requires companies to act quickly reinvent their business strategies. Innovation has emerged as a strategic imperative adapt market changes remain competitive, while resilience gained attention essential for organizations respond successfully external environmental pressures. Despite these factors' importance in unstable environments, little empirical research analyzed them. Drawing on dynamic capabilities' theory, our study examines the role of service innovation organizational enhancing performance using sequential two-stage mixed-methods approach. First, quantitative was conducted test proposed model structural equation modelling (SEM) analysis with sample 343 Spain. Second, qualitative performed 12 interviews managers provide additional insights detailed understanding phenomenon. The results confirm key capabilities address changing landscape competitive. Our findings also reveal digital tools (social media platforms) networks drivers innovation. Managers can use leverage social engage collaborative networks, enhance resilience, succeed turbulent markets.

Language: Английский

Citations

53

Leading for Resilience: Fostering Employee and Organizational Resilience in Tourism Firms DOI Creative Commons
Girish Prayag, Birgit Muskat,

Chaminda Dassanayake

et al.

Journal of Travel Research, Journal Year: 2023, Volume and Issue: 63(3), P. 659 - 680

Published: March 31, 2023

Grounded in conservation of resources (COR) theory, this study identifies the effect leadership behaviors on resilience tourism firms and employees Sri Lanka during early stages COVID-19 crisis. The developed conceptual model links resilient vision sharing, tasks, management change with employee (cognitive, behavioral, contextual) organizational (planned adaptive). findings highlight that pandemic enhanced both resilience. contextual behavioral dimensions mediated offers suggestions for development specific support may facilitate recovery sector from

Language: Английский

Citations

48

COVID-19 two years on: a review of COVID-19-related empirical research in major tourism and hospitality journals DOI
Songshan Huang, Xuequn Wang

International Journal of Contemporary Hospitality Management, Journal Year: 2022, Volume and Issue: 35(2), P. 743 - 764

Published: Sept. 22, 2022

Purpose This study aims to provide a timely review of the COVID-19-related empirical research published in 19 quartile one (Q1) and two (Q2) tourism hospitality journals social science citation index (SSCI). Design/methodology/approach A total 407 papers were collected from SSCI Q1 Q2 via Scopus database. Thematic content analysis was supplemented with Leximancer software identify themes/subthemes, methods countries/regions research. Findings The found studies COVID-19’s impact on consumer behaviour predominate number, followed by response actions recovery strategies, industry or sectors workers employees. Based themes identified, knowledge mapping framework produced. Over 70% used quantitative survey as dominant method data collection. USA China be most studied countries. Research limitations/implications reviewed until January 2022 covered works field. An overview current state provided some critical discussions suggestions for future topics. Originality/value findings give researchers clear art COVID-19 tourism. paper provides practical implications practitioners retrieve relevant recent literature coping challenges brought pandemic.

Language: Английский

Citations

67

Restaurant hygiene attributes and consumers’ fear of COVID-19: Does psychological distress matter? DOI
Umar Iqbal Siddiqi, Naeem Akhtar, Tahir Islam

et al.

Journal of Retailing and Consumer Services, Journal Year: 2022, Volume and Issue: 67, P. 102972 - 102972

Published: March 11, 2022

Language: Английский

Citations

55

Live streaming in tourism and hospitality: a literature review DOI
Katsy J. Lin, Lawrence Hoc Nang Fong, Rob Law

et al.

Asia Pacific Journal of Tourism Research, Journal Year: 2022, Volume and Issue: 27(3), P. 290 - 304

Published: March 4, 2022

Live streaming, a reciprocal communication technology allowing real-time interactions, is widely embraced by tourists and tourism business operators. Mirroring its prosperity in practice, research about live streaming hospitality sprang up since the pandemic. This paper first attempt to systematically review categorize prior accumulated knowledge, revealing gaps providing future agenda. discovered an upward trend of streaming-related publications 2019. Findings also unveil notable imbalance between Moreover, existing studies lack diversification contexts as well theoretical foundation.

Language: Английский

Citations

52

Do Dynamic Capabilities and Digital Transformation Improve Business Resilience during the COVID-19 Pandemic? Insights from Beekeeping MSMEs in Indonesia DOI Open Access
Jaisy Aghniarahim Putritamara, Budi Hartono, Hery Toiba

et al.

Sustainability, Journal Year: 2023, Volume and Issue: 15(3), P. 1760 - 1760

Published: Jan. 17, 2023

This study investigated the influence of Dynamic Capabilities (DC) and Digital Transformation (DT) on Business Resilience During COVID-19 Pandemic. Using cross-sectional data from 388 micro, small, medium enterprises (MSMEs) beekeeping in Indonesia. Furthermore, were analyzed by Structural Equation Model (SEM) analysis executed SmartPLS 3.0 software. The main results this indicate that DC plays an important role improving MSMEs’ DT. However, essential DT firm resilience only happened for firms family businesses. has insignificant effect small nonfamily Yet, is mediated Nevertheless, our empirical findings heterogeneous effects among firms. Based study’s findings, we suggested policy implication developing should be more specific based scale. can generalized to national level inform decision-making regarding intangible assets MSME livestock products countries. are also relevant other products, which tend dynamic during a crisis.

Language: Английский

Citations

35

Sharing economy in the food sector: A systematic literature review and future research agenda DOI
Praveen Puram,

Anand Gurumurthy

Journal of Hospitality and Tourism Management, Journal Year: 2023, Volume and Issue: 56, P. 229 - 244

Published: July 6, 2023

Language: Английский

Citations

23

Reconfiguration and transformation for resilience: building service organizations towards sustainability DOI
Arjun J. Nair, Sridhar Manohar, Amit Mittal

et al.

Journal of Services Marketing, Journal Year: 2024, Volume and Issue: 38(4), P. 404 - 425

Published: March 12, 2024

Purpose Amidst unpredictable and turbulent periods, such as the COVID-19 pandemic, service organization’s responses are required to be innovative, adaptable resilient. The purpose of this study is explore utilization both reconfiguration transformational strategies instruments for cultivating resilience advancing sustainability in organizations. Design/methodology/approach examines a proposed model using fuzzy logic. research also used semantic differential scale capture nuanced intricate attitudes. Finally, augment validity model, measurement was formulated business mathematics expert opinions. Findings Although investing training can help organizations gain control maintain their operations times crisis, it may not directly understand external turmoil, seek available resources or create adaptive remedies. Conversely, high levels transformation management vigour empower revolutionary, malleable vision, organizational structure decision-making processes, welcoming talented innovative employees enhance capabilities during crises. Research limitations/implications bestows comprehensive understanding pertinence building identifying antecedents that influence adoption these introduces range theoretical perspectives empowers conceptualize plan resilience. guides become more resilient shocks adapt changing circumstances by diversifying offerings, optimizing adopting flexible work arrangements. elaborates on enhancement resilience, increasing innovation, improving efficiency enhancing customer satisfaction remain competitive contribute positive social economic outcomes through strategies. Practical implications Rapid innovation essential components, enabling foster culture competitive. In addition, lead improved financial performance, job creation growth, contributing impacts. Social It identifies provides foundation further investigation into effectiveness impact performance sustainability. By better preparing disruptions uncertainties, triggers ameliorated Originality/value Within realm industry, present has undertaken development, quantification scrutiny tenacity. delved dynamics surrounding influencing factors bear upon elucidating consequential operational outlook service-oriented findings derived from furnish valuable insights germane efficacy surmounting impediments within sector.

Language: Английский

Citations

13