You, Me, and the AI: The Role of Third‐Party Human Teammates for Trust Formation Toward AI Teammates DOI
Türkü Erengin, Roman Briker,

Simon B. de Jong

et al.

Journal of Organizational Behavior, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 1, 2025

ABSTRACT As artificial intelligence (AI) becomes increasingly integrated in teams, understanding the factors that drive trust formation between human and AI teammates crucial. Yet, emergent literature has overlooked impact of third parties on human‐AI teaming. Drawing from social cognitive theory teams research, we suggest how much a teammate perceives an as trustworthy, engages behaviors toward AI, determines focal employee's perceptions behavior this teammate. Additionally, propose these effects hinge trustworthiness . We test predictions across two studies: (1) online experiment comprising individuals with work experience examines disembodied trustworthiness, (2) incentivized observational study investigates embodied AI. Both studies reveal teammate's perceived of, in, strongly predict behavioral Furthermore, relationship vanishes when employees perceive their less trustworthy. These results advance our third‐party formation, providing organizations insights for managing influences teams.

Language: Английский

The impending disruption of creative industries by generative AI: Opportunities, challenges, and research agenda DOI
Joseph Amankwah‐Amoah, Samar Abdalla, Emmanuel Mogaji

et al.

International Journal of Information Management, Journal Year: 2024, Volume and Issue: 79, P. 102759 - 102759

Published: Feb. 8, 2024

Language: Английский

Citations

50

Is it the end of the technology acceptance model in the era of generative artificial intelligence? DOI
Emmanuel Mogaji, Giampaolo Viglia, Pallavi Srivastava

et al.

International Journal of Contemporary Hospitality Management, Journal Year: 2024, Volume and Issue: 36(10), P. 3324 - 3339

Published: Jan. 17, 2024

Purpose The technology acceptance model (TAM) is a widely used framework explaining why users accept new technologies. Still, its relevance questioned because of evolving consumer behavior, demographics and technology. Contrary to research paper or systematic literature review, the purpose this critical reflection discuss TAM's limitations in hospitality tourism research. Design/methodology/approach This uses reflective approach, enabling comprehensive review synthesis recent academic on TAM. evaluation encompasses historical trajectory, evolutionary growth, identified and, more specifically, context Findings within revolve around individual-centric perspective, limited scope, static nature, cultural applicability reliance self-reported measures. Research limitations/implications To optimize efficacy, authors propose several strategic recommendations. These include embedding TAM specific industry, delving into TAM-driven artificial intelligence adoption, integrating industry-specific factors, acknowledging nuances using methods, such as mixed methods approach. It imperative for researchers critically assess suitability their studies be open exploring alternative models that can adeptly navigate distinctive dynamics industry. Originality/value prompts profound exploration adoption dynamic sector, makes insightful inquiries future potential presents

Language: Английский

Citations

37

Higher Education’s Generative Artificial Intelligence Paradox: The Meaning of Chatbot Mania DOI Open Access

Juergen Rudolph,

Fadhil Mohamed Mohamed Ismail,

Ştefan Popenici

et al.

Journal of University Teaching and Learning Practice, Journal Year: 2024, Volume and Issue: 21(06)

Published: April 19, 2024

Higher education is currently under a significant transformation due to the emergence of generative artificial intelligence (GenAI) technologies, hype surrounding GenAI and increasing influence educational technology business groups over tertiary education. This commentary, prepared for Special Issue Journal University Teaching & Learning Practice (JUTLP) on “Enhancing student engagement using Artificial Intelligence (AI) chatbots,” delves into complex landscape opportunities threats that AI chatbots, including ChatGPT, introduce realm higher We argue while offers promise in enhancing pedagogy, research, administration, support, concerns around academic integrity, labour displacement, embedded biases, environmental sustainability, increased commercialisation, regulatory gaps necessitate critical approach. Our commentary advocates development literacy among educators students, emphasising necessity foster an environment responsible innovation informed use AI. posit successful integration must be grounded principles ethics, equity, prioritisation aims human values. By offering nuanced exploration these issues, our contribute ongoing discourse how institutions can navigate rise GenAI, ensuring technological advancements benefit all stakeholders upholding core

Language: Английский

Citations

33

From Industry 4.0 Digital Manufacturing to Industry 5.0 Digital Society: a Roadmap Toward Human-Centric, Sustainable, and Resilient Production DOI Creative Commons
Morteza Ghobakhloo, Hannan Amoozad Mahdiraji, Mohammad Iranmanesh

et al.

Information Systems Frontiers, Journal Year: 2024, Volume and Issue: unknown

Published: Feb. 22, 2024

Abstract The present study addresses two critical controversies surrounding the emerging Industry 5.0 agenda. Firstly, it seeks to elucidate driving forces behind accelerated momentum of agenda amidst ongoing digital industrial transformation. Secondly, explores how agenda’s sustainability values can be effectively realised. conducted a comprehensive content-centric literature synthesis and identified 4.0 shortcomings adversely impacted values. Furthermore, implements novel approach that determines in what order functions should leveraged promote objectives 5.0. Results reveal has benefited economic environmental most at organisational supply chain levels. Nonetheless, micro meso-social have been by 4.0. Similarly, worryingly detrimental macro like social or growth equality. These contradictory implications pulled However, results nine that, when appropriately correct order, offer important for realising socio-environmental goals For example, under extreme unpredictability business world uncertainties, first leverage automation integration capabilities gain necessary cost-saving, resource efficiency, risk management capability, antifragility allow them introduce sustainable innovation into their model without jeopardising survival. Various scenarios empowering knowledge practice.

