Critical success and failure factors in the AI lifecycle: a knowledge graph-based ontological study DOI
Xinyue Hao, Emrah Demir, Daniel Eyers

et al.

Journal of Modelling in Management, Journal Year: 2025, Volume and Issue: unknown

Published: Feb. 14, 2025

Purpose The purpose of this study is to provide a holistic understanding the factors that either promote or hinder adoption artificial intelligence (AI) in supply chain management (SCM) and operations (OM). By segmenting AI lifecycle examining interactions between critical success failure factors, aims offer predictive insights can help proactively managing these ultimately reducing risk failure, facilitating smoother transition into AI-enabled SCM OM. Design/methodology/approach This develops knowledge graph model lifecycle, divided pre-development, deployment post-development stages. methodology combines comprehensive literature review for ontology extraction expert surveys establish relationships among ontologies. Using exploratory factor analysis, composite reliability average variance extracted ensures validity constructed dimensions. Pearson correlation analysis applied quantify strength significance entities, providing metrics labeling edges resource description framework. Findings identifies 11 dimensions integration OM: (1) setting clear goals standards; (2) ensuring accountable with leadership-driven strategies; (3) activating leadership bridge expertise gaps; (4) gaining competitive edge through partnerships advanced IT infrastructure; (5) improving data quality customer demand; (6) overcoming resistance via awareness benefits; (7) linking domain infrastructure robustness; (8) enhancing stakeholder engagement effective communication; (9) strengthening robustness change training governance; (10) using key performance indicators-driven reviews management; (11) accountability copyright integrity governance. Originality/value enhances decision-making by developing segments stages, introducing novel approach OM research. incorporating element uses graphs anticipate outcomes from These assist practitioners making informed decisions about use, overall

Language: Английский

Generative AI-enabled supply chain management: A coordination theory perspective DOI
Lixu Li, Yaoqi Liu, Yong Jin

et al.

International Journal of Production Economics, Journal Year: 2024, Volume and Issue: 277, P. 109388 - 109388

Published: Aug. 28, 2024

Language: Английский

Citations

6

Editorial: Navigating excellence: understanding and overcoming common causes of manuscript rejections in logistics and supply chain management research DOI Creative Commons
Ivan Russo, Chee Yew Wong

International Journal of Physical Distribution & Logistics Management, Journal Year: 2024, Volume and Issue: 54(2), P. 211 - 228

Published: May 4, 2024

Navigating excellence: understanding and overcoming common causes of manuscript rejections in logistics supply chain management researchIn the dynamic realm logistics, operations, International Journal Physical Distribution Logistics Management (IJPDLM) stands as a beacon for scholarly excellence, seeking to advance strategic issues these crucial domains.Since its inception 1970, IJPDLM has consistently emphasized intersection rigor, novelty, theory relevance.Since early 1990, Volume 20, Issue 1, with first online Issue, journal not only explored central theory-practice discourse but also advanced contributions by delving into rigorous approaches, novel perspectives, foundational theoretical frameworks realms strategy, decision-making, alignment customers in-depth corporate country case-studies.At heart IJPDLM's mission is commitment publish original research studies that are strategically focused, theoretically grounded contribute significantly body knowledge business physical retail distribution, purchasing, operations management.As custodian empirical methodology stronghold papers strong basis, places premium on quality, relevance impact it disseminates.The aims merely provide platform publication foster community scholars who engage thoughtful influential research, pushing boundaries our (LSCM).In aligning broader goals IJPDLM, editorial team recognizes importance judicious thorough review process.While essential, faster cycles an increased volume published manuscripts must compromise journal's maintaining high-quality standards.The decision-making process, exemplified "reject resubmit" option, reflects dedication supporting authors refining enhancing their work offering details about weaknesses.However, any certain may face rejection due specific impede standards.In academic life, rejection, depicted this editorial, well-known experience every scholar.As Editors, around four out five decisions we make involve rejections, norm shared premier LSCM journals.Our constructive, supportive feedback underscores tone alleviating disappointment associated outcomes.In shed light primary reasons encountered each representing facet integrity work:(1) Superficial/inappropriate use theory(2) Lack novelty.

Language: Английский

Citations

5

The impact of new generative AI chatbots on the switch point (SP): toward an artificial emotional awareness (AEA) DOI
Marialuisa Saviano, Asha Thomas, Marzia Del Prete

et al.

