Business Process Management Journal, Journal Year: 2025, Volume and Issue: 31(8), P. 67 - 103
Published: Feb. 26, 2025
Purpose This research aims at investigating how business process management capabilities (BPMC) impact the effectiveness of sustainable digital transformation (ESDT). Furthermore, it delves into mediation dynamic decision-making (DDM) in relationship between BPMC and ESDT. Design/methodology/approach employed hypothetico-deductive technique. The statistical database was generated from sample 712 respondents small medium companies (SMEs) Vietnam, utilizing convenience snowball sampling methods. two-step structural equation modeling, supported by SmartPLS version 4.1.0.9 AMOS 28, to assess measurement model, while used evaluate model. Findings results analysis emphasize significant positive correlations proposed constructs related significance effect size. indicated that had a beneficial on partially mediated DMM. Practical implications salient point emphasized practitioners should prioritize enhancing focus DDM, as this would significantly facilitate more comprehensive solutions, enabling SMEs achieve optimal success transformation. Policymakers government influencers are urged concentrate innovative attributes ensure conducive environment for implementation innovation enacting regulations promote application technology. Originality/value findings study will broaden scholars’ understanding influence originality is provide directions advancing studies role DDM context
Language: Английский
Citations
0Sustainable Development, Journal Year: 2025, Volume and Issue: unknown
Published: April 21, 2025
ABSTRACT Understanding the interplay between technology adoption (TA) and human skills is crucial for researchers, practitioners, policymakers. However, firm‐level evidence on patterns of adopting TA their relationship with limited. This study addresses this gap by analyzing an extensive dataset spanning from 2007 to December 2024. Through a comprehensive literature review empirical analysis, research identifies key factors influencing adoption, barriers impact productivity efficiency, competitive advantage, economic growth, environmental impact, transfer mechanisms, capacity building, role international organizations outcomes associated TA. Smaller firms, however, face challenges in implementing upskilling strategies similar those larger firms. disparity has significant implications dynamics, warranting attention managers The provides valuable insights policymakers, industry stakeholders, academics, highlighting areas intervention future research. Additionally, needs recognize success factors, new circular business models, innovative frameworks. examination will create opportunities researchers explore novel dimensions field
Language: Английский
Citations
0Journal of Quality Assurance in Hospitality & Tourism, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 35
Published: Aug. 1, 2024
This study examines chatbot technology from a business perspective and aims to provide empirical evidence for adoption by travel agencies. We have collected data 356 agency officials based on the – organization environment (TOE) framework model of goal-directed behavior (MGB). The were analyzed using structural equation modeling (SEM) with SmartPLS. findings showed that relative advantage, technological orientation, perceived trends positively influence attitudes toward chatbots. Surprisingly, firm size complexity found no significant impact attitude chatbots, contrary previous research. Additionally, highlights behavioral desire agencies chatbots strongly predicts their intention adopt them. Overall, this provides traditional brick-and-mortar
Language: Английский
Citations
0Published: Jan. 1, 2024
Language: Английский
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