The role of excellent service in enchasing the appeal of Tomok Tourism Village, Samosir Island, North Sumatera DOI

Anbo Mahadu Simanjuntak

Published: Dec. 30, 2024

Purpose - The purpose of this study is to explore the role excellent service in improving tourist experience Tomok Tourism Village, located on Samosir Island, North Sumatra. It aims identify how quality can enhance attractiveness village for visitors. Methodology/Design/Approach uses interviews, observations, and a literature review, focusing both business operators visitors gather insights impact tourism satisfaction. Finding found that friendly, prompt, professional plays significant enhancing satisfaction encouraging repeat visits. High-quality directly influences tourists' overall their likelihood returning. Originality/Value This research provides valuable recommendations managers improve standards, which could help attract more tourists Village. emphasizes importance creating positive lasting impression

Language: Английский

The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism DOI
Yang Zhao,

Qinchuan Zhan,

Guolong Du

et al.

Journal of Hospitality and Tourism Management, Journal Year: 2024, Volume and Issue: 60, P. 51 - 62

Published: June 24, 2024

Language: Английский

Citations

14

Behavioral Cultural Intelligence, Legal System, Cybersecurity and Cultural Heritage as Determinants of the Choice of Foreign Tourist Destinations DOI Creative Commons

Ivan Trifunović,

Žaklina Spalević, Stefan Zdravković

et al.

International Journal of Cognitive Research in Science Engineering and Education, Journal Year: 2025, Volume and Issue: 13(1), P. 207 - 215

Published: April 29, 2025

The development of information technologies and transport services has significantly facilitated the organization business tourist trips to countries worldwide. Consumers’ decisions regarding which destination visit are determined by numerous factors. research examine effect behavioral cultural intelligence, uncertainty avoidance, legal system safety, as well heritage on choice foreign destinations. empirical was conducted using a survey method in Republic Serbia during 2024 sample 388 respondents, whose responses were analyzed statistical software SmartPLS4. results showed that avoidance negative impact, while have positive impact destinations, providing valuable for marketers multinational companies.

Language: Английский

Citations

0

The impact of a friendly tourism environment on tourists’ willingness to pay more: a comparative study DOI
Chih‐Hsing Liu,

Ngan Nguyen Hoang Thanh

Tourism Review, Journal Year: 2025, Volume and Issue: unknown

Published: May 8, 2025

Purpose This research aims to identify the key factors influencing tourists’ willingness pay (WTP) a premium for destination experiences, considering perspectives from both domestic and international visitors. The study explores mediating moderating effects of various attributes within S-O-R (Stimulus-Organism-Response) framework, providing insights into how different tourist groups perceive value features. These findings are intended guide strategic decisions tourism businesses managers. Design/methodology/approach Data were collected 465 622 tourists analyze shaping their WTP premium. further examines hotel restaurant quality moderates behavior tourists, while financial risk influences Statistical analysis was used test proposed hypotheses deepen understanding behavior. Findings results indicate that such as attitude, social norms perceived behavioral control (PBC) significantly influence relationship between welcoming environment more. For sociocultural development, information services leisure play vital role. Additionally, positively impacts WTP, whereas negatively affects this tourists. Originality/value provides fresh driving premium, highlighting differences visitor segments framework. It emphasizes importance mediators PBC, well moderators like risk. By offering comparative foreign contributes literature actionable recommendations managers enhance customer satisfaction increase revenue.

Language: Английский

Citations

0

Exploring the influence of historical storytelling on cultural heritage tourists’ revisit intention: A case study of the Mogao Grottoes in Dunhuang DOI Creative Commons

Yuxin Feng,

Qin Jianpeng,

Lv Xiaoyu

et al.

