CSR Investment Strategy for Live-Streaming Supply Chain Considering Consumer Preference DOI Creative Commons
Guohu Qi, Suqin Sun, Xuemei Zhang

et al.

Systems, Journal Year: 2024, Volume and Issue: 13(1), P. 19 - 19

Published: Dec. 31, 2024

Live streaming has been widely used by enterprises to motivate consumers in real-time interactions. However, live streamers’ corporate social responsibility (CSR) overlooked existing studies. This paper examines the CSR investment strategy for brand owner and streamer considering effect of consumer preference power structure within live-streaming supply chains (LSSCs). To achieve this objective, we develop different Stackelberg game models examine an LSSC focusing on whether either firm can be leader or invest CSR. Additionally, impact both firms investing are analyzed. Our findings reveal that regardless who investor is, benefits firms, (brand streamer) always more from follower consumers. Moreover, one prefers other when sensitivity is low; otherwise, it itself. Finally, our research highlights win-win outcomes members These provide implications strategies preferences.

Language: Английский

Can virtual influencers affect purchase intentions in tourism and hospitality e-commerce live streaming? An empirical study in China DOI
Teng Yu, Ai Ping Teoh, Qing Bian

et al.

International Journal of Contemporary Hospitality Management, Journal Year: 2024, Volume and Issue: unknown

Published: Sept. 20, 2024

Purpose This study aims to examine how virtual influencers (VIs) affect purchase intentions in tourism and hospitality e-commerce live streaming (THCLS) by focusing on the roles of VIs’ source credibility, trust products, VIs, emotional engagement, parasocial relationships influencer–product congruence. Design/methodology/approach Survey data from 416 active viewers VIs THCLS were analysed using partial least squares structural equation modelling. Findings highlights importance which positively affects product, engagement. However, credibility does not have a positive impact relationships. Trust products influences VIs. Emotional engagement significantly influence relationships, which, intentions. Influencer–product congruence strengthens link between but moderate relationship No significant gender differences observed, although minor discrepancies noted effect The importance–performance map analysis revealed that are most important factor influencing intentions, while has highest performance, is lowest performance. Practical implications provides actionable insights for marketers leveraging sector, emphasizing strategies enhance VI foster ensure adopt gender-neutral marketing approaches effectively Originality/value offers theoretical practical into role THCLS, illuminating their consumer behaviour

Language: Английский

Citations

7

How cool virtual streamer influences customer in live-streaming commerce? An explanation of stereotype content model DOI
Wei Gao, Ning Jiang, Qingqing Guo

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 82, P. 104139 - 104139

Published: Nov. 1, 2024

Language: Английский

Citations

5

Online opinion leadership styles and purchase intention in livestreaming e-commerce DOI
Jun Ma, Jianyu Chen,

Guanxu Zhang

et al.

Service Industries Journal, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 27

Published: Aug. 14, 2024

As online opinion leaders and persuaders, livestreamers enable the widespread success of livestreaming e-commerce by substantially impacting viewers' purchase intention. Yet, extant studies have overlooked leadership styles exhibited how these influence We explore this issue developing a comprehensive framework livestreamers' styles, comprising authentic, ethical, servant, participative dimensions, based on both literature. Then, drawing regulatory focus theory, partial least square-structural equal modeling analysis survey data collected from 321 Chinese viewers revealed that with authentic ethical promote prevention focus. Next, servant promotion Finally, propel their Our findings contribute to development in computer-mediated e-commerce.

Language: Английский

Citations

4

Influence mechanism of live streaming influencer characteristics on purchase intention under urban-rural and male-female divides: the mediating role of consumer emotions DOI
Rong Zhou

Current Psychology, Journal Year: 2025, Volume and Issue: unknown

Published: Feb. 18, 2025

Language: Английский

Citations

0

How does blockchain mitigate false advertising in live streaming E-commerce? A tripartite stochastic evolutionary game approach DOI

R S Wang,

Yuhong Tai

Journal of Retailing and Consumer Services, Journal Year: 2025, Volume and Issue: 85, P. 104287 - 104287

Published: March 28, 2025

Language: Английский

Citations

0

Impact of AI-generated virtual streamer interaction on consumer purchase intention: A focus on social presence and perceived value DOI Creative Commons
Hao Liu, Peilin Zhang,

Hung-Darh Alexander Cheng

et al.

Journal of Retailing and Consumer Services, Journal Year: 2025, Volume and Issue: 85, P. 104290 - 104290

Published: April 24, 2025

Language: Английский

Citations

0

The higher the better? A study on the dark side of high engagement atmosphere in live streaming sales on consumer post-purchase satisfaction DOI
Xiaojun Fan, Wenxia Tao, Haowei Yu

et al.

Journal of Retailing and Consumer Services, Journal Year: 2025, Volume and Issue: 85, P. 104303 - 104303

Published: April 25, 2025

Language: Английский

Citations

0

Influencing mechanisms of live streaming influencer characteristics on purchase intention: The mediating role of emotional trust DOI Creative Commons
Rong Zhou, Angathevar Baskaran

PLoS ONE, Journal Year: 2025, Volume and Issue: 20(4), P. e0322294 - e0322294

Published: April 29, 2025

Live streaming e-commerce emphasizes the role of live influencers and dynamic interactions between viewers influencers. Utilizing data collected from 400 questionnaires, this study delves into mechanisms through which characteristics influence consumer purchase intentions, with a focus on emotional trust as mediating variable well education level, age, perceived risk, live-stream engagement moderating factors. The findings indicate that traits have positive effect consumers’ intent to purchase. Emotional mediates influencer intention. Consumers’ educational level positively moderates relationship professionalism homogeneity their while it negatively influencers’ attraction interactivity intentions. Additionally, age consumers link but links homogeneity, attraction, Furthermore, both moderate impact Lastly, risk respectively exert negative effects contributes marketing theory by adopting an innovative approach systematically investigate collective all four (professionalism, interactivity) within comprehensive framework.

Language: Английский

Citations

0

Quality-differentiated distribution strategies between live streaming and online channels DOI
Jiqiong Liu, Rui Jia Yuan, Shuai Feng

et al.

Journal of Retailing and Consumer Services, Journal Year: 2024, Volume and Issue: 82, P. 104056 - 104056

Published: Sept. 2, 2024

Language: Английский

Citations

2

The Emerging Phenomenon of Shopstreaming: Gaining a More Nuanced Understanding of the Factors Which Drive It DOI Creative Commons
Ibrahim Mutambik

Journal of theoretical and applied electronic commerce research, Journal Year: 2024, Volume and Issue: 19(3), P. 2522 - 2542

Published: Sept. 23, 2024

Over the past decade, concept and practice of shopstreaming (also known as livestream shopping) have grown significantly within e-business world, it integrates live streaming technology with e-commerce. However, relationship between perceived benefits this shopping mode intention to use is not fully understood. This research seeks enhance current understanding by studying association in context fashion personal care (FPC) goods. Uniquely, study bases its core model on a combination theory planned behaviour (TPB) some elements enhanced stimulus–organism–response (ESOR) theory, which incorporates cognitive, emotional physiological processes organism component. enables development framework facilitates examination purchase environment, moderated attitude (organism). The uniqueness further inclusion analysis platform quality streamer’s (seller’s) influence moderating constructs. These analyses were carried out using data from 901 respondents structured questionnaire, collected over 4-month period. results showed that seller has significant effect mediation attitude, though was affected quality. therefore offers insights Saudi FPC brands, streamers marketing agencies develop optimise sales content strategy.

Language: Английский

Citations

2