Administrative Burden in Citizen–State Interactions: A Systematic Literature Review

Journal of Public Administration Research and Theory, Journal Year: 2023, Volume and Issue: 34(2), P. 180 - 195

Published: Oct. 3, 2023

Abstract Based on a systematic review of 119 articles and working papers, we provide an overview how administrative burdens in citizen–state interactions have been studied since the inception research agenda 2012. We develop new comprehensive model key concepts framework are related, assess evidence causal relationships proposed by model, discuss where more is needed. Empirical supports conventional claims that consequential, distributive, constructed. However, literature has moved further (1) demonstrating factors such as frontline service delivery government communication influence experiences burdens; (2) highlighting beyond ideology constructions (3) introducing burden tolerance concept; (4) illustrating policymakers’ members publics’ tolerance. review, propose for future research. call studies linking to outcomes democratic behavior take-up, connecting actual state actions. Moreover, argue should use qualitative methods explore nature from perspective citizens, rely experimental establish links between actions burden, compare across contexts. Further, empirical examine tradeoffs legitimacy actors outside interaction may burden.

Language: Английский

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Beyond social equity: Talking social justice in public administration

Public Administration Review, Journal Year: 2023, Volume and Issue: 83(2), P. 229 - 240

Published: Feb. 26, 2023

Language: Английский

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The ontology, origin, and impact of divisive public sector rules: A meta‐narrative review of the red tape and administrative burden literatures

Public Administration Review, Journal Year: 2022, Volume and Issue: 83(2), P. 296 - 315

Published: May 29, 2022

Abstract A rule is divisive when its legitimacy contested and rules are an enduring theme of public administration research. For over three decades, this research has been shaped by red tape theory, which conceptualizes as those consume organization's resources but fail to advance goals. Recently, however, the administrative burden framework, prioritizes impact on citizens links their origins political motives, grown in popularity. We take stock last decade using meta‐narrative review methodology. identify five narratives within two traditions discuss distinct questions, theoretical mechanisms, privileged actors, assumptions, well strengths, limitations, practical implications. These insights leveraged analyze origins, impact, ontology sector rules. also raise questions with cross‐cutting relevance traditions.

Language: Английский

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Facing the human capital crisis: A systematic review and research agenda on recruitment and selection in the public sector

Public Administration Review, Journal Year: 2023, Volume and Issue: 83(6), P. 1635 - 1648

Published: Oct. 2, 2023

Abstract As a human capital crisis poses urgent challenges across multiple countries, public administration scholars and practitioners are concerned with recruitment selection questions. Literature evolves an increasing pace whereby clarity over the state‐of‐the‐art gaps in research sector is needed to direct future practice. We conducted review of 59 studies systematize reorient on selection. Summarizing state‐of‐the‐art, we identify strong focus individual‐level attraction, revealing several blind spots other levels process stages hiring. Based synthesis existing knowledge, provide agenda that extends predominant attraction. By bridging concepts generic research, aims at advancing hiring sector, offering framework for levels, concepts/theories, processes, key variables.

Language: Английский

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Advancing a Framework of Racialized Administrative Burdens in Higher Education Policy

The Journal of Higher Education, Journal Year: 2023, Volume and Issue: 95(6), P. 718 - 746

Published: Sept. 6, 2023

ABSTRACTMany policies in higher education are intended to improve college access and degree completion, yet often those fall short of their aims by making it difficult for prospective or current students benefits which they eligible. Barriers that inhibit policy benefits, such as cumbersome paperwork, can weigh more heavily on members marginalized communities, including racially minoritized students. Such administrative burdens thus reinforce patterns inequity. In this paper, we present a conceptual framework examining embedded negatively affect students, especially who minoritized. With the use our proposed addressing racialized burdens, researchers understanding ethnoracial disparities education, inform policymakers' design equitable enable practitioners implement promote racial equity.KEYWORDS: Educational policycollege studentspolicy designpolicy implementationracial equityadministrative burdensracialized organizations AcknowledgmentsWe thank William T. Grant Foundation supporting work through Scholars Award (Grant ID #201035). This research was also supported Project P2CHD042849 awarded Population Research Center at The University Texas Austin Eunice Kennedy Shriver National Institute Child Health Human Development. content is solely responsibility authors.Disclosure statementNo potential conflict interest reported author(s).Notes1. We ethnoraciality refer interactions ethnic structures shape lived experiences social groups. stands contrast narrow understandings relations unrelated each other. Moreover, requires greater awareness group's self-identification along with ways its may distinguish themselves from other groups within processes racialization (Warren, Citation2020).2. term acknowledge minoritization process shaped power, where ethnoracialized communities actively others rather than naturally existing minority (Benitez, Citation2010). referencing reject essentialist views sharing an underlying, inherent, similar nature immutable (Medin & Ortony, Citation1989).3. Within these categories, there large variation unable explore paper.4. While outcomes include diverse effects across various domains social, economic, cultural spheres, paper focuses impacts student outcomes.5. known "formal design," distinguished "informal implementation burden literature (Baekgaard Tankink, Citation2022, p. 17).6. Through locally schools, tribal governments seek directly serve Indigenous youth. Tribal organizations, like Congress American Indians (Citation2015), aim strengthen control preserve revitalize Native languages, provide tribes member records, encourage state partnerships.7. draw Freire's (Citation2000) notion conscientização subject's oppression, motivate praxis agency. context study, agent's critical consciousness entails historically oppressive positioned within.Additional informationFundingThe [P2CHD042849]; [Grant #201035].

