Journal of System and Management Sciences,
Journal Year:
2023,
Volume and Issue:
13(6)
Published: Nov. 5, 2023
The
concept
of
lean
management
emerged
in
the
1990s,
primarily
championed
by
prominent
automotive
companies
such
as
Ford
and
Toyota.Lean
focuses
on
continuous
reduction
waste
within
production
processes
to
enhance
productivity,
increase
customer
satisfaction,
gain
a
competitive
edge
market.Recognizing
advantages
associated
with
management,
this
research
paper
aims
explore
direct
relationship
between
implementation
tools
satisfaction
restaurant
industry.The
study
collected
data
through
questionnaire
distributed
among
selected
Indonesian
German
restaurants.The
analysis
involved
utilizing
software
SPSS
AMOS,
structural
equation
modeling
(SEM)
was
employed
test
hypotheses
model.The
findings
reveal
significant
positive
correlation
74%
practices
restaurants
satisfaction.Among
subvariables,
price
value
fairness
(PVF)
exhibited
strongest
77%
surpassing
other
factors.Furthermore,
layout
had
notable
impact
implementation,
accounting
for
68%
observed
effects.
Sustainability,
Journal Year:
2023,
Volume and Issue:
15(21), P. 15208 - 15208
Published: Oct. 24, 2023
This
research
paper
delves
into
the
pivotal
role
of
strategic
integration
artificial
intelligence
(AI)
concepts
across
sustainability
efforts
in
for-profit
businesses.
As
organizations
are
increasingly
starting
to
rely
on
AI-driven
solutions,
this
study
examines
profound
implications
AI
for
two
critical
facets:
impact
data
management
companies
and
diversification
human
engagement
during
interactions
digital
ecosystem.
The
main
goal
is
analyze
adoption
index
within
a
sample
240
medium
large-sized
(therefore
excluding
new
companies,
small
startups,
low-scale
applications).
Firstly,
scrutinizes
how
technologies
enhance
by
enabling
efficient
collection,
analysis,
utilization.
It
emphasizes
importance
analytics
improving
decision-making
processes,
resource
optimization,
overall
operational
efficiency
sustainable
practices.
Secondly,
explores
personalization,
omnichannel
interactions,
recommendation
systems
significantly
user
experiences,
satisfaction,
loyalty,
ultimately
contributing
business
growth.
Findings
show
that
there
three
separate
profiles
(low,
moderate,
high),
distinguished
other
important
dimensions.
Future
should
focus
determining
preconditions
successful
planning
improvement,
using
data-driven
approach.
Multicultural Islamic Education Review,
Journal Year:
2023,
Volume and Issue:
1(2), P. 109 - 179
Published: Dec. 8, 2023
In
Digital
Literacy
5.0,
the
intersectionality
of
digital
competence
across
various
domains
marks
a
paradigm
shift
from
traditional
siloed
approaches
to
more
integrated
and
holistic
framework.
This
article
explores
pervasive
influence
literacy
diverse
fields
including
health,
medicine,
nutrition,
medical
tourism,
economy,
biomedical
sciences,
bioinformatics,
telemedicine,
telehealth,
artificial
intelligence
(AI),
vascular
surgery.
Emphasizing
necessity
not
just
as
skill
for
tool
utilization
but
cornerstone
understanding
leveraging
potential
technologies,
this
comprehensive
exploration
underscores
critical
role
in
enhancing
patient
outcomes,
driving
economic
growth,
spurring
innovation,
revolutionizing
healthcare
surgical
practices.
Through
multidisciplinary
lens,
elucidates
indispensability
technologically
interconnected
era,
highlighting
its
implications
policy,
educational
paradigms,
future
technological
advancements.
Cogent Business & Management,
Journal Year:
2023,
Volume and Issue:
10(2)
Published: Aug. 1, 2023
In
the
restaurant
industry,
innovation
ambidexterity
entails
organization's
ability
to
successfully
manage
and
blend
exploratory
exploitative
endeavors
with
goal
of
improving
processes,
products,
or
services.
