Analysis of Digital Customer Communities in terms of their interactions during the first wave of the COVID-19 pandemic DOI Creative Commons
František Pollák, Roman Vavrek, Jan Váchal

et al.

Management & Marketing, Journal Year: 2021, Volume and Issue: 16(2), P. 134 - 151

Published: June 1, 2021

Abstract The COVID-19 pandemic has redefined procedures in every business sector. In the first half of 2020, companies had to face an unexpected and unpredictable situation that resulted both threats opportunities real time. Almost overnight, brick-and-mortar establishments most stores closed, dominant part transactions activities moved from offline online environment. main goal paper is identify changes interactions digital customer communities selected e-business representatives Czech market. Within a sample almost one million Facebook users, during spring lockdown (March May 2020), five largest e-shops their customers were recorded on daily basis. data then subjected thorough statistical analysis order specifics highly non-standard market situation. results suggest pandemic, there was major reallocation terms timing. Most take place working week. From day-to-day perspective, occur at around noon. view findings, it can be stated maintain competitiveness resulting efficient management corporate resources, will necessary modify usual e-marketing communication, as well human resources optimization work employees home.

Language: Английский

Factors Determining the Behavioral Intention of Using Food Delivery Apps during COVID-19 Pandemics DOI Creative Commons
Chaiyawit Muangmee, Sebastian Kot, Nusanee Meekaewkunchorn

et al.

Journal of theoretical and applied electronic commerce research, Journal Year: 2021, Volume and Issue: 16(5), P. 1297 - 1310

Published: April 14, 2021

The purpose of this study was to investigate the factors determining behavioral intention using food delivery apps (FDAs) during COVID-19 pandemics, under a case Bangkok, Thailand. necessitated by increased use FDAs lockdown; online transactions were considered important in preventing spread virus. used quantitative techniques involving structural equation model (SEM) evaluate effects exogenous variables on endogenous variables. Primary data collected from people who had installed and FDAs. findings indicated that performance expectancy, effort social influence, timeliness, task technology fit, perceived trust, safety significantly influence (BIU) pandemic. To end, should be intensified understand as it pertains usage.

Language: Английский

Citations

218
Unmasking the other face of flexible working practices: A systematic literature review DOI Creative Commons

Lebene Soga,

Yemisi Bolade-Ogunfodun,

Marcello M. Mariani

et al.

Journal of Business Research, Journal Year: 2022, Volume and Issue: 142, P. 648 - 662

Published: Jan. 16, 2022

Flexible working practice (FWP) has been acclaimed as the of 21st century, and it is likely to continue humans engage with new technologies in world work. Studies have signaled caution adoption FWP, drawing attention its many downsides. In this paper, we undertake an approximately 11-year systematic review (2011–mid-2021) scholarship that examined FWPs. We focus on downsides unintended consequences regarding concept. Following rapid growth remote arrangements digital era, map out intellectual structure these studies uncover hidden costs FWP well implication for employees, managers technological platforms, organizations, society. identify gaps understanding pitfalls propose a holistic approach health, legal, spatial dimensions while indicating directions future research.

Language: Английский

Citations

76
Revisiting the development trajectory of the digital divide: A main path analysis approach DOI

Shu-Chun Liao,

Tzu‐Chuan Chou,

Chen-Hao Huang

et al.

Technological Forecasting and Social Change, Journal Year: 2022, Volume and Issue: 179, P. 121607 - 121607

Published: March 15, 2022

Language: Английский

Citations

58
The research on COVID-19 and economy from 2019 to 2020: analysis from the perspective of bibliometrics DOI Creative Commons
Nana Liu, Zeshui Xu, Marinko Škare

et al.

Oeconomia Copernicana, Journal Year: 2021, Volume and Issue: 12(2), P. 217 - 268

Published: June 30, 2021

Research background: The outbreak and spread of COVID-19 brought disastrous influences to the development human society, especially economy. Purpose article: Considering that knowing about situations existing studies economy is not only helpful understand research progress connections between economy, but also provides effective suggestions for fighting against protecting this paper analyzes on from perspective bibliometrics. Methods: Firstly, discussion starts statistical analysis, in which basic distributions different countries/regions, publication sources, years, etc., are presented. Then, shows cooperation researchers analyzing related citation networks, co-citation networks networks. Further, theme analysis presented, co-occurrence shown, then detailed analyses introduced. Based these analyses, discussions future finally we draw a conclusion. Findings & value added: present situation Economy, show trends, can provide meaningful expectations.

Language: Английский

Citations

57
DIGITAL TRANSFORMATION AND ECONOMIC GROWTH – DESI IMPROVEMENT AND IMPLEMENTATION DOI Creative Commons
Magdalena Olczyk, Marta Kuc‐Czarnecka

Technological and Economic Development of Economy, Journal Year: 2022, Volume and Issue: 28(3), P. 775 - 803

Published: April 29, 2022

The paper aims to improve the methodology of Digital Economic and Society Index (DESI), European Commission’s newest index assess development digital economy. In particular, we investigate whether methodological changes structure DESI its ability capture transformation EU economies. Using sensitivitybased analysis, check selection weights individual elements included in is optimal or should be improved. We also verify importance explaining GDP per capita literature, find that has enabled creation new business models maximized efficiency traditional firms. DESI, empirically test gap between rich poor countries Union can closed eliminated through rapid intensive transformation. Our results show – when modified by eliminating pillars on internet services public same explanatory power. Connectivity dimension with largest impact countries. a significant regressor explain

Language: Английский

Citations

45
Barriers to digital inclusion among older people: a intergenerational reflection on the need to develop digital competences for the group with the highest level of digital exclusion DOI Creative Commons
Łukasz Tomczyk, Maria Lidia Mascia, Dorota Gierszewski

et al.

