What Encourages Patients to Recommend Their Doctor After an Online Medical Consultation? The Influence of Patient-Centered Communication, Trust, and Negative Health Information Seeking Experiences DOI
Jinxu Li,

Richard L. Street

Health Communication, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 12

Published: July 23, 2024

The doctor-patient relationship in China has become increasingly tense, with patients lacking trust doctors. Meanwhile, online healthcare flourished, accelerated by the COVID-19 pandemic. This study utilized direct and indirect pathway model of clinician-patient communication to health outcomes theory examine associations between patient-centered (OPCC), benevolence ability doctors, negative information seeking experiences, willingness recommend findings revealed that mediated OPCC Additionally, when participants had a high level stronger effect on trust; meanwhile, mediation was stronger. also discussed theoretical practical implications.

Language: Английский

What Encourages Patients to Recommend Their Doctor After an Online Medical Consultation? The Influence of Patient-Centered Communication, Trust, and Negative Health Information Seeking Experiences DOI
Jinxu Li,

Richard L. Street

Health Communication, Journal Year: 2024, Volume and Issue: unknown, P. 1 - 12

Published: July 23, 2024

The doctor-patient relationship in China has become increasingly tense, with patients lacking trust doctors. Meanwhile, online healthcare flourished, accelerated by the COVID-19 pandemic. This study utilized direct and indirect pathway model of clinician-patient communication to health outcomes theory examine associations between patient-centered (OPCC), benevolence ability doctors, negative information seeking experiences, willingness recommend findings revealed that mediated OPCC Additionally, when participants had a high level stronger effect on trust; meanwhile, mediation was stronger. also discussed theoretical practical implications.

Language: Английский

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