Social Media and Crisis Communication: A Narrative Literature Review of Public Engagement and Policy Implications DOI

Hagar Yehia Abd Elfattah

Sinergi International Journal of Communication Sciences, Journal Year: 2024, Volume and Issue: 2(3), P. 167 - 179

Published: Aug. 31, 2024

Social media has become a vital component in crisis communication, particularly during global emergencies such as the COVID-19 pandemic. This narrative review investigates how social platforms are utilized by formal and informal actors to disseminate crisis-related information, shape public perception, influence behavioral responses. Using systematic literature approach, scholarly articles were sourced from databases including Scopus, PubMed, Google Scholar, Web of Science, focusing on studies 2010 2024 that explore digital communication health, natural disasters, political crises. The finds governmental health institutions use broadcast real-time updates counter misinformation. Informal communicators, influencers citizen journalists, play significant role extending message reach, though not without challenges related accuracy. Factors like literacy trust emerge key determinants effectiveness. Strategies clear messaging, visual aids, engagement, culturally contextualized content identified successful practices. highlights critical need for education-driven interventions collaborative frameworks enhance understanding institutional legitimacy. It concludes adaptive, data-driven strategies tailored audience behavior systemic contexts essential effective age.

Language: Английский

A behavioral intention model of Gen Z female’ health information behavior on social media DOI
Subhan Afifi, Iriana Bakti, Aris Yaman

et al.

Aslib Journal of Information Management, Journal Year: 2025, Volume and Issue: unknown

Published: March 14, 2025

Purpose This study aims to develop and validate a behavioral intention model for understanding the health information behavior of Generation Z females on social media. The integrates variables such as familiarity, e-health literacy, trust altruistic motivation. Design/methodology/approach Conducted in Indonesia, online survey involved 516 active female respondents (aged 17–26) seeking media past six months. Utilizing partial least squares structural equation (PLS-SEM), employed Smart PLS Version 4.0 rigorous validation hypothesis testing two stages: measurement analyses. encompassed evaluating reliability, convergent validity discriminant validity. Findings Results indicate that motivation significantly influence Furthermore, both familiarity literacy positively impact reliable source. explores theoretical, managerial policy implications. Originality/value Social has become crucial platform health-related information, particularly among females. Despite this, there is significant research gap females’ introduces unique shedding light this behavior.

Language: Английский

Citations

0
Introduction: Platforms for social good DOI Creative Commons
Leanne Chang, Xinzhi Zhang

Global Media and China, Journal Year: 2024, Volume and Issue: 9(3), P. 253 - 259

Published: March 25, 2024

The rise of platforms since the Millennium has drastically reshaped human activities worldwide and transformed our physical world into what is known as platform societies, wherein social economic interactions are profoundly mediated defined by digital infrastructure platforms. immense integration daily life prompts inquiry their capacity to foster good. This Special Issue presents a compilation articles that scrutinize intricate relationship between potential promote good in contexts mainland China Hong Kong. In both settings, subject negotiation co-creation among technological, commercial, political logics, although nuances differ. While can embody wide range public interests common goods, this specifically explores within domains promoting health well-being, advocating responsible production consumption, fostering societal equality, advancing decent work growth, supporting justice effective institutions. collection illustrates may contribute at macro micro levels. Platforms have provide for realm, driving transformations business relations. also offer individuals collectives access resources, empowering them safeguard interests. Understanding role upholding requires consideration multifaceted forces rooted market, state, civil society.

Language: Английский

Citations

1
Social Media and Crisis Communication: A Narrative Literature Review of Public Engagement and Policy Implications DOI

Hagar Yehia Abd Elfattah

Sinergi International Journal of Communication Sciences, Journal Year: 2024, Volume and Issue: 2(3), P. 167 - 179

Published: Aug. 31, 2024

Social media has become a vital component in crisis communication, particularly during global emergencies such as the COVID-19 pandemic. This narrative review investigates how social platforms are utilized by formal and informal actors to disseminate crisis-related information, shape public perception, influence behavioral responses. Using systematic literature approach, scholarly articles were sourced from databases including Scopus, PubMed, Google Scholar, Web of Science, focusing on studies 2010 2024 that explore digital communication health, natural disasters, political crises. The finds governmental health institutions use broadcast real-time updates counter misinformation. Informal communicators, influencers citizen journalists, play significant role extending message reach, though not without challenges related accuracy. Factors like literacy trust emerge key determinants effectiveness. Strategies clear messaging, visual aids, engagement, culturally contextualized content identified successful practices. highlights critical need for education-driven interventions collaborative frameworks enhance understanding institutional legitimacy. It concludes adaptive, data-driven strategies tailored audience behavior systemic contexts essential effective age.

Language: Английский

Citations

0