The role of technology in enhancing the tourism experience in smart destinations: A meta-analysis

Journal of Destination Marketing & Management, Journal Year: 2023, Volume and Issue: 30, P. 100817 - 100817

Published: Aug. 26, 2023

An increasing number of destinations are using smart technology to enrich the travel experience. The aim this paper is integrate findings about how affects tourism experience in provide an overview its impact. Meta-analysis allows question be addressed a transparent, objective and replicable way by providing unified conclusions based on previous studies that answer similar research questions. In work, we used random-effects meta-analysis model estimated with restricted maximum likelihood method. results confirm positive relationship between experience, informativeness interactivity as most influential attributes. addition, there negative security privacy concerns. This study will help destination managers understand true scope for creating value implementing measures enhance it, thereby visitor satisfaction earning loyalty.

Language: Английский

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Why people use augmented reality in heritage museums: a socio-technical perspective

Heritage Science, Journal Year: 2024, Volume and Issue: 12(1)

Published: April 2, 2024

Abstract With the development of digital technologies, use augmented reality in tourism sector has received increasing attention. However, understanding factors influencing tourists’ post-experience intention with devices is incomplete and there a lack empirical research. This study explores impact AR technical factors, individual situational on users’ usage destination revisit through satisfaction based socio-technical perspective. The survey data collected from 254 visitors who visited Liangzhu Museum using corresponding glasses were analysed, results showed that novelty aspect, technology trust aspect aesthetics, education authenticity influenced visitors’ satisfaction. an future research application to heritage museums.

Language: Английский

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Exploring the Impact of Smart Technologies on the Tourism Industry

Sustainability, Journal Year: 2024, Volume and Issue: 16(8), P. 3318 - 3318

Published: April 16, 2024

The implementation of smart technologies in the tourism industry has become a new trend. This is aimed at enriching tourists’ experiences and improving their satisfaction. purpose present paper to enhance increase satisfaction using identify experts’ perspectives regarding use these technologies. research was conducted quantitative qualitative research. In process data collection, involved questionnaire which focused on with various intentions return visited region. An exploratory factor analysis applied determine elements attribute levels different Romanian touristic regions. study employed an variance whether groups reasons for visiting exhibit varying regions under investigation generate differing Cross-tabulation Pearson’s chi-square test were used segment influenced intention revisit specific augmented based Delphi technique opinion impact industry. presents global perspective current situation sector. results indicate that there significant relationship between perception value positive tourists during all phases journey. Romania’s capabilities can support development sustainable tourism. Smart have double role They by introducing while also operational efficiency sustainability tourist destinations. solutions will be essential creating smooth unforgettable as develops. Their theoretical practical implications are deduced. provides valuable information not only organizational practitioners considering technology solutions, but academics wishing develop this area study.

Language: Английский

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Employees' technology adoption in the context of smart tourism development: the role of technological acceptance and technological readiness

European Journal of Innovation Management, Journal Year: 2023, Volume and Issue: unknown

Published: March 21, 2023

Purpose The technology readiness and acceptance model were mostly employed as theoretical bases to analyze tourist behaviors of adoption innovative technologies that are part the smart tourism offer. This study attention now turns field human resource management tries establish a explain relationship between general dimensions personality with systematic specific toward ICT acceptance. Design/methodology/approach authors adopted TRAM way better understand evaluate causal relationships dimensions, factors perception, attitudes behavior users regarding use technologies. Based on empirical data 478 employees operating in organizations, travel agencies hotels, regression analysis basic method for examining research hypotheses variables presented model. Findings revealed sector inclined adopt new technology, technological has an impact intentions Moreover, results show path intention is certain extent mediated through perceived ease usefulness. Originality/value among first studies examine context development. Besides findings extend literature mediating effect usefulness index behavior.

Language: Английский

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Technology and museum visitor experiences: a four stage model of evolution

Information Technology & Tourism, Journal Year: 2023, Volume and Issue: 25(2), P. 151 - 174

Published: June 1, 2023

Abstract Research on technology and museum visitor experiences has experienced exponential growth. Despite this, limited studies explicitly examine existing progress in research the intersection between experiences. Specifically, there is understanding of how topics studied, concepts, theories, models, frameworks embedded within have evolved congruence with forms types integrated into across time. Consequently, this paper applied a systematic quantitative approach to assess trends by critically examining 122 studies. Findings revealed clear shift concepts early literature focused basic such as learning interaction technology. As body knowledge matured, other intention behaviour emerged discourse, contemporary exploring satisfaction, enjoyment, virtual presence. consistency time, which reflected stagnation stimulating critical discussions discourse. Furthermore, used shifted from computer displays, through innovative smart This provides first attempt holistically classify synthesise evolution designed enhance Five sector Four Stage Model Evolution consisting (I) ICT Incubation; (II) Smart Technology Adoption; (III) Transformation; (IV) Futuristic Innovation were proposed, demarcates knowledge.

