Racial discrimination in online booking: how profile pictures affect host behaviors and platform actions DOI
Chunhong Li, Juan Luis Nicolau, Xianwei Liu

et al.

Journal of Hospitality Marketing & Management, Journal Year: 2024, Volume and Issue: 33(8), P. 1153 - 1161

Published: Aug. 13, 2024

Research has shown that racial discrimination is detrimental to the ethnic minorities in accommodation and hospitality sectors. However, whether happens during stage of online booking before check-in remains unclear. Leveraging a natural experiment anti-discrimination policy implemented on Airbnb face recognition techniques identify information hosts guests, this study reveals racism from against guests indeed exists booking. The results indicate monthly proportion increases 5% after launch policy. We also find between which was not documented previous studies. Moreover, relieving plays bigger role among with severe discrimination. These findings are critical for platforms set policies.

Language: Английский

Understanding tourist barriers and personality influences in embracing generative AI for travel planning and decision-making DOI Creative Commons
Siamak Seyfi, Myung Ja Kim, Amin Nazifi

et al.

International Journal of Hospitality Management, Journal Year: 2025, Volume and Issue: 126, P. 104105 - 104105

Published: Jan. 15, 2025

Language: Английский

Citations

5

Factors influencing behavioral intention to use facial recognition payment in the restaurant industry: a comparative analysis of China and Malaysia DOI
Teng Yu, Ai Ping Teoh, Junyun Liao

et al.

Journal of Travel & Tourism Marketing, Journal Year: 2025, Volume and Issue: 42(2), P. 222 - 247

Published: Jan. 27, 2025

Language: Английский

Citations

1

Critical determinants of intentions to revisit smart hotels: an examination of smart service interactional experience, emotions, and technophilia DOI Creative Commons
Muhammad Ashfaq, Irfan Ulhaq, Hiep Pham

et al.

Journal of Hospitality Marketing & Management, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 24

Published: Feb. 18, 2025

Language: Английский

Citations

0

Exploring Factors Influencing Word-of-Mouth Intentions for AI Profile Picture Generation Services: Evidence from the TAM, Self-Presentation Theory, and Perceived Risk Theory DOI
Xiangying Zhao, Shunan Zhang, Seungjong Sun

et al.

International Journal of Human-Computer Interaction, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 9

Published: March 20, 2025

Language: Английский

Citations

0

Promoting sustainable hospitality: examining the impact of voice assistant recommendations on customer engagement in pre-travel decision-making: moderating effects of use purpose and cultural orientation DOI Creative Commons
Han-Ling Jiang,

Lin-Hua Lu,

Tsunwai Wesley Yuen

et al.

Journal of Hospitality Marketing & Management, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 39

Published: March 26, 2025

Language: Английский

Citations

0

Artificial intelligence (AI) technology, its applications and the use of AI powered devices in hospitality service experience creation and delivery DOI
Doğan Gürsoy

International Journal of Hospitality Management, Journal Year: 2025, Volume and Issue: unknown, P. 104212 - 104212

Published: March 1, 2025

Language: Английский

Citations

0

Navigating workplace technological challenges: the role of technology curiosity and peace of mind in enhancing employee work-life wellbeing and work pleasure DOI
Dori Davari, Seongseop Kim

Journal of Hospitality Marketing & Management, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 24

Published: April 4, 2025

Language: Английский

Citations

0

Does personal anxiety matter? A study on consumers’ discontinuation intention of using the Alipay e-wallet system DOI

Huan Na Liu,

Yang Tian, Tak Jie Chan

et al.

Journal of Science and Technology Policy Management, Journal Year: 2025, Volume and Issue: unknown

Published: April 10, 2025

Purpose This research aims to investigate the determinants of discontinuance intention Malaysian consumers use Alipay. An integrated model was proposed drawing on theoretical principle Mental Accounting Theory (MAT) and Perceived Risk (TPR). study extends MAT-TPR in Alipay context by assessing impact product-related factors including security risk, privacy risk perceived complexity, testing moderating influence personal anxiety, as a personal-related factor. Design/methodology/approach To achieve objective empirical study, data were obtained from 407 analyzed through PLS-SEM. Findings The findings reported that significant inhibitors, significantly while anxiety moderates complexity. Practical implications provide policymakers service providers with insights guidelines enhance postadoption usage reducing key obstacles such risks. In addition, it helps marketers understand formation consumers’ decision-making process. Originality/value contributes literature integrating MAT TPR examining role context.

Language: Английский

Citations

0

Examining the behavioral determinants of AI adoption in higher education: a focus on perceptional factors and demographic differences DOI

Anum Zahid Syed,

Zeeshan Hyder Memon,

Kamran Khan

et al.

On the Horizon The International Journal of Learning Futures, Journal Year: 2025, Volume and Issue: unknown

Published: April 17, 2025

Purpose Artificial intelligence (AI) has seen considerable growth recently and is denoted as an emerging technology, particularly in educational settings. This study aims to explain the students’ perceptions behavioral factors adopting AI. paper utilized gender country differences explore adoption patterns influenced by perceptual factors, including AI literacy, anxiety, self-efficacy, relevance, perceived enjoyment. Design/methodology/approach A survey was conducted on Malaysian students using purposive sampling. The finalized sample of 391 respondents tested MS Excel, SPSS SmartPLS obtain results. Moreover, observe differences, this used multigroup analysis based country. Findings found that theoretical strongly influence intention adopt higher education. self-efficacy enjoyment affect ease use (PEOU). PEOU, relevance subjective norms usefulness (PU). In addition, both PU PEOU shape attitudes intentions their learning. Originality/value garnered significant attention from consumers organizations. specifically focuses students, shedding light perceptual, social influencing

Language: Английский

Citations

0

Aligning agility and proactive market orientation to get ready for Industry 4.0: stop lagging, start logging (In) DOI Creative Commons
Clara Cubillas‐Para, Eva Tomaseti Solano,

Juan‐Gabriel Cegarra‐Navarro

et al.

European Journal of Management and Business Economics, Journal Year: 2025, Volume and Issue: unknown

Published: April 24, 2025

Purpose The integration of Industry 4.0 technologies such as robotics and artificial intelligence is transforming the hotel industry. This study aims to identify factors that strengthen readiness for 4.0, focusing on agility a core capability market orientation strategic approach effectively leverage these technological advancements. Design/methodology/approach A quantitative analysis conducted using data collected from sample 198 Spanish managers. PLS-SEM methodology SmartPLS4 software have been used perform analyses. Findings Our findings underscore crucial role organizational in overcoming structural inertia challenging established patterns, drawing dynamic capabilities theory. prepares hotels detect latent demands adopt proactive advances, enhancing their ability thrive an increasingly environment. Practical implications results show importance managers adopting agile structures recognizing value or prepare successfully adapt digital change. Originality/value originality this lies its pioneering empirically examine influence filling critical gaps literature. sheds light interplay variables tourism context, which experiencing rapid advances.

Language: Английский

Citations

0