PLoS ONE, Journal Year: 2024, Volume and Issue: 19(9), P. e0307869 - e0307869

Published: Sept. 19, 2024

The revisit intention of tourists has long been a focal point academic inquiry. However, there is still insufficient research on the antecedents from perspectives historical storytelling, destination image and perceived value. Taking Mogao Grottoes in Dunhuang, UNESCO World Heritage Site, as case study, this paper, based stimulus–organism–response (SOR) theory, examines impact storytelling image, value, intention. Additionally, it further explores mediating role well moderating effect place attachment chain. findings indicate that: (1) Historical significantly enhances tourists’ perception tourism experience intention; (2) study supports value; (3) Place significant positive between Effective can enhance improve participation satisfaction tourism, stimulate intention, promote sustainable development tourist destinations. These enrich content cultural heritage providing valuable suggestions for improving management level attractions increasing visitors’

Language: Английский

Citations

3

Being and becoming local: migrants’ personal social networks and their influence on inclusive visiting friends and relatives tourism experiences DOI Creative Commons
Sara Licata, Sayaka Osanami Törngren

Scandinavian Journal of Hospitality and Tourism, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 22

Published: Dec. 6, 2024

This paper addresses inclusive tourism in multicultural societies by exploring the domestic experiences of first-generation Italian and Chinese immigrants Sweden within context visiting friends relatives (VFR) practices activities. Our results highlight complex interplay personal social networks hosts' positionality on VFR dynamics. We stress importance embeddedness host country itself, as well immigrant being local, both which are crucial to tourist mobility experiences. How local feels, how their network is, changes practices, especially when includes native members. Moreover, we observe forced immobility during COVID-19 pandemic led increased exploration places. These observations point actors engaging with wider society non-tourism industries co-create inclusivity provide information possibilities engage different The latter can then be used enjoyed not only immigrants' daily lives but also through create further intercultural exchanges.

Language: Английский

Citations

1

Muslim-friendly tourist destination image in travel and hospitality industry: Conceptualization and scale development DOI
Ahmed Hamdy, Riyad Eid

International Journal of Intercultural Relations, Journal Year: 2024, Volume and Issue: 102, P. 102043 - 102043

Published: Aug. 27, 2024

Language: Английский

Citations

1

Leveraging user-generated content (UGC) in pre-travel behavior: A PLS-SEM and necessary conditions analysis (NCA) approach DOI
Anirban Das, Rama Koteswara Rao Kondasani, Rupam Deb

et al.

Tourism and Hospitality Research, Journal Year: 2024, Volume and Issue: unknown

Published: Oct. 20, 2024

Online review reading is almost ritualistic before making any purchases. Building on social cognition theory, uses and gratification stimulus organism response this study explores user-generated content (UGC) attributes affecting intentions to travel via a mediating variable (destination image). Using partial least squares structural equation modeling (PLS-SEM) analysis necessary conditions (NCA) responses ( N = 392) collected online in India, the findings reveal that perceived novelty of (PNC) value (PVC) positively influence destination image behavioral intention. Destination mediates relationship between PNC, PVC, users’ intentions. Perceived reliability (PRC) affects The suggest adequate PRC, PVC levels are enhance generate intention travel. This contributes UGC literature provides recommendations for stakeholders improve user experience perception.

Language: Английский

Citations

0

The role of excellent service in enchasing the appeal of Tomok Tourism Village, Samosir Island, North Sumatera DOI

Anbo Mahadu Simanjuntak

Published: Dec. 30, 2024

Purpose - The purpose of this study is to explore the role excellent service in improving tourist experience Tomok Tourism Village, located on Samosir Island, North Sumatra. It aims identify how quality can enhance attractiveness village for visitors. Methodology/Design/Approach uses interviews, observations, and a literature review, focusing both business operators visitors gather insights impact tourism satisfaction. Finding found that friendly, prompt, professional plays significant enhancing satisfaction encouraging repeat visits. High-quality directly influences tourists' overall their likelihood returning. Originality/Value This research provides valuable recommendations managers improve standards, which could help attract more tourists Village. emphasizes importance creating positive lasting impression

Language: Английский

Citations

0