Leveraging Chatbots to Combat Health Misinformation for Older Adults: Participatory Design Study (Preprint) DOI
Wei Peng, Hee Rin Lee, Sue Lim

et al.

Published: May 20, 2024

BACKGROUND Older adults, a population particularly susceptible to misinformation, may experience attempts at health-related scams or defrauding, and they unknowingly spread misinformation. Previous research has investigated managing misinformation through media literacy education supporting users by fact-checking information cautioning for potential content, yet studies focusing on older adults are limited. Chatbots have the educate support in management. However, many designing technology use needs-based approach consider aging as deficit, leading issues adoption. Instead, we adopted asset-based approach, inviting be active collaborators envisioning how intelligent technologies can enhance their management practices. OBJECTIVE This study aims understand chatbots’ capabilities METHODS We conducted 5 participatory design workshops with total of 17 adult participants ideate ways which chatbots help them manage The included 3 stages: developing scenarios reflecting adults’ encounters lives, understanding existing chatbot platforms, intervene from stage 1. RESULTS found that arose more interpersonal relationships than individuals’ ability detect pieces information. finding underscored importance act mediators facilitate communication resolve conflict. In addition, emphasized autonomy. They desired teach navigate landscape come conclusions about own. Finally, distrust IT companies governments’ regulate industry affected trust chatbots. Thus, designers should using well-trusted sources practicing transparency increase chatbot-based tools. Overall, our results highlight need tools go beyond fact checking. CONCLUSIONS provides insights designed part technological systems among adults. Our underscores co-designers interventions.

Language: Английский

“Artificial Intelligence - Carrying us into the Future”: A Study of Older Adults’ Perceptions of LLM-Based Chatbots DOI Creative Commons

Md Atik Enam,

Chandni Murmu, Emma Dixon

et al.

International Journal of Human-Computer Interaction, Journal Year: 2025, Volume and Issue: unknown, P. 1 - 24

Published: March 24, 2025

Language: Английский

Citations

0
Hidden Opportunities for Elder Living: Understanding Shared Technology Troubles and Benefits for Older Adults in the UK Cost of Living Crisis DOI
Ewan Soubutts, Aneesha Singh, Alice Ashcroft

et al.

Published: April 24, 2025

Language: Английский

Citations

0
Strengthening Family Bonds and Promoting Rural Development: The Impact of Universal Social Pensions in Tanzania DOI Creative Commons

Paskas Wagana

Deleted Journal, Journal Year: 2024, Volume and Issue: 1(3), P. 302 - 316

Published: May 27, 2024

Tanzania is undergoing demographic changes with an increasing number of elderly individuals, the majority whom live in rural areas and face various social economic challenges. In recent decades, international policy has praised pensions as effective tool for addressing poverty among elderly. This article explores how universal can strengthen family relationships promote development through examples solidarity Tanzania. The study analyzes 2012 data from a descriptive cross-sectional survey involving over 900 individuals aged 60 above two districts Mwanza region. analysis also incorporates findings 2019 SAUT Survey, which covered three regions Tanzania: Arusha, Mtwara, Mwanza. results indicate that structures exhibit strong intergenerational solidarity. Income proven significant reducing inequality, well enhancing health, nutrition, agriculture, local markets, all contribute to development.

Language: Английский

Citations

0
Leverage Chatbots to Combat Health Misinformation for Older Adults: A Participatory Design Approach (Preprint) DOI Creative Commons
Wei Peng, Hee Rin Lee, Sue Lim

et al.

JMIR Formative Research, Journal Year: 2024, Volume and Issue: 8, P. e60712 - e60712

Published: Sept. 6, 2024

Background Older adults, a population particularly susceptible to misinformation, may experience attempts at health-related scams or defrauding, and they unknowingly spread misinformation. Previous research has investigated managing misinformation through media literacy education supporting users by fact-checking information cautioning for potential content, yet studies focusing on older adults are limited. Chatbots have the educate support in management. However, many designing technology use needs-based approach consider aging as deficit, leading issues adoption. Instead, we adopted asset-based approach, inviting be active collaborators envisioning how intelligent technologies can enhance their management practices. Objective This study aims understand chatbots’ capabilities Methods We conducted 5 participatory design workshops with total of 17 adult participants ideate ways which chatbots help them manage The included 3 stages: developing scenarios reflecting adults’ encounters lives, understanding existing chatbot platforms, intervene from stage 1. Results found that arose more interpersonal relationships than individuals’ ability detect pieces information. finding underscored importance act mediators facilitate communication resolve conflict. In addition, emphasized autonomy. They desired teach navigate landscape come conclusions about own. Finally, distrust IT companies governments’ regulate industry affected trust chatbots. Thus, designers should using well-trusted sources practicing transparency increase chatbot-based tools. Overall, our results highlight need tools go beyond fact checking. Conclusions provides insights designed part technological systems among adults. Our underscores co-designers interventions.

Language: Английский

Citations

0
Leveraging Chatbots to Combat Health Misinformation for Older Adults: Participatory Design Study (Preprint) DOI
Wei Peng, Hee Rin Lee, Sue Lim

et al.

Published: May 20, 2024

BACKGROUND Older adults, a population particularly susceptible to misinformation, may experience attempts at health-related scams or defrauding, and they unknowingly spread misinformation. Previous research has investigated managing misinformation through media literacy education supporting users by fact-checking information cautioning for potential content, yet studies focusing on older adults are limited. Chatbots have the educate support in management. However, many designing technology use needs-based approach consider aging as deficit, leading issues adoption. Instead, we adopted asset-based approach, inviting be active collaborators envisioning how intelligent technologies can enhance their management practices. OBJECTIVE This study aims understand chatbots’ capabilities METHODS We conducted 5 participatory design workshops with total of 17 adult participants ideate ways which chatbots help them manage The included 3 stages: developing scenarios reflecting adults’ encounters lives, understanding existing chatbot platforms, intervene from stage 1. RESULTS found that arose more interpersonal relationships than individuals’ ability detect pieces information. finding underscored importance act mediators facilitate communication resolve conflict. In addition, emphasized autonomy. They desired teach navigate landscape come conclusions about own. Finally, distrust IT companies governments’ regulate industry affected trust chatbots. Thus, designers should using well-trusted sources practicing transparency increase chatbot-based tools. Overall, our results highlight need tools go beyond fact checking. CONCLUSIONS provides insights designed part technological systems among adults. Our underscores co-designers interventions.

Language: Английский

Citations

0