Algorithmic Innovations: Pioneering the Future of Library Services DOI
Phayung Meesad, Anirach Mingkhwan

Studies in big data, Journal Year: 2024, Volume and Issue: unknown, P. 57 - 97

Published: Jan. 1, 2024

Language: Английский

Enhancing public service delivery efficiency: Exploring the impact of AI DOI Creative Commons
Abhinandan Kulal, Habeeb Ur Rahiman,

Harinakshi Suvarna

et al.

Journal of Open Innovation Technology Market and Complexity, Journal Year: 2024, Volume and Issue: 10(3), P. 100329 - 100329

Published: June 26, 2024

This study aims to investigate the impact of Artificial Intelligence (AI) adoption on public service delivery efficiency in India. It addresses a significant gap existing literature by investigating AI India, context that has not been extensively explored. Through comparative analysis approach, assesses effectiveness applications enhancing delivery. The quantitative research design employed draws previous integration governance and focuses Chief Information Officers (CIOs) as primary respondents. findings reveal improvements citizen-centric services municipal processes due adoption. However, human-centric aspects is found be moderate. also underscores importance infrastructure readiness for successful implementation. Notably, only 25 % organizations were possessing advanced technological infrastructure. original its focus respondents approach assess offers valuable insights policymakers practitioners. Emphasizing need effective policies development, it highlights potential eliminate corruption risks enhance overall transparency mechanisms.

Language: Английский

Citations

25

Local Government Cybersecurity Landscape: A Systematic Review and Conceptual Framework DOI Creative Commons

Sk Tahsin Hossain,

Tan Yiğitcanlar, Kien Nguyen

et al.

Applied Sciences, Journal Year: 2024, Volume and Issue: 14(13), P. 5501 - 5501

Published: June 25, 2024

Local governments face critical challenges in the era of digital transformation, balancing responsibility safeguarding resident information and administrative documents while maintaining data integrity public trust. These responsibilities become even more as they transition into smart cities adopting advanced technological innovations to revolutionize governance, enhance service delivery, foster sustainable resilient urban environments. Technological advancements like Internet-of-Things devices artificial intelligence-driven approaches can provide better services residents, but also expose local cyberthreats. There has been, nonetheless, very little study on cybersecurity issues from government perspective, multifaceted nature settings is scattered fragmented, highlighting need for a conceptual understanding adequate action. Against this backdrop, aims identify key components governmental context through systematic literature review. This review further extends development framework providing comprehensive government’s landscape. makes significant contribution academic professional domains policies within context, offering valuable insights decision-makers, practitioners, academics. helps vulnerabilities, enabling stakeholders recognize shortcomings their implement effective countermeasures safeguard confidential documents. Thus, findings inform policy cybersecurity-aware prepared.

Language: Английский

Citations

12

Democratic Erosion of Data-Opolies: Decentralized Web3 Technological Paradigm Shift Amidst AI Disruption DOI Creative Commons
Igor Calzada

Big Data and Cognitive Computing, Journal Year: 2024, Volume and Issue: 8(3), P. 26 - 26

Published: Feb. 26, 2024

This article investigates the intricate dynamics of data monopolies, referred to as “data-opolies”, and their implications for democratic erosion. Data-opolies, typically embodied by large technology corporations, accumulate extensive datasets, affording them significant influence. The sustainability such practices is critically examined within context decentralized Web3 technologies amidst Artificial Intelligence (AI) disruption. Additionally, explores emancipatory datafication strategies counterbalance dominance data-opolies. It presents an in-depth analysis two emergent phenomena emerging landscape: People-Centered Smart Cities Datafied Network States. a paradigm shift in governance advocates joint efforts establish equitable ecosystems, with emphasis on prioritizing sovereignty achieving digital self-governance. elucidates remarkable roles (i) blockchain, (ii) autonomous organizations (DAOs), (iii) cooperatives empowering citizens have control over personal data. In conclusion, introduces forward-looking examination technologies, outlining timely path toward more transparent, inclusive, data-driven democracy. approach challenges prevailing data-opolies offers framework regenerating datafied democracies through technologies.

Language: Английский

Citations

11

Unlocking Artificial Intelligence Adoption in Local Governments: Best Practice Lessons from Real-World Implementations DOI Creative Commons
Tan Yiğitcanlar, Anne David, Wenda Li

et al.