The
current
study
investigates
direct
indirect
effects
on
economic
performance
businesses
in
Tanzania
after
Coronavirus
disease
(COVID-19).
Thus,
examined
effect
performance,
as
well
mediating
customer
orientation
relationship
between
performance.
collected
data
from
169
randomly
selected
managers
Dodoma,
Tanzania,
analyzed
it
using
partial
least
squares
structural
equation
modelling.
findings
unveiled
that
(exploitative
innovation)
has
a
impact
Furthermore,
was
discovered
be
significant
mediator
Based
main
findings,
restaurants
post-COVID-19
era
should
promote
customer-centricity.
This
is
because
workplace
values
can
inspire
creative
thinking
new
ideas.
Also,
customer-centricity
critical
for
understanding
meeting
changing
needs
customers.
International Review of Management and Marketing,
Journal Year:
2024,
Volume and Issue:
14(3), P. 18 - 25
Published: May 10, 2024
This
research
examines
the
interplay
between
Business
Intelligence
tools
and
digital
marketing
strategy
optimization,
with
a
focus
on
moderating
role
of
customer
orientation.
Utilizing
quantitative
design,
study
explores
how
BI
enhance
strategies
orientation
amplifies
this
effect
among
207
respondents
from
Jordanian
telecommunications
sector,
reflecting
diverse
range
experiences
perceptions
within
industry.
Through
Structural
Equation
Modeling
-
Partial
Least
Squares
(SEM-PLS),
based
stratified
sample
these
employees,
results
confirmed
that
positively
influence
optimization.
Additionally,
was
found
to
significantly
moderate
relationship,
highlighting
importance
aligning
technological
capabilities
customer-centric
approach.
The
findings
contribute
valuable
insights
business
intelligence
fields,
suggesting
for
organizations
their
market
competitiveness
satisfaction,
underpinned
by
substantial
engagement
rate
targeted
demographic.
Advances in marketing, customer relationship management, and e-services book series,
Journal Year:
2025,
Volume and Issue:
unknown, P. 15 - 56
Published: Jan. 17, 2025
This
study
explores
the
effectiveness
of
marketing
strategies
in
fast-food
industry,
focusing
on
digital
marketing,
promotions,
mobile
app
usage,
celebrity
endorsements,
and
perceived
value
for
money.
The
aim
is
to
provide
insights
refining
that
engage
key
consumer
segments—Millennials,
Gen
Z,
X.
These
cohorts
shape
behavior,
making
it
crucial
businesses
understand
how
effectively
them.
research
examines
relationships
between
consumption
frequency
investigates
generational
differences
responses.
A
quantitative
approach
using
surveys
questionnaires
captures
preferences,
perceptions,
behaviors.
Statistical
methods,
such
as
descriptive
statistics
Spearman's
correlation,
are
employed
analysis.
Findings
reveal
engagement,
money
significantly
influence
purchase
frequency.
Journal of Hospitality and Tourism Technology,
Journal Year:
2023,
Volume and Issue:
14(5), P. 893 - 907
Published: Aug. 4, 2023
Purpose
Hospitality
businesses
are
changing
digitally
to
meet
customer
demands,
provide
value
and
stay
competitive.
Prior
hospitality
studies
examined
customers’
technology
acceptance
rather
than
digital
readiness
acceptance.
In
addition,
no
have
explored
how
restaurant
transformation
influences
hedonic
utilitarian
values
well-being.
Therefore,
this
study
aims
examine
fast-food
(i.e.
technical
acceptance)
their
perceived
Design/methodology/approach
This
provides
a
conceptual
framework
with
six
constructs.
The
data
for
were
collected
from
customers
in
Egypt
using
self-administered
questionnaire.
