The Digital Transformation of Medical Tourism

Advances in healthcare information systems and administration book series, Journal Year: 2025, Volume and Issue: unknown, P. 355 - 382

Published: Jan. 17, 2025

In recent years, medical tourism has grown exponentially, driven by the globalisation of healthcare services and ease access to quality care abroad. this context, digital solutions have become essential tools for optimising customer journey, enhancing patient experience strengthening competitiveness destinations. This study is therefore set in context digitisation (patient) focusing on different used their impact journey. The aim article provide an exploratory literature review given lack frameworks appropriately frame digitalisation optimisation journey tourism. To end, a search was conducted two databases, namely PubMed Science Direct, between 2010 2022.

Language: Английский

Practices of Qualitative Studies in Medical Sciences

Advances in data mining and database management book series, Journal Year: 2024, Volume and Issue: unknown, P. 229 - 252

Published: Aug. 23, 2024

This chapter provides guidance on how to conduct focus groups and they can be applied the patient journey in a healthcare setting. A literature review was carried out provide vision of best group approach. Firstly, study begins with conceptual exploration that consists developing connection between pathway has not previously been linked other work (study contributions). Secondly, authors examine which exploring contributions journey, setting aside any prior knowledge. may act as catalyst, provoking new thinking medical sciences.

Language: Английский