Language: Английский

Citations

32

Revolutionizing generative pre-traineds: Insights and challenges in deploying ChatGPT and generative chatbots for FAQs DOI
Feriel Khennouche, Youssef Elmir, Yassine Himeur

et al.

Expert Systems with Applications, Journal Year: 2024, Volume and Issue: 246, P. 123224 - 123224

Published: Jan. 19, 2024

Language: Английский

Citations

31

Enhancing trust in online grocery shopping through generative AI chatbots DOI Creative Commons
Debarun Chakraborty, Arpan Kumar Kar, Smruti Patre

et al.

Journal of Business Research, Journal Year: 2024, Volume and Issue: 180, P. 114737 - 114737

Published: May 24, 2024

Generative Artificial Intelligence (GAI) is witnessing a lot of adoption across industries, but literature yet to fully document the nuances these applications. We develop comprehensive framework for understanding factors that affect trust in online grocery shopping (OGS) using GAI chatbots. Our exploratory study was conducted via interviews, which helped build our model. integrate Elaboration Likelihood Model (ELM) and Status Quo Bias (SQB) theory Unified Framework Trust on Technology Platforms. In confirmatory study, by analyzing 372 responses from users, structural equation modelling (SEM), we initially validate path Subsequently, used fuzzy set qualitative comparative analysis (fsQCA) check causal combinations explain different levels. Apart perceived regret avoidance, all other had significant effect attitude trust. Perceived anthropomorphism moderated associations between interaction quality, credibility, threat, attitude.

Language: Английский

Citations

30

A Primer on Generative Artificial Intelligence DOI Creative Commons
Faisal Kalota

Education Sciences, Journal Year: 2024, Volume and Issue: 14(2), P. 172 - 172

Published: Feb. 7, 2024

Many educators and professionals in different industries may need to become more familiar with the basic concepts of artificial intelligence (AI) generative (Gen-AI). Therefore, this paper aims introduce some AI Gen-AI. The approach explanatory is first underlying concepts, such as intelligence, machine learning, deep neural networks, large language models (LLMs), that would allow reader better understand AI. also discusses applications implications on businesses education, followed by current challenges associated

Language: Английский

Citations

29

AI hype as a cyber security risk: the moral responsibility of implementing generative AI in business DOI Creative Commons
Declan Humphreys, Abigail Koay, Dennis Desmond

et al.

AI and Ethics, Journal Year: 2024, Volume and Issue: 4(3), P. 791 - 804

Published: Feb. 23, 2024

Abstract This paper examines the ethical obligations companies have when implementing generative Artificial Intelligence (AI). We point to potential cyber security risks are exposed rushing adopt AI solutions or buying into “AI hype”. While benefits of for business been widely touted, inherent associated less well publicised. There growing concerns that race integrate is not being accompanied by adequate safety measures. The rush buy hype and fall behind competition potentially exposing broad possibly catastrophic cyber-attacks breaches. In this paper, we outline significant threats models pose, including ‘backdoors’ in could compromise user data risk ‘poisoned’ producing false results. light these concerns, discuss moral considering principles beneficence, non-maleficence, autonomy, justice, explicability. identify two examples concern, overreliance over-trust AI, both which can negatively influence decisions, leaving vulnerable threats. concludes recommending a set checklists implementation environment minimise based on discussed responsibilities concern.

Language: Английский

Citations

29

Exploring the potential of AI-driven optimization in enhancing network performance and efficiency DOI Creative Commons

Uchenna Joseph Umoga,

Enoch Oluwademilade Sodiya,

Ejike David Ugwuanyi

et al.

Magna Scientia Advanced Research and Reviews, Journal Year: 2024, Volume and Issue: 10(1), P. 368 - 378

Published: Feb. 28, 2024

The exponential growth of network complexity and data volume in modern digital ecosystems has underscored the need for innovative approaches to optimize performance efficiency. This paper delves into potential AI-driven optimization techniques addressing this imperative. Leveraging artificial intelligence (AI) algorithms such as machine learning deep learning, study investigates how AI can revolutionize management operation achieve higher levels reliability. Through a comprehensive review existing literature case studies, elucidates fundamental principles, methodologies, applications diverse environments. It examines analyze vast amounts data, identify patterns, make data-driven decisions configurations, routing protocols, resource allocation strategies. Moreover, explores enhance security, fault tolerance, scalability by autonomously detecting mitigating threats vulnerabilities. Review succinctly encapsulates main findings insights derived from analysis, emphasizing transformative efficiency enhancement. underscores benefits automating complex tasks, reducing operational overhead, adapting dynamically changing conditions user demands. Additionally, discusses challenges considerations associated with implementation techniques, including algorithmic bias, privacy concerns, ethical implications. In conclusion, critical role evolving operation. advocates continued research development efforts aimed at harnessing full unlock new infrastructures. By embracing approaches, organizations streamline operations, improve experience, drive innovation era.

Language: Английский

Citations

29

How to build a competitive advantage for your brand using generative AI DOI
Yuanyuan Cui, Patrick van Esch, Steven E. Phelan

et al.

Business Horizons, Journal Year: 2024, Volume and Issue: 67(5), P. 583 - 594

Published: May 20, 2024

Language: Английский

Citations

29