Humble leadership: elevating service recovery in hospitality DOI
Islam Ali Elhadidy, Yongqiang Gao, Osama Mahmoud Elnokrashy

et al.

Management Decision, Journal Year: 2024, Volume and Issue: unknown

Published: Dec. 20, 2024

Purpose This study examines the impact of humble leadership on service recovery performance (SRP) frontline employees (FSEs) in hospitality industry. It also explores mediating underlying mechanisms psychological empowerment and employee engagement, along with moderating role proactive personality. Design/methodology/approach To test our predictions, we used a cross-sectional research design, drawing sample 456 Egypt’s The data were analyzed by using SPSS 27 AMOS 22. Findings reveals positive association between SRP, engagement bridging this relationship. Furthermore, an employee’s personality strengthens both direct influence these –psychological – indirect SRP through two mechanisms. Practical implications foster among employees, firms should promote practices their managerial supervisory staff. In addition, leaders enhance while seeking to recruit personalities. Originality/value extends effect unexplored consequence current scholarly literature. about conditional deepen understanding how when are more effective shaping SRP.

Language: Английский

Enhancing creative process engagement in university students: the mediating role of trust and empowerment and the moderating effect of proactive personality in humble teacher leadership DOI Creative Commons

Xiyue Zhang,

Jingming Chi

BMC Psychology, Journal Year: 2025, Volume and Issue: 13(1)

Published: Jan. 16, 2025

This study examines the interplay between humble teacher leadership and student creative process engagement, grounded in Social Exchange Theory Self-Determination Theory. Additionally, it analyzes sequential mediating roles of trust psychological empowerment, as well moderating effect proactive personality. Data were collected at three time points from 384 participants across Chinese universities analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart PLS 4.0 software. The findings reveal that significantly enhances students' participation processes. Student empowerment serve mediators relationship engagement. Moreover, presence a personality notably strengthens positive influence on By exploring states individual differences, this research elucidates mechanisms boundary conditions providing theoretical foundations practical guidelines for implementing educational settings.

Language: Английский

Citations

0
Employee-Engagement & Job Performance, A Moderated Mediation Analysis of Public Service Motivation DOI

Ahmad Khawar Shahzad

Published: Jan. 1, 2025

Language: Английский

Citations

0
The Influence of Organizational Fairness, Identity and Empowerment on Employee Creativity: Mediating Role of Corporate Social Responsibility DOI Creative Commons
Xianhui Tang, Sheng Mai, Lei Wang

et al.

SAGE Open, Journal Year: 2025, Volume and Issue: 15(1)

Published: Jan. 1, 2025

This study investigates the relationships between organizational fairness, perceived identity, employee empowerment, corporate social responsibility (CSR), and creativity within Malaysian organizations. Using a quantitative research design, data were gathered from 500 employees across manufacturing, services, IT sectors. Structural Equation Modeling (SEM) analysis revealed that fairness (β = .157, p < .05) empowerment .274, .001) significantly enhance creativity, with CSR playing dual role as both direct driver of .400, mediator for empowerment. Conversely, identity showed minimal influence on .060, .407), suggesting its may depend contextual factors. These findings emphasize importance initiatives, equitable practices, in fostering providing practical strategies managers policymakers aiming to innovation

Language: Английский

Citations

0
Use of machine learning to predict creativity among nurses: a multidisciplinary approach DOI Creative Commons
Rola Mudallal, Majd T. Mrayyan, Mohammad Kharabsheh

et al.

BMC Nursing, Journal Year: 2025, Volume and Issue: 24(1)

Published: May 15, 2025

In this era of rapid development in science and technology, creativity has become an important requirement nursing to satisfy the daily needs their patients. However, nurses' related aspects are rarely studied research. This study was aimed explore factors influencing develop a decision support system using machine learning predict levels among nurses. A multidisciplinary design comprising algorithms mixed with descriptive, cross-sectional, correlational implemented enhance data analysis decision-making. convenience sample 191 registered nurses from eight hospitals- representing broader community Jordan- recruited complete online survey. revealed that staff reported high level (M = 44.95). The model achieved good prediction performance precision. Specifically, Naïve Bayes recall 99% for predicting psychological safety, around 98% both gender time commitment, 96% years experience, 92% nurse age, 82% humble leadership. successfully developed based on these findings. Additionally, multiple linear regression five main predictors creativity: leadership, quality initiatives, education level, together explaining about 30% variance perceived To augment creativity, managers advised adopt flexible leadership styles, create safe work environment, encourage development. may be valuable helping evaluate nurses; allows more informed decisions allocation, development, resource optimization. Researchers encouraged use models because they achieve Not applicable.

Language: Английский

Citations

0
Analyzing the impact of work meaningfulness on turnover intentions and job satisfaction: A self-determination theory perspective DOI Creative Commons
Joanna Wandycz-Mejias, José L. Roldán, Álvaro López Cabrales

et al.

Journal of Management & Organization, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 24

Published: Oct. 18, 2024

Abstract While employees actively seek out workplaces that offer meaningful work experiences, the concept of remains notably underexplored within turnover literature. The present study addresses this gap by examining role meaningfulness among knowledge workers and its direct indirect effects on intentions job satisfaction through lens self-determination theory. Our findings show significant satisfaction, with emerging as a stronger predictor while still contributing to reducing intentions. Most extant literature focuses sources ways enhance meaningfulness. We contribute more recent research relationship outcomes especially link intentions, offering insight into has produced few, but conflicting,results.

Language: Английский

Citations

0
Literature Review: Analysis of Creative Performance of Employees in Government in Indonesia DOI

Arif Ma’mun Rifa’i,

Ritha F. Dalimunthe, Prihatin Lumbanraja

et al.

Studies in big data, Journal Year: 2024, Volume and Issue: unknown, P. 625 - 631

Published: Jan. 1, 2024

Language: Английский

Citations

0
Humble leadership: elevating service recovery in hospitality DOI
Islam Ali Elhadidy, Yongqiang Gao, Osama Mahmoud Elnokrashy

et al.

Management Decision, Journal Year: 2024, Volume and Issue: unknown

Published: Dec. 20, 2024

Purpose This study examines the impact of humble leadership on service recovery performance (SRP) frontline employees (FSEs) in hospitality industry. It also explores mediating underlying mechanisms psychological empowerment and employee engagement, along with moderating role proactive personality. Design/methodology/approach To test our predictions, we used a cross-sectional research design, drawing sample 456 Egypt’s The data were analyzed by using SPSS 27 AMOS 22. Findings reveals positive association between SRP, engagement bridging this relationship. Furthermore, an employee’s personality strengthens both direct influence these –psychological – indirect SRP through two mechanisms. Practical implications foster among employees, firms should promote practices their managerial supervisory staff. In addition, leaders enhance while seeking to recruit personalities. Originality/value extends effect unexplored consequence current scholarly literature. about conditional deepen understanding how when are more effective shaping SRP.

Language: Английский

Citations

0