Journal of Pharmaceutical And Sciences, Journal Year: 2025, Volume and Issue: unknown, P. 467 - 479

Published: March 12, 2025

Quality of health services is one approach or effort that fundamental in providing to patients. As a professional person the field services, both individually and groups, you must always try provide good quality all patients, Without exception. One most essential parts hospital pharmacy installation. Pharmacy installations are an inseparable part complete service system. The installation responsible for procuring presenting drug information parties developing extensive well-coordinated pharmaceutical meet Servicing old prescriptions outpatients can cause patient dissatisfaction, impacting hospital. This makes researchers interested analyzing waiting time prescription at RSUD dr. Hadrianus Sinaga Pangururan 2023. Research Focus on Waiting Times Prescription Services Outpatients Installation research subfocus is: What flow what causes lengthening times impact extending outpatient Dr. Pangururan? Type Research: survey using qualitative in-depth interview method. Location: was carried out Pangururan. Based results RSU In 2023, be taken: occurs Outpatient Installations due availability medicines often happen vacancies. extended because writing labels takes long time. taking month's prescription, which go through verification stage. patients' dissatisfaction indicated by protesting getting angry. effect unavailability management hampered.

Language: Английский