International Journal of Retail & Distribution Management, Journal Year: 2025, Volume and Issue: unknown
Published: April 8, 2025
Purpose Producers develop new digital technologies and services to retail their local foods. However, while digitalization of short food supply chains (SFSCs) is praised by producers, what do shoppers think? “Technological optimism” does not explain why offered producers are sometimes ignored, quickly abandoned or the subject consumer resistance. Consequently, this research explores (1) perceived values shopping in SFSCs (2) benefits drawbacks regarding digitization SFSCs. Design/methodology/approach A qualitative study was conducted through semi-structured interviews with 31 consumers who utilized digitalized for shopping. The were fully recorded transcribed; before that, a thematic content analysis carried out using NVivo software. Findings Results show These categorized into four key dimensions: utilitarian, hedonic, civism social. Beyond developing an in-depth conceptualization shopping, also shed light on concerning producers. By confronting these positive negative elements, three paradoxes emerge: paradox virtual information, automated authenticity alienating freedom. Originality/value This proposes SFSCs, divided dimensions. Some dimensions oriented product itself (i.e. utilitarian dimension) others around experience social dimension). Finally, some simultaneously food-oriented shopping-oriented hedonic civic dimensions). Furthermore, takes critical look at “technological prevalent literature retailing. looking beyond elements presented literature, advances understanding (in)compatibilities between consumption
Language: Английский