How dark traits and regulatory focus manifest in online hotel reviews: a textual content analysis DOI
Salman Yousaf, Jong Min Kim

Journal of Hospitality Marketing & Management, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 23

Published: Nov. 2, 2024

This study seeks to explore how Dark Triad of psychopathy, Machiavellianism, and narcissism interact with consumers' regulatory focus (prevention-focus promotion-focus) influence online consumer reviews in the hotel industry. We conducted an empirical analysis 1,185,940 from TripAdvisor.com, utilizing textual content employing Language Inquiry Word Count analytical tools. The research reveals a multifaceted link between reviews. results showed that individuals promotion tend give higher ratings than those prevention focus. significantly influences impacts initiates new academic dialogue on interaction traits within behavior studies. It provides practical guidance for industry refine their management response strategies by acknowledging impact personality

Language: Английский

The Machiavellian, Narcissistic, and Psychopathic Consumers: A Systematic Review of Dark Triad DOI Open Access
Fateh Mohd Khan,

Areeba Khan,

Sheikh Salahuddin Ahmed

et al.

International Journal of Consumer Studies, Journal Year: 2025, Volume and Issue: 49(2)

Published: Feb. 6, 2025

ABSTRACT The term dark triad is an assemblage of the three personality traits, that is, Machiavellianism, Narcissism, and Psychopathy. Recently, these traits have gained prominence as both direct indirect antecedents consumption‐related constructs in marketing literature, signalling heightened scholarly interest consumer behaviour. This study adopts a hybrid systematic review methodology, considered two‐pronged approach comprising framework‐based bibliometric methods, analysing 251 articles sourced from two largest citation abstract databases: Web Science Scopus. We offered panoramic overview domain consumption research, using selected techniques toolbox (e.g. cartographic analysis, charting publication‐related metrics, mapping citation‐related metrics visualisation) TCM content analysis. First, we uncovered performance trends depicting key domain. Second, deciphered intellectual structure by delineating elaborating on themes such (1) Psychopathy , (2) Narcissism (3) Materialism (4) Machiavellianism . Additionally, charted theoretical perspectives, contextual settings methodological approaches deployed research. These findings further paved way for orchestrating rich future research agenda interesting insights (implications) practitioners academics.

Language: Английский

Citations

4

Value co-destruction behavior in peer-to-peer accommodation: evidence of dark triad, moral disengagement, and host incivility DOI

Muhammad Vasil,

Prasanta Kr Chopdar, Sitanshu Sekhar Das

et al.

Journal of Hospitality Marketing & Management, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 27

Published: Jan. 11, 2025

Drawing on value co-destruction literature, moral disengagement, social exchange and trait activation theories, this study investigates the role of dark triad traits, host incivility peer-to-peer accommodation guests' behavior. Data was collected from 428 Indian Airbnb customers analyzed using partial least squares-structural equation modeling. Results show that among only psychopathy directly influences However, all three traits lead to behavior through disengagement. Host positively also moderates relationship between The offers a comprehensive understanding antecedents in accommodation. findings suggest P2P managers need instill accountability guests foster civil behaviors hosts prevent co-destruction.

Language: Английский

Citations

3

The Potential for Dark Tourism in Kazakhstan: An Overview of the Former Concentration Camps DOI Creative Commons
Aigerim Assylkhanova, Kamshat Mussina, Gyula Nagy

et al.

Tourism and Hospitality, Journal Year: 2025, Volume and Issue: 6(1), P. 9 - 9

Published: Jan. 15, 2025

The concept of dark tourism has attracted considerable attention in recent years. studies this field examine the convergence and morbidity. research problem lies understanding complex dynamics between preservation historical sites associated with Kazakhstan’s former gulags their role emerging sector. This paper explores tourist significance Kazakhstan through analysis interviews, legislation texts policy documents, data on visitor numbers. Our aim is to illuminate importance for tourism, educational value, stakeholders promotion these destinations. revealed various sometimes conflicting interests concerns stakeholders, including tourists, local communities, government institutions, private statistical provided valuable information demographics, preferences, trends Karlag Alzhir museums. These highlighted institutions demonstrated adaptability museums difficult times such as COVID-19 pandemic. During formation future policies, effective collaboration responsible practices, capacity building, sustainable marketing strategies are essential ethical management sites. Thus, can ensure that continues evolve a way respects integrity benefits while contributing broader goals education commemoration.

Language: Английский

Citations

1

A fogyasztói magatartás vizsgálata a sötét turizmusban – Egy szisztematikus irodalomkutatás eredményei DOI Creative Commons
B. Mészáros

Modern Geográfia, Journal Year: 2025, Volume and Issue: 20(1), P. 23 - 43

Published: Jan. 1, 2025

The aim of this research is to thoroughly examine the internal and external factors influencing consumer behavior in context dark tourism by systematically reviewing international literature on subject. This grounded analysis 30 scientific articles, identified through an extensive search Web Science Scopus databases, subsequently filtered based various parameters using systematic review (SLR) method. findings reveal that highly diverse varies significantly among individuals. It shaped such as psychological, demographic, psychographic characteristics, well influences like destination image social networks. However, existing does not adequately address combined assessment factors, thereby limiting a comprehensive understanding decision-making.