Findings
According
the
findings,
restaurants
substantially
impacts
greatly
influenced
by
of
technologies,
these
significantly
impact
Practical
implications
presents
several
suggestions
improve
on
Also,
study’s
results
could
restaurants’
decisions
adopt
new
technologies
(e.g.
service
robots)
customers.
Originality/value
adds
existing
literature
review
attempting
present
comprehensive
picture
its
values.
A
potential
antecedent
well-being
was
also
investigated:
Sustainability,
Journal Year:
2023,
Volume and Issue:
15(9), P. 7286 - 7286
Published: April 27, 2023
Studying
brand
love
is
vital
for
hospitality
establishments
because
it
helps
them
understand
their
customers’
feelings
and
perceptions
toward
brands,
especially
with
the
growing
number
of
brands.
However,
previous
research
has
neglected
relationship
between
customer
value
love.
Therefore,
this
study
investigates
influence
on
fast-food
restaurants
a
moderating
role
electronic
word
mouth.
The
model
was
empirically
evaluated
385
restaurant
customers
in
Greater
Cairo,
Egypt,
who
had
previously
participated
restaurants’
online
communities.
We
used
structural
equation
modeling
to
examine
data.
Results
indicated
that
crucial
increasing
sub-dimensions
(i.e.,
intimacy,
passion,
commitment).
results
also
confirmed
utilitarian
affects
more
than
hedonic
sub-dimensions,
latter
significantly
impacted
loyalty.
In
addition,
mouth
moderated
two
types
sub-dimensions.
Hence,
current
adds
new
factor
value)
literature.
Accordingly,
will
present
several
practical
implications
increase
and,
thus,
Foods,
Journal Year:
2023,
Volume and Issue:
12(22), P. 4089 - 4089
Published: Nov. 10, 2023
In
the
contemporary
digital
marketing
context,
this
study
aimed
to
investigate
influence
of
firm-generated
content
and
social
media
advertising
on
fast-food
consumption
patterns
among
adult
population.
Utilizing
a
questionnaire
distributed
customers
restaurant
in
Fujairah,
United
Arab
Emirates,
convenience
sampling
was
employed.
The
findings
underscored
significant
positive
relationship
between
engagement,
as
well
latter
online
shopping
behavior.
However,
it
determined
that
word
mouth
did
not
significantly
moderate
attitudes
towards
advertisements
patterns.
From
theoretical
perspective,
these
results
enrich
understanding
how
dynamics
shape
consumer
behavior
specific
contexts.
Practically
speaking,
they
prompt
critical
reflection
ethics
promoting
products
potentially
detrimental
health,
urging
both
companies
policymakers
reconsider
their
strategies
regulations,
respectively.
International Journal of Quality and Service Sciences,
Journal Year:
2024,
Volume and Issue:
16(2), P. 270 - 294
Published: May 23, 2024
Purpose
While
the
COVID-19
pandemic
has
given
many
firms
importance
of
business
continuity,
restaurants
have
yet
to
realize
essential
enablers.
In
this
regard,
study
explored
potential
enablers
that
can
help
attain
continuity
in
post-COVID-19
era
for
casual
dining
restaurants.
Design/methodology/approach
This
used
an
extensive
literature
review
and
further
supported
28
restaurant
managers
with
average
experience
8.5
years
identify
ensuring
Subsequently,
interpretive
structural
modelling
coupled
Matrice
d'Impacts
Croisés
Multiplication
Appliquée
à
un
Classement
(MICMAC)
analysis
understand
context-specific
inter-relationships
as
a
hierarchical
model.
Findings
suggest
financial
capability
forms
key
driver
other
hierarchy
Furthermore,
manpower
(local
outstation)
are
second-level
drivers
process
control,
digital
presence,
online
reviews
feedback
management,
scalability,
food
quality,
delivery
employee
safety
hygiene.
The
third-level
factors
achieve
dynamic
required
provide
customer
value
ensure
continuity.
Originality/value
is
foremost
explore
framework
new
normal
country.
several
contextual
exhibiting
also
established
normal.