Understanding the impact of tourist behavior change on travel agencies in developing countries: Strategies for enhancing the tourist experience DOI Creative Commons
Ping-Tsan Ho,

Minh-Thu Ho,

Mengli Huang

et al.

Acta Psychologica, Journal Year: 2024, Volume and Issue: 249, P. 104463 - 104463

Published: Aug. 24, 2024

The study investigates the impact of tourist behavior change on travel agencies in developing countries, with a focus strategies for enhancing experience. research aims to identify main factors influencing purchasing and understand their relationship customer Data were collected from 368 experienced tourists Ho Chi Minh City Hanoi, Vietnam, using combination convenience random sampling. Partial Least Squares Structural Equation modeling (PLS-SEM) is employed analyze model. findings confirm that product quality, price, brand image, marketing strategy significantly influence behavior. Importantly, results highlight indirect effect these behavior, mediated through It suggests experience crucial aspect decisions. Based findings, industry managers agents countries should prioritize building strong personalized services, digital integration, active social media engagement. Implementing dynamic pricing targeted campaigns address safety concerns local experiences are competitiveness attracting travelers post-crisis. Future explore long-term effects agency performance adapt model specific regional contexts. By adopting multifaceted approaches, can enhance better navigate changing post-crisis era.

Language: Английский

Determining influences of information irrelevance, information overload and communication overload on WeChat discontinuance intention: The moderating role of exhaustion DOI
Hua Pang,

Yang Ruan

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 72, P. 103289 - 103289

Published: Feb. 11, 2023

Language: Английский

Citations

55

Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media: Insight from emotional attachment perspective DOI
Hua Pang, Kaige Zhang

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 77, P. 103688 - 103688

Published: Dec. 16, 2023

Language: Английский

Citations

47

Building a sustainable future with enterprise metaverse in a data-driven era: A technology-organization-environment (TOE) perspective DOI
Aman Kumar, Amit Shankar

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 81, P. 103986 - 103986

Published: July 31, 2024

Language: Английский

Citations

20

Analysis of customers' satisfaction with baby products: The moderating role of brand image DOI
Mehrbakhsh Nilashi, Rabab Ali Abumalloh, Sarminah Samad

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 73, P. 103334 - 103334

Published: March 28, 2023

Language: Английский

Citations

33

The Impact of Service Quality on Customer Loyalty through Customer Satisfaction in Mobile Social Media DOI Open Access
Kyeongmin Yum,

Byungjoon Yoo

Sustainability, Journal Year: 2023, Volume and Issue: 15(14), P. 11214 - 11214

Published: July 18, 2023

In today’s emerging and competitive mobile social media market, companies continuously endeavor to improve service quality customer satisfaction in order gain a advantage ensure long-term sustainability. The objective of this study is identify the relationship between quality, satisfaction, loyalty media. Moreover, examines role as mediator. proposed research model consists four dimensions (usefulness, convenience, design, security/privacy) well loyalty. survey used self-administrated method. A total 256 responses were data analysis. We estimated hypothesized relationships using structural equation modeling technique. results are follows: first, usefulness, security/privacy significantly positively affect satisfaction. Second, has significant positive impact on Third, mediates loyalty; particular, completely mediated while usefulness partially mediated. These can serve valuable reference for providers manage services

Language: Английский

Citations

31

Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic: A word-cloud and sentiment analysis approach DOI
Liana Stanca, Dan‐Cristian Dabija, Veronica Câmpian

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 75, P. 103543 - 103543

Published: Aug. 24, 2023

Language: Английский

Citations

24

Topic modelling through the bibliometrics lens and its technique DOI Creative Commons
Bayode Ogunleye, Bárbara S. Lancho-Barrantes, Kudirat Ibilola Zakariyyah

et al.

Artificial Intelligence Review, Journal Year: 2025, Volume and Issue: 58(3)

Published: Jan. 6, 2025

Language: Английский

Citations

1

Pricing strategy based on a stochastic problem with barter exchange under variable promotional effort for a retail channel DOI
Rekha Guchhait, Sandipa Bhattacharya, Biswajit Sarkar

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 81, P. 103954 - 103954

Published: June 26, 2024

Language: Английский

Citations

8

Using Deep Learning Techniques in Forecasting Stock Markets by Hybrid Data with Multilingual Sentiment Analysis DOI Open Access
Ying-Lei Lin, Chi-Ju Lai, Ping‐Feng Pai

et al.

Electronics, Journal Year: 2022, Volume and Issue: 11(21), P. 3513 - 3513

Published: Oct. 28, 2022

Electronic word-of-mouth data on social media influences stock trading and the confidence of markets. Thus, sentiment analysis comments related to markets becomes crucial in forecasting However, current is mainly English. Therefore, this study performs multilingual by translating non-native English-speaking countries’ texts into This used unstructured from structured data, including technical indicators, forecast Deep learning techniques machine models have emerged as powerful ways coping with problems, parameter determination greatly models’ performance. Long Short-Term Memory (LSTM) employing genetic algorithm (GA) select parameters for predicting market indices prices company stocks hybrid regions. Numerical results revealed that developed LSTMGA model generates more accurate than other various types. proposed a feasible promising way market.

Language: Английский

Citations

23

A quality function deployment framework for service strategy planning DOI
Konstantina Kamvysi, Andreas Andronikidis, Andreas C. Georgiou

et al.

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 73, P. 103343 - 103343

Published: April 15, 2023

Language: Английский

Citations

13