Language: Английский

Citations

0

Shadows of the past: an insight into dark tourism through online reviews and experiences DOI
Yavuz Selim Balcıoğlu, Ahmet Alkan Çelik, Erkut Altındağ

et al.

Journal of Tourism and Cultural Change, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 26

Published: March 3, 2025

Language: Английский

Citations

0

The paradoxical dance of consistency and inconsistency: How the interplay of UGC and business profile shapes hotel review usefulness DOI
Tong Yang, Jie Wu

Journal of Hospitality and Tourism Management, Journal Year: 2025, Volume and Issue: 63, P. 200 - 210

Published: April 26, 2025

Language: Английский

Citations

0

Is Scarcity Always Beneficial? Effects of Persuasive Cue Types in User-Generated Advertisements (UGAs) on Travelers’ Destination Interest DOI
Ziqi Guo, Lilei Wang, Doğan Gürsoy

et al.

Journal of Travel Research, Journal Year: 2025, Volume and Issue: unknown

Published: May 27, 2025

摘要 用户生成广告现已成为旅游消费者搜索目的地信息的重要渠道,如何充分利用这一商业趋势以发挥其积极作用,已成为亟待解决的问题。本文基于最少努力原则和个性化营销视角,将说服性线索引入到旅游用户生成广告领域,研究目的地用户生成广告说服性线索与消费者自恋对出游兴趣的影响,从而为细分市场及提升广告的营销效果提供策略支持。该研究通过设计三个情景实验进行实证检验,结果显示:带有稀缺性线索的用户生成广告能够激发高自恋消费者更积极的反应,而包含社会证明线索的用户生成广告对低自恋消费者的说服效果更为显著。此外,本研究引入目标框架作为另一种信息表达方式,系统探讨说服性线索、自恋与目标框架三者在影响潜在旅游消费者信息加工流畅性和出游兴趣方面的交互作用。本研究证实了消费者个体差异在旅游目的地营销中的重要作用,不仅为目的地用户生成广告的设计与呈现提供新的视角,也为个性化营销策略的制定提供宝贵见解。

Citations

0

Is Scarcity Always Beneficial? Effects of Persuasive Cue Types in User-Generated Advertisements (UGAs) on Travelers’ Destination Interest DOI
Ziqi Guo, Lilei Wang, Doğan Gürsoy

et al.

Journal of Travel Research, Journal Year: 2025, Volume and Issue: unknown

Published: May 31, 2025

User-generated advertisements (UGAs) have become key information sources for consumers seeking destination details. Tourism research into this business trend is needed. Guided by the least effort principle and a personalized marketing perspective, paper introduces persuasive cues (social-proof vs. scarcity) UGAs considering tourism consumers’ narcissism to segment market enhance these ads’ effectiveness. Three scenario-based experiments illuminate an intriguing phenomenon: featuring scarcity are more influential among high-narcissism tourists, whereas containing social-proof effective low-narcissism tourists. Our considers goal framing as another message attribute explore three-way interaction of cues, narcissism, goal-framed messages in influencing recipients’ processing fluency interest travel. Findings underscore importance understanding individual differences purposes. The results also offer new perspectives on UGAs, providing insights tailoring promotional campaigns diverse target groups.

Language: Английский

Citations

0

Light versus dark motives in dark tourism: a conceptualization from an ethical perspective DOI

Laura Czermak,

Ralf Vogler

Current Issues in Tourism, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 17

Published: Jan. 4, 2024

A light versus dark spectrum is a common tool to conceptualize tourism. The existing spectrums, however, have clear focus on destinations and attractions leave the tourist in particular ethical aspects of travel decision aside. As an answer this shortcoming, following proposes different approach. With newly developed spectrum, both motive are put into forefront determine shades darkness. It removing intuitive inconsistencies models by assessing shade darkness based either eudaemonic or hedonic motives. In addition, availability motives also assessed, considering framing impact planning activities time consideration process. new academia practitioners conceptual basis for discussions research about important ethics

Language: Английский

Citations

2

Temporal Dimensions of Crisis and Online Hotel Reviews: A Social Support Perspective of Narcissists During the Pandemic DOI
Salman Yousaf, Jong Min Kim

Cornell Hospitality Quarterly, Journal Year: 2024, Volume and Issue: 66(1), P. 71 - 84

Published: March 22, 2024

This study sought to investigate the impact of COVID-19 crisis on online reviewing behavior individuals with narcissistic traits. We conducted a textual analysis reviews submitted TripAdvisor.com for hotels in New York City, covering period from August 1, 2019, July 31, 2022. time frame allowed us examine phases before crisis, during early stages pandemic, and later crisis. observed that negative correlation between narcissism review ratings was less evident initial phase but became more pronounced as progressed. Conversely, positive perceived helpfulness stronger compared stages. suggests posting may serve form social support mechanism, particularly utilized by address their vulnerabilities, which apparent These findings open new avenues research have practical implications professionals hospitality, tourism, service industries, especially understanding consumer periods.

Language: Английский

Citations

2