Artificial Intelligence in E-commerce: A Case Study of Albanian Customers
Eda Tabaku
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Interdisciplinary Journal of Research and Development,
Journal Year:
2024,
Volume and Issue:
11(2), P. 107 - 107
Published: July 29, 2024
The
rapid
expansion
of
the
digital
realm
is
profoundly
impacting
trajectory
e-commerce,
a
trend
further
accelerated
by
ongoing
pandemic
and
evolving
consumer
behaviors.
Consequently,
businesses
are
increasingly
turning
to
artificial
intelligence
(AI)
as
vital
tool
boost
efficiency
adaptability.
This
paper
aims
delve
into
transformative
influence
AI
on
particularly
in
addressing
Albanian
customers
experience
challenges.
It
asserts
that
presents
compelling
opportunity
for
shaping
future
landscape
commerce.
Employing
blend
qualitative
quantitative
methodologies,
including
online
surveys
secondary
sources
like
literature
reviews,
research
offers
comprehensive
analysis.
findings
highlight
effectiveness
integrating
e-commerce
operations,
emphasizing
its
capacity
enhance
customer
satisfaction,
expand
base,
drive
business
growth.
Furthermore,
study
underscores
AI's
potential
revolutionize
various
industries,
underscoring
pivotal
role
global
sectors.
Received:
2
June
2024
/
Accepted:
25
July
Published:
29
Language: Английский
The Future of Customer Relationship Service
Advances in marketing, customer relationship management, and e-services book series,
Journal Year:
2024,
Volume and Issue:
unknown, P. 59 - 96
Published: Oct. 11, 2024
This
chapter
aims
to
delve
into
the
changing
world
of
customer
relationship
service
as
a
result
AI
breakthroughs,
with
specific
emphasis
on
revolutionary
effects
emerging
nations.
Businesses
and
researchers
alike
may
benefit
from
insights
gleaned
this
chapter's
comprehensive
evaluation
existing
practices
across
different
sectors,
case
studies
successful
integration,
research
views
adoption
AI-driven
products.
The
potential
help
businesses
successfully
use
improve
client
interactions
propel
company
success
makes
it
significant.
also
answers
important
questions
about
in
developing
countries
by
looking
ahead
what's
come
providing
suggestions
that
are
industry-specific
customer-centric.
Its
ultimate
goal
is
encouraging
diversity
new
ideas
dynamic
field
management
industries.
Language: Английский