Language: Английский

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Writing impactful reviews to rejuvenate public administration: A framework and recommendations

Public Administration Review, Journal Year: 2023, Volume and Issue: 83(6), P. 1517 - 1527

Published: Nov. 1, 2023

Abstract Literature reviews have become widespread in public administration, especially the past decade. These typically adopt widely‐accepted approaches with many drawing upon systematized to review fields like medicine and psychology. Public however, is a professional, design‐oriented discipline, focused on enhancing theory solve real‐life policy, administrative, managerial challenges. Recognizing unique traditions purposes administration scholarship, it important take stock of how scholars “do” reviews, aim providing recommendations rejuvenate state art reviewing. We present framework guide efforts centered purpose (why?), object (what?), subject (who?), community (for whom?) practices (how?). Next, we different doing those answers questions raised above. Finally, discuss examples within each approach conclude specific for researchers practitioners who want use administration.

Language: Английский

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Integrating philosophical perspectives into the study of public administration: The contribution of Critical Realism to understanding public value

Public Policy and Administration, Journal Year: 2024, Volume and Issue: unknown

Published: April 18, 2024

Philosophical thought may provide an important contribution to the development of theory and practice public administration (PA). Notwithstanding such potential, however, philosophical has so far been limitedly employed in PA studies. To extent philosophy brought into PA, three philosophies have mainly used: Pragmatism, strands Relativism-Constructivism, Positivism. This paper argues that another approach can ought be considered much more systematically for application foundational issues studies, namely Critical Realism. The potential this perspective is deployed shed new light on key value governance management, a major area academic investigation practical field management.

Language: Английский

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Exploring the relationship of administrative burden with doctors’ motivation and patients’ experience of care: Evidence from primary healthcare in Catalonia

International Review of Administrative Sciences, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 9, 2025

Administrative burden (AB) focuses on citizens’ subjective experiences upon facing administrative tasks as potential public policy beneficiaries. This paper examines the AB experienced by professionals in healthcare, this case, general practitioners (GPs). After distinguishing between red tape and AB, we test whether onerous experience of following guidelines procedures is associated with their intrinsic motivation (IM) and, indirectly, patient (PE). We base our analysis surveys GPs PE satisfaction Catalonia. Using structural equation modelling, study confirms a negative association doctors’ IM significant but smaller direct mediated relationship PE. Efforts to increase professionals’ performance through standardization may service quality. shows importance considering medical patients. Points for underscores that although health authorities aim improve standardization, often increases employees strong professional identities, demotivating them worsening care experiences. Practitioners managers should consider not only primary objectives rules also how they shape individual experiences, given impact overall organizational performance.

Language: Английский

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Barriers to Evacuating: A Study on Administrative Burdens to Special Needs Shelters

The American Review of Public Administration, Journal Year: 2025, Volume and Issue: unknown

Published: Jan. 13, 2025

Emergencies, such as extreme weather events, require residents to evacuate for their safety. Past research suggests that administrative burdens—compliance, learning, and psychological costs—can impact the likelihood of evacuations shelters. These burdens disproportionately socially vulnerable populations create social equity issues. Florida operates special needs shelters provide safe environments basic assistance individuals needing higher levels care supervision ensure medical are met during an evacuation. Using data from 23 county after-action reports Hurricane Irma, this article examines faced by evacuating Although all three types burdens, costs were most common, especially among counties with high vulnerability. Based on results, recommendations provided public administrators emergency managers reduce these when future emergencies.

Language: Английский

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What Does It Mean for Red Tape to Exist? Conceptualizing an Epistemological Objectivity Approach

Public Performance & Management Review, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 24

Published: Feb. 12, 2025

Language: Английский

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