Unlocking the buffering role of total quality management: how organisational intangible resources shape innovation performance in dynamic and uncertain environments DOI
Samuel Koomson

European Business Review, Journal Year: 2024, Volume and Issue: unknown

Published: Nov. 9, 2024

Purpose The purpose of this paper is to demonstrate how total quality management (TQM) buffers the adverse effect market dynamism (MKD) on banking industry innovation performance (INP) using resource-based theory. Design/methodology/approach This creates and explores a conceptual framework by evaluating perspectives 260 chief executive officers from different branches 21 ISO 27001 PCI-DSS-accredited banks over two time periods. product indicator approach was used in moderation analysis, with path being significant at 5% ( t > 1.96). study support for innovation, innovative leadership, strategic agility slack resources as control variables INP. analysis done SmartPLS version 4.1.0.6. Findings As hypothesised, MKD had negative influence INP ß = −0.326, 5.341). TQM neutralised MKD’s impacts positive manner 0.127, 2.680). Research limitations/implications paves way upcoming research explore may improve presence other environmental dynamics like technological dynamism, competitive intensity government regulation industry. External trends have impact industries, necessitating additional these areas. Practical implications Bank managers can manipulate strategy shape INP, thereby revealing TQM’s value. Top teams consider prioritising allocating more initiatives. Banks that successfully use methodology are able turn dynamic uncertain environment into opportunities growth differentiation. Originality/value To best author’s knowledge, first display detrimental It offers attempt challenging previous studies somewhat assumed encourages be innovative, proving them otherwise, changing narrative literature stimulating further debate.

Language: Английский

Digitization of public financial management: Trends and applications in the scientific literature DOI Creative Commons
Miguel Ángel Valles Coral, Keller Sánchez Dávila

Revista Cientifica de Sistemas e Informatica, Journal Year: 2025, Volume and Issue: 5(1), P. e897 - e897

Published: Jan. 20, 2025

The digitalization of public financial management has enhanced efficiency, transparency, and control in the administration state resources. However, scientific literature on this topic reveals gaps analysis its trends applications. In context, present study aimed to examine production through a bibliometric analysis. To achieve this, 112 articles retrieved from Scopus database were analyzed. Bibliometric techniques applied using Biblioshiny tool identify annual output, key publication sources, most productive institutions, emerging literature. results indicated significant increase since 2018, peaking 2022. Lecture Notes Networks Systems was prolific source, while Lobachevsky State University Nizhny Novgorod Rostov Economics led institutional research output. frequently occurring keywords e-government, finance, digital transformation, reflecting predominant focus technological modernization sector. concludes that is growing field, presenting opportunities for further implementation impact sector management.

Language: Английский

Citations

0
Unlocking the buffering role of total quality management: how organisational intangible resources shape innovation performance in dynamic and uncertain environments DOI
Samuel Koomson

European Business Review, Journal Year: 2024, Volume and Issue: unknown

Published: Nov. 9, 2024

Purpose The purpose of this paper is to demonstrate how total quality management (TQM) buffers the adverse effect market dynamism (MKD) on banking industry innovation performance (INP) using resource-based theory. Design/methodology/approach This creates and explores a conceptual framework by evaluating perspectives 260 chief executive officers from different branches 21 ISO 27001 PCI-DSS-accredited banks over two time periods. product indicator approach was used in moderation analysis, with path being significant at 5% ( t > 1.96). study support for innovation, innovative leadership, strategic agility slack resources as control variables INP. analysis done SmartPLS version 4.1.0.6. Findings As hypothesised, MKD had negative influence INP ß = −0.326, 5.341). TQM neutralised MKD’s impacts positive manner 0.127, 2.680). Research limitations/implications paves way upcoming research explore may improve presence other environmental dynamics like technological dynamism, competitive intensity government regulation industry. External trends have impact industries, necessitating additional these areas. Practical implications Bank managers can manipulate strategy shape INP, thereby revealing TQM’s value. Top teams consider prioritising allocating more initiatives. Banks that successfully use methodology are able turn dynamic uncertain environment into opportunities growth differentiation. Originality/value To best author’s knowledge, first display detrimental It offers attempt challenging previous studies somewhat assumed encourages be innovative, proving them otherwise, changing narrative literature stimulating further debate.

Language: Английский

Citations

1