Smart Cities, Journal Year: 2024, Volume and Issue: 7(4), P. 1576 - 1625

Published: June 28, 2024

In an era marked by rapid technological progress, the pivotal role of Artificial Intelligence (AI) is increasingly evident across various sectors, including local governments. These governmental bodies are progressively leveraging AI technologies to enhance service delivery their communities, ranging from simple task automation more complex engineering endeavours. As governments adopt AI, it imperative understand functions, implications, and consequences these advanced technologies. Despite growing importance this domain, a significant gap persists within scholarly discourse. This study aims bridge void exploring applications context government provision. Through inquiry, seeks generate best practice lessons for smart city initiatives. By conducting comprehensive review grey literature, we analysed 262 real-world implementations 170 worldwide. The findings underscore several key points: (a) there has been consistent upward trajectory in adoption over last decade; (b) China, US, UK at forefront adoption; (c) among technologies, natural language processing robotic process emerge as most prevalent ones; (d) primarily deploy 28 distinct services; (e) information management, back-office work, transportation traffic management leading domains terms adoption. enriches existing body knowledge providing overview current sphere governance. It offers valuable insights policymakers decision-makers considering adoption, expansion, or refinement urban Additionally, highlights using guide successful integration optimisation future projects, ensuring they meet evolving needs communities.

Language: Английский

Citations

10

How e-government and green technology innovation affect carbon emissions: Evidence from resource-rich countries in the Shanghai Cooperation Organization DOI Creative Commons

Fang Li,

Jiale Yan

Energy Reports, Journal Year: 2024, Volume and Issue: 12, P. 4026 - 4033

Published: Oct. 7, 2024

Language: Английский

Citations

5

Chatbot Democracy DOI
Nicholas Croce

Perspectives on Public Management and Governance, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 27, 2025

Abstract What will be the role of chatbots in 21st century democratic processes? Considering potential implementations artificial intelligence (AI) “chatbots” or large language models (LLMs) with a natural processing (NLP) interface for use public administration, policy-making, and deliberative processes, this essay explores representative access-boosting roles such chatbots: how they could supplement constituent services, increase access to government programs, facilitate deliberation, perhaps even act as posthuman representatives within process. The reviews burgeoning, multi-disciplinary academic literature dealing both contexts—literature that probes questions utility, representational ethics, equity access. concludes an itinerary further thinking research, emphasizing importance impact formative evaluation.

Language: Английский

Citations

0

The Influence of Public Expectations on Simulated Emotional Perceptions of AI-Driven Government Chatbots: A Moderated Study DOI Creative Commons
Yuanyuan Guo, Peng Dong,

Beichen Lu

et al.

Journal of theoretical and applied electronic commerce research, Journal Year: 2025, Volume and Issue: 20(1), P. 50 - 50

Published: March 11, 2025

This study focuses on the impact of technological changes, particularly development generative artificial intelligence, government–citizen interactions in context government services. From a psychological perspective with an emphasis governance theory and emotional contagion theory, it examines public perceptions simulated emotions governmental chatbots investigates moderating role age. Data were collected through multi-stage stratified purposive sampling method, yielding 194 valid responses from original distribution 300 experimental questionnaires between 24 September 13 October 2023. The findings reveal that expectations significantly enhance perception chatbots, this effect being stronger among older individuals. Age shows significant main interaction effects, indicating different age groups perceive capabilities differently. highlights transformative intelligence importance integrating AI technology into It calls for governments to pay attention experience.

Language: Английский

Citations

0

Development and empirical examination of the acceptance of a hazard identification and safety training system based on VR technology DOI
Mian Yan,

Cang Deng,

Jiarong Gao

et al.

Safety Science, Journal Year: 2025, Volume and Issue: 187, P. 106853 - 106853

Published: March 14, 2025

Language: Английский

Citations

0

An Analysis of Federal and Municipal Chatbots in Germany DOI
Verena Traubinger, Sebastian Heil, Julián Grigera

et al.

Lecture notes in computer science, Journal Year: 2025, Volume and Issue: unknown, P. 200 - 216

Published: Jan. 1, 2025

Language: Английский

Citations

0

To “In-House” or To Outsource? Artificial Intelligence in Canadian Local Governments DOI

Sichen Wan,

Renée Sieber

Journal of Urban Technology, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 21

Published: April 28, 2025

Language: Английский

Citations

0