Journal of Intelligence Studies in Business, Journal Year: 2025, Volume and Issue: 14(2), P. 45 - 61
Published: April 28, 2025
Purpose. To thrive in a dynamic business environment, organisations use competitive intelligence to gather and analyse information on rivals stakeholders. This process involves phases like defining needs collecting data, typically managed by intermediaries. Despite the importance of interviewing for this task, existing literature is limited, prompting study explore methods from behaviour improve solicitation key needs. Method. The was conducted 2018-2024, using grounded theory (qualitative) data. interviewed two separate groups intermediaries, intermediaries [12] service [12]. Convenience network sampling were used. In-depth semi-structured interviews Zoom Microsoft Teams. Findings. Both detailed questioning proactive communication uncover clients' effectively. They also emphasise understanding client’s context goals through face-to-face interactions iterative feedback ensure alignment clarity retrieval process.Value. paper investigates critical, yet under-explored phase cycle soliciting, articulating, expressing, within realm intelligence. Through synthesis in-depth qualitative with coupled an extensive review literature, explores sheds light roles, challenges, methods, strategies employed these
Language: Английский