Discreet initial trust construction in Internet healthcare services: the dual role of organizational and role signals (Preprint) DOI

Zhenjiang Zhang Zhenjiang Zhang,

L. Lai,

Weijian Xu

et al.

Published: Dec. 16, 2024

BACKGROUND The deepening development of Internet healthcare from empowering “non-core healthcare” to “core has brought about a “double-addition” paradox, which increases both value and risk, thus making the role patient trust, especially initial in services more prominent. This makes prominent.However, it is unclear what “observable” trust signals contribute generation services. OBJECTIVE study aims explore that drive prudent their roles by constructing testing signaling framework based on theory theory. METHODS A national online cross-sectional questionnaire was administered those with experience medical care (N=2027), results were analyzed using descriptive statistics optimal scale regression statistics. RESULTS Organizational competence (β= 0.43, p < .001) 0.41, had greatest impact cautious services; organizational goodwill 0.30, 0.31, greater services.Competence than signaling. Trust propensity played moderating -0.06, .01) versus -0.08, CONCLUSIONS Initial mainly driven signals, i.e., signals.Organizational consisting transmission effect services, effect.In future, design competitive mechanisms, user thinking, incentives authenticity audits should be used promote platforms doctors consistently send goodwill.These clarify directions focus perspective while proposing for trust.

Language: Английский

Population Recruitment Strategies in the Age of Bots: Insights from the What's on Your Plate Study DOI Creative Commons

Emily Elenio,

Alison Tovar,

John San Souce

et al.

Current Developments in Nutrition, Journal Year: 2025, Volume and Issue: unknown, P. 107442 - 107442

Published: April 1, 2025

Language: Английский

Citations

0
Identifying the challenges of a telecare system establishment for older adults and providing a solution: a qualitative study DOI Creative Commons

Forough Saraee,

Alireza Atashi,

Alireza Namazi Shabestari

et al.

BMC Geriatrics, Journal Year: 2025, Volume and Issue: 25(1)

Published: April 17, 2025

New approaches to health care delivery, including telecare, provide an opportunity address the challenges in aging population. Thus, this study aims identify of telecare system establishment for older adults Iran and a solution. The present research is qualitative inductive study. Accordingly, 19 semi-structured interviews are conducted with experts fields geriatrics, information technology management, informatics, services management. data analyzed by Braun & Clarke's thematic approach using MAXQDA. According results, classified into three categories: socio-cultural, structural-organizational, legal. Within socio-cultural domain, educational behavior-communicational particularly noteworthy. structural-organizational domain encompasses related workforce, policy, technical infrastructure, standardization, financial challenges. legal also includes security results indicated that faces numerous obstacles. EHealth initiatives their early stages, but it seems prerequisite establishing telemedicine creation electronic records.

Language: Английский

Citations

0
Discreet initial trust construction in Internet healthcare services: the dual role of organizational and role signals (Preprint) DOI

Zhenjiang Zhang Zhenjiang Zhang,

L. Lai,

Weijian Xu

et al.

Published: Dec. 16, 2024

BACKGROUND The deepening development of Internet healthcare from empowering “non-core healthcare” to “core has brought about a “double-addition” paradox, which increases both value and risk, thus making the role patient trust, especially initial in services more prominent. This makes prominent.However, it is unclear what “observable” trust signals contribute generation services. OBJECTIVE study aims explore that drive prudent their roles by constructing testing signaling framework based on theory theory. METHODS A national online cross-sectional questionnaire was administered those with experience medical care (N=2027), results were analyzed using descriptive statistics optimal scale regression statistics. RESULTS Organizational competence (β= 0.43, p < .001) 0.41, had greatest impact cautious services; organizational goodwill 0.30, 0.31, greater services.Competence than signaling. Trust propensity played moderating -0.06, .01) versus -0.08, CONCLUSIONS Initial mainly driven signals, i.e., signals.Organizational consisting transmission effect services, effect.In future, design competitive mechanisms, user thinking, incentives authenticity audits should be used promote platforms doctors consistently send goodwill.These clarify directions focus perspective while proposing for trust.

Language: Английский

Citations

0