Blockchain meets luxury: The role of NFT authentication in luxury retail platforms

Journal of Retailing and Consumer Services, Journal Year: 2025, Volume and Issue: 84, P. 104262 - 104262

Published: Feb. 20, 2025

Language: Английский

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Understanding customers’ intentions to use AI-enabled services in online fashion stores – a longitudinal study

International Marketing Review, Journal Year: 2025, Volume and Issue: unknown

Published: March 4, 2025

Purpose Artificial intelligence (AI) services are vital in enhancing customer experience and purchase intentions the international online fashion retail sector. This study explores customers’ to use AI-enabled services, focusing on transaction utility, trust product uniqueness across journey context of stores. also assesses how privacy moderates intentions. Design/methodology/approach adopted a longitudinal research design purposive sampling technique collect total 566 participants. The final data were analyzed using IBM SPSS Amos version 21 software. Findings highlights significance AI integration (pre-purchase, during post-purchase stages). Most direct relationships significant, except relationship between stages. With few exceptions, commonly does not mediate antecedents intention services. Privacy post-purchase, pre-purchase stage. Originality/value bridges important gaps literature by integrating behavior, contributing broader knowledge interactions global e-commerce examines multiple attributes that impact intention, such as trust, uniqueness, three stages purchases post-purchase) privacy, major theories: mental accounting theory, commitment theory commodity theory.

Language: Английский

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Sharing economy and retailer sustainable performance: the mechanisms via business model innovation and digital capabilities

Journal of Innovation and Entrepreneurship, Journal Year: 2025, Volume and Issue: 14(1)

Published: March 6, 2025

Language: Английский

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Peer-provider participation in the sharing economy: The moderating role of warm glow emotion and underlying motivations

Technology in Society, Journal Year: 2025, Volume and Issue: unknown, P. 102878 - 102878

Published: March 1, 2025

Language: Английский

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An experiential perspective on uncertainty in peer-to-peer platform services

Journal of service management, Journal Year: 2025, Volume and Issue: 36(6), P. 29 - 52

Published: March 17, 2025

Purpose The rapid growth of digital peer-to-peer (P2P) platforms has contributed to increased circular consumption characterized by high consumer uncertainty, which in turn affects attitudes and behaviors. However, research addressed uncertainty platform services through a narrow conceptualization that neglects its experiential nature. Thus, this study develops an perspective on services. Design/methodology/approach authors collected data consumers’ experiences with P2P focus groups in-depth interviews. were interpreted applying customer experience as conceptual lens, following the principles enabled theorizing systematic combining. Findings conceptualizes “uncertainty” perspective, shedding light multidimensional nature, diverse stimuli trigger experience, consumer’s strategies manage it. Originality/value This contributes literature offering alternative conceptualize platforms, thus several unaddressed aspects phenomenon.

Language: Английский

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Overcoming obstacles: the future of French Gen-Z in the metaverse. Does familiarity with current metaverse platforms play a key role?

Journal of Marketing Analytics, Journal Year: 2025, Volume and Issue: unknown

Published: March 28, 2025

Language: Английский

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Consumer research domains in the sharing economy: an organizing and categorizing review with research implications

Management Review Quarterly, Journal Year: 2025, Volume and Issue: unknown

Published: April 14, 2025

Abstract This article presents a comprehensive systematic literature review (SLR) that organises and categorises consumer behaviour research in the context of sharing economy. To structure review, our employs Hoyer et al.‘s (2017) well-recognised model, encompassing four dimensions fourteen domains. Through rigorous, transparent, reproducible selection process, we identified 459 articles delve into within this field. Following framework-based SLR approach, for each article, meticulously examined its theoretical approach results, including harmonious, contradictory, inconclusive ones, assigning their contributions to different domains research. In addition, highlight require further investigation, outlining directions, gaps future provides overview insightful analysis economy, facilitating deeper understanding offering valuable insights scholars practitioners

Language: Английский

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C2C E-Commerce Platform Trust from the Seller’s Perspective Based on Institutional Trust Theory and Cultural Dimension Theory

Systems, Journal Year: 2025, Volume and Issue: 13(5), P. 309 - 309

Published: April 23, 2025

With the development of electronic retailing in C2C e-commerce platforms, issue trust loss from sellers has worsened. It is urgent for platform operators to learn how retain quality and improve their trust. Based on institutional theory, we combine formal institutions (structural assurance) informal (cultural factors), intending examine direct effects masculinity, uncertainty avoidance, long-term orientation trust, moderating website quality, guarantee security systems, relationships among cultural factors. A total 2970 valid responses were collected analyzed individual Taobao, which one most representative platforms China. The results reveal that avoidance negatively associated with while masculinity are positively Significant associations also found Website weaken negative correlation between system strengthens it. Details theoretical managerial implications discussed.

Language: Английский

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Can sharing with others whom consumers Can't see increase their sense of community? An examination of social presence on sharing platforms

Journal of Retailing and Consumer Services, Journal Year: 2023, Volume and Issue: 76, P. 103614 - 103614

Published: Oct. 28, 2023

Language: Английский

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When the recipe is more important than the ingredients, understanding factors affecting customer loyalty in unmanned convenience store using fsQCA

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 82, P. 104117 - 104117

Published: Oct. 22, 2024

Language: Английский

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