Innoeduca International Journal of Technology and Educational Innovation, Journal Year: 2023, Volume and Issue: 9(1), P. 5 - 26

Published: May 31, 2023

Over the past thirty years and with rise of digital society, process exclusion has become increasingly noticeable represents a sub-type social exclusion. Shaping competences in era intensive development information society requires constant reflection on effectiveness such activities. This article looks at what kind barriers are currently blocking among older people. Using structured interviews, responses were obtained from 30 respondents Poland, though themselves did not belong to demographic The identified eight main types inclusion for people: 1) Fear new technologies, 2) No need use ICT, 3) Self-marginalisation 4) characteristics media, 5) Attitude Life-Long Learning, 6) Physical limitations, 7) Economic determinants, 8) Infrastructural limitations. results qualitative research provide fresh look formation competence vulnerable groups within wider inclusion. is result an international project REMEDIS supported Poland by National Science Centre - NCN [021/03/Y/HS6/00275].

Language: Английский

Citations

38
Digitally Deprived Children in Europe DOI Creative Commons
Sara Ayllón, Halla B. Holmarsdottir, Samuel Lado

et al.

Child Indicators Research, Journal Year: 2023, Volume and Issue: 16(3), P. 1315 - 1339

Published: Jan. 4, 2023

The COVID-19 pandemic has completely changed the need for internet connectivity and technological devices across population, but especially among school-aged children. For a large proportion of pupils, access to connected computer nowadays makes difference between being able keep up with their educational development falling badly behind. This paper provides detailed account digitally deprived children in Europe, according latest available wave European Union - Statistics on Income Living Conditions (EU-SILC). We find that 5.4% Europe are differences countries. Children cohabit low-educated parents, poverty or severe material deprivation those most affected.

Language: Английский

Citations

22
The COVID-19 pandemic impact upon housing brokers’ workflow and their clients’ attitude: Real estate market in Krakow DOI Creative Commons
Bartłomiej Marona, Mateusz Tomal

Entrepreneurial Business and Economics Review, Journal Year: 2020, Volume and Issue: 8(4), P. 221 - 232

Published: Jan. 1, 2020

Objective: The objective of the article is to assess impact COVID-19 pandemic upon workflow real estate brokers and their clients' attitude as exemplified by market in Krakow. Research Design & Methods: For purpose assessing aspects under consideration, a survey questionnaire with open-ended questions was distributed amongst all associated Małopolska Real Estate Brokers Association. Findings: findings indicate that has had considerable attitude. began render online services greater extent, thus they intensified use digital technologies running businesses. On other hand, clients like landlords numerous cases changed strategies, i.e. from short-term rental into long-term one. In turn, tenants demand lower rents higher standards apartments. Implications Recommendations: conducted studies have made it plausible state significant market. However, bears noting we do not conclude what extent those changes are permanent, therefore need for further studies. Contribution Value Added: This counts among first ones world address issue COVID-19's housing

Language: Английский

Citations

59
Consolidation strategies of small family firms in Poland during Covid-19 crisis DOI Creative Commons
Andrzej Marjański, Łukasz Sułkowski

Entrepreneurial Business and Economics Review, Journal Year: 2021, Volume and Issue: 9(2), P. 167 - 182

Published: Jan. 1, 2021

Objective: The objective of the article is to contribute research into family businesses by understanding how small are responding and adapting Covid-19 crisis. Research Design & Methods: method based on a comparative analysis case studies. To investigate impact in Poland, we conducted exploratory studies 12 entities, 29 partially structured interviews with managers these companies. Findings: sudden spread pandemic around world took many lives caused severe restrictions social private life, including business sector. While almost every firm has been affected crisis, businesses, dominated particularly vulnerable it. Our findings show that crisis affects all companies presents completely new challenge so far had no precedent. Small not prepared for prolonged state uncertainty tension threatening continuity their operations, which endangers financial stability employee maintenance. In firms cannot refer previous experience or developed methods patterns operation. Implications Recommendations: must quickly adapt operations changing conditions, regardless size industry they operate. causes changes approach running life. Contribution Value Added: According our knowledge, this first empirical study Poland businesses.

Language: Английский

Citations

45
THE COVID-19 DISEASE AND POLICY RESPONSE TO MITIGATE THE ECONOMIC IMPACT IN THE EU DOI Creative Commons
Marek Zinecker, Karel Doubravský, Adam P. Balcerzak

et al.

Technological and Economic Development of Economy, Journal Year: 2021, Volume and Issue: 27(3), P. 742 - 762

Published: April 26, 2021

This study aims to understand how Covid-19 contagious disease and the EU’s policy response may affect macroeconomic performance. Previous studies on this topic have used historical data sets “rare disasters” such as Great Influenza assess impact of current pandemic global economy. The authors examine main channels transmission targeted mitigate crisis qualitatively. use heuristics apply qualitative trend-based analysis because is a unique event for which accurate quantitative are not currently available. Researchers first identify set eight variables based previous academic theories. They then express each variable trend: ascending, descending, constant. numerical calculations consist 17 scenarios, supplemented by 24 transitions transition graph. Besides, article proposes graphical solution change in GDP that too small. results should be understood reference point allow both private public stakeholders better relationship between observed their dynamics. research provides comprehensive list future events further implications economy whole individual.

Language: Английский

Citations

44