
Frontiers in Health Services, Journal Year: 2024, Volume and Issue: 4
Published: Dec. 10, 2024
Objective Centering birthing parents is critical for improving reproductive health policies and practices. This study investigates patient perspectives on measuring the quality of perinatal care. Methods A cross-sectional qualitative research was conducted at an academic medical center in Southeastern United States. Individuals who had recently given birth participated audio-recorded interviews between May 2020 September 2020. analysis addresses question, “If we were providing healthcare families, how would know?” Transcribed translated responses inductively coded to develop categories identify themes. Results Forty study. Metrics, timing, process identified as important components meaningfully Recommended metrics included asking patients whether their priorities addressed. Additional importance coping strategies provided, clarity information comprehension information, extent which care planning collaborative among team members, clinicians alleviated doubts, feelings being taken of, mannerisms, clinician demonstrations respect autonomy, postpartum visit attendance. With regard desired that members “check-in” with them part ongoing, direct dialog. Birthing also wanted opportunities provide feedback soon after encounters. As a robust measurement process, they share insights someone not team, maintaining confidentiality. The “serious platform” accessible methods all be able convey nuanced accounts They hear from institutions about feedback. sought assurances de-identified protect potential retaliation. participants recognized might need utilize services same institution individuals future. Conclusion expressed desire experiences understood. Meaningful may promoted through transparent multimethod securely insights. In addition systems communicating confidentiality, institutional response patient-reported recommended.
Language: Английский