European Journal of Innovation Management, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 27, 2025

Purpose This paper aims to contribute the discussion on integrating humans and technology in customer service within framework of Society 5.0, which emphasizes growing role artificial intelligence (AI). It examines how effectively new generative AI-based chatbots can handle emotions explores their impact determining point at a customer–machine interaction should be transferred human agent prevent disengagement, referred as Switch Point (SP). Design/methodology/approach To evaluate capabilities managing emotions, ChatGPT-3.5, Gemini Copilot are tested using Trait Emotional Intelligence Questionnaire Short-Form (TEIQue-SF). A reference is developed illustrate shift Findings Using four-intelligence (mechanical, analytical, intuitive empathetic), this study demonstrates that, despite advancements AI’s ability address service, even most advanced chatbots—such ChatGPT, Copilot—still fall short replicating empathetic (HI). The concept emotional awareness (AEA) introduced characterize AI understanding triggering SP. complementary rather than replacement perspective HI proposed, highlighting Research limitations/implications exploratory nature requires further theoretical development empirical validation. Practical implications has only an character with respect possible real introduction collaborative approaches integration 5.0. Originality/value Customer Relationship Management managers use proposed guide adopt dynamic approach HI–AI collaboration AI-driven service.

Language: Английский

Citations

0

Data-Driven Digital Transformation in Operations and Supply Chain Management DOI
Konstantina Spanaki, Denis Dennehy, Θάνος Παπαδόπουλος

et al.

International Journal of Production Economics, Journal Year: 2025, Volume and Issue: unknown, P. 109599 - 109599

Published: March 1, 2025

Language: Английский

Citations

0

Generative artificial intelligence in tourism management: An integrative review and roadmap for future research DOI
Hengyun Li, Jianpu Xi, Cathy H. C. Hsu

et al.

Tourism Management, Journal Year: 2025, Volume and Issue: 110, P. 105179 - 105179

Published: March 31, 2025

Language: Английский

Citations

0

The transformative power of generative AI for supply chain management: Theoretical framework and agenda DOI
Huamin Wu, Guo Li, Dmitry Ivanov

et al.

Frontiers of Engineering Management, Journal Year: 2025, Volume and Issue: unknown

Published: March 29, 2025

Language: Английский

Citations

0

The interplay between artificial intelligence, production systems, and operations management resilience DOI
Samuel Fosso Wamba, Maciel M. Queiroz, Eric W.T. Ngai

et al.

International Journal of Production Research, Journal Year: 2024, Volume and Issue: 62(15), P. 5361 - 5366

Published: July 1, 2024

Language: Английский

Citations

4

A review on unsupervised learning algorithms and applications in supply chain management DOI Creative Commons
Benjamin Rolf,

Alexander Beier,

Ilya Jackson

et al.

International Journal of Production Research, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 51

Published: Aug. 19, 2024

Due to pressing challenges such as high market volatility, complex global logistics, geopolitical turmoil and environmental sustainability, compounded by radical events the COVID-19 pandemic, complexity of supply chain management has reached unprecedented levels. Together with increasing data availability computing power, machine learning algorithms can help address these challenges. In particular, unsupervised be invaluable in extracting new knowledge from unstructured, unlabelled data. This article systematically reviews current state research on techniques management. We propose a classification framework that categorises literature sample based drivers, sectors, sources, UL algorithms, reveal following insights. The most common applications are information processing typical operations optimisation problems location planning vehicle routing. From an algorithmic perspective, clustering other traditional dominate recent approaches, owing their popularity simplicity, robustness accessibility. More advanced generative have been slow gain acceptance. contrast paradigms, mainly plays supporting role. large number publications using real-world confirms importance maturity

Language: Английский

Citations

4

Mapping the evolution of generative AI: insights from bibliometric research DOI
Sunil Pathak, Ramnath Krishnan Pallasena

Journal of Decision System, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 30

Published: Jan. 2, 2025

Generative Artificial Intelligence (Gen-AI) marks a pivotal milestone in the capabilities of machine and (AI) to create new content, designs, solutions autonomously. While there has been notable surge on Gen-AI research recently, comprehensive systematic reviews remain limited. Motivated by rising investments, excitement due its potential, we present state-of-the-art bibliometric review research, utilising 5346 scholarly articles between 2015 2024. The study employs several methods such as citation, co-citation centrality analysis uncover field's intellectual core. We also trace development maturity field applying Lotka's law, Bradford critical milestones. reveals four core themes from which relate (a) Advancements Architecture Frameworks, (b) Applications, (c) Model Validation Benchmarking, (d) Systemic Considerations. paper recommends actionable future directions, testable propositions under each theme.

Language: Английский

Citations

0

Proposition d’un framework intégratif IA-process pour la transformation digitale profonde de la supply chain DOI
Samia Chehbi Gamoura, Youssef Lahrichi, David Damand

et al.

Logistique & Management, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 16

Published: Jan. 24, 2025

Citations

0