Language: Английский

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Tourists’ perceptions of the sustainability of destination, satisfaction, and revisit intention

Tourism Recreation Research, Journal Year: 2023, Volume and Issue: unknown, P. 1 - 20

Published: July 8, 2023

This study examines the impact of tourists' perceptions a destination's sustainability on their satisfaction and revisit intention. Specifically, perceived destination is measured employing five indicators dimensions: economic, environmental, socio-cultural, political, technology. Furthermore, this analyses mediating role between The investigation collected 362 completed questionnaires from local international tourists who visited Kuala Lumpur. proposed model was tested, data analysed using partial least squares – structural equation modelling (PLS-SEM). results PLS-SEM indicated that socio-cultural technological sustainability, directly indirectly, impacts However, other three dimensions, i.e. had insignificant effects intention, thus prompting further examination. Overall, expands upon extant knowledge by attempting to theoretically explain these cognitive–affective-conative explicates overall provide practical implications for management organisations, tourism managers, planners, policymakers develop more effective strategies improve quality services.

Language: Английский

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The Role of Information Technology in Empowering the Creative Economy for Sustainable Tourism

Aptisi Transactions On Technopreneurship (ATT), Journal Year: 2023, Volume and Issue: 5(2sp), P. 175 - 185

Published: Aug. 29, 2023

This research aimed to assess IT's role in the creative economy. Three goals were: gauge economy impact on tourist satisfaction, identify its influence and provide smart tourism advice. Using a quantitative approach, data was gathered from 100 Smart Tourism users. Hypotheses were tested via Partial Least Squares Regression using SmartPLS. The model proved valid reliable. Findings showed positive satisfaction. Despite insights, is limited by small sample size, potentially causing generalizability bias issues. Practical implications include advocating tech adoption for improved promoting sustainable collaboration, involving communities aligned development, considering environmental impacts initiatives.

Language: Английский

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Smart Tourism Technologies, Revisit Intention, and Word-of-Mouth in Emerging and Smart Rural Destinations

Sustainability, Journal Year: 2023, Volume and Issue: 15(14), P. 10911 - 10911

Published: July 12, 2023

This study examines the influence of various attributes smart tourism technologies (STTs) on tourists’ intentions to revisit locations and engage in word-of-mouth (WOM) activities regarding emerging rural tourist destinations Iran. A sample 590 tourists who visited these following COVID-19 pandemic participated study. The findings reveal that three STTs, namely, informativeness, accessibility, interactivity, positively contribute memorable experiences (ME). Furthermore, ME, satisfaction, willingness WOM recommendations are identified as predictors intention destinations. also reveals user competence serves a mediator between STTs (informativeness, interactivity) ME. Specifically, with greater skills knowledge using tend have more discusses both theoretical practical implications findings.

Language: Английский

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“Home alone” no more: How does the internet of things (IoT) enhance travellers' subjective well-being

Technological Forecasting and Social Change, Journal Year: 2023, Volume and Issue: 192, P. 122563 - 122563

Published: April 14, 2023

Although extensive research has recognized the importance of both IoT technologies and human well-being, impact Internet Things (IoT) on travellers' subjective well-being (SWB) in information technology literature remains limited. This study aims to explore factors extent which affect SWB during short-term trips. To this end, an integrated model was developed. The proposed empirically evaluated using survey data collected from a sample 1028 British 970 Chinese travellers. A multigroup analysis been conducted Structural Equations Modelling (SEM) with Amos 26.0 software. results reveal TTF positive indirect effect consumers' via perceived benefits groups direct case group. However, no significant relationship observed between Theoretically, first explores advances our knowledge how travellers is affected by use across countries. From practical viewpoint, may guide marketers toward better understanding enhance their different

Language: Английский

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Village Tourism Empowerment Against Innovation, Economy Creative, and Social Environmental

Aptisi Transactions On Technopreneurship (ATT), Journal Year: 2023, Volume and Issue: 5(2sp), P. 162 - 174

Published: Aug. 29, 2023

This study explores the vital role of village tourism in fostering innovation and elevating creative economy. Through enhancing tourist experiences advancing local innovation, it investigates intricate impacts on economy, society. Utilizing a qualitative approach, 145 participants are engaged via surveys to analyze factors that influence Tourism Village: Environment (En), Economic (Ec), Socio-Culture (SC), Innovation Promotion (IP), (Tr). Employing partial quadratic-structural equation modeling through SmartPLS, examines how citizen engagement tourism-induced economic gains psychological, social, political empowerment, place attachment. The findings emphasize tourism's vast potential driving igniting creativity, contributing significantly social growth. Nonetheless, its sustainability relies harmonizing economic, environmental aspects. underscores urgency sustainable management for lasting benefits locals visitors alike. Synthesizing impacts, contributions, challenges, solutions, novel insights, revelations, this research highlights transformative power propelling innovation-focused advancement highlighting necessity responsible approaches.

